Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Cons:
High dinner prices
Small wellness area

Categories

Cleanliness
8.88
The resort was exceptionally well maintained and spotless, almost brand new.
Service
9.05
Staff were extremely friendly and helpful, with one minor negative experience.
Location
9.39
Beautifully situated with stunning mountain views and a peaceful atmosphere.
Room Quality
8.64
Spacious rooms with a separate bunk bed area for kids but some reviews highlighted issues with bedding comfort.
Amenities
8.37
Wellness area was small but appreciated; more snack options are desired.
Value for Money
8.83
Dinner options were way too expensive but overall the stay felt like good value.
Food and Beverage
8.78
Breakfast was good and restaurant dishes were delicious, but some service-related delays were noted.
Overall Experience
9.25
Overall, guests had a really enjoyable stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:27

Property Description

Luxurious Accommodation and Convenient Location

Randolins Familienresort offers a luxurious stay on the edge of Sankt Moritz, just a stone's throw away from the Corviglia Ski Area. The property boasts comfortable rooms with a seating area and TV, along with fantastic amenities such as a spa area with indoor and outdoor hot tubs, saunas, and a steam bath.

Family-Friendly Facilities

Ideal for families, the resort features a playground, playroom, and a dedicated room for storing and preparing baby food. Laundry facilities are also available for added convenience, ensuring a stress-free stay for guests of all ages.

Exciting Outdoor Activities

Surrounded by hiking paths and lakes for swimming, Randolins Familienresort is the perfect base for outdoor enthusiasts. Guests can also enjoy complimentary use of regional buses and cable cars in the summer, making exploration a breeze.

Experience the ultimate blend of luxury and comfort at Randolins Familienresort - book your stay now for an unforgettable getaway!

Important information:

On prior request, a free shuttle service from the train station to the hotel is provided. Please let the property know your expected arrival time in advance so that the free shuttle service from the train station can be arranged. The shuttle runs between 08:30 - 10:00 and 15:00 - 18:00 (November - April) and 08:30 - 10:00 and 15:00 - 19:00 (June - October). A reservation in advance is mandatory. If you travel with children, please inform the hotel in advance of their age and the number. Please note that there is a service charge applied when you have your ski pass issued at the property. From 18:00, guests aged 15 years old or younger cannot access the spa. These guests must always be accompanied by an adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 125 reviews
Cleanliness: 8.88
Service: 9.05
Location: 9.39
Room Quality: 8.64
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.78
Overall Experience: 9.25
D
David • extended_group • cz
9
Pros:

Velmi čisté, krásný výhled, wellness a shuttlebus v ceně do centra St. Moritz a na nádraží.

Cons:

Koupelna ve 4 lůžkovém pokoji by mohla být lépe odhlučněná. Chápu, že pro rodiny s dětmi je to asi dostačující. Ale pokud jedete jako dva páry nebo přátelé, počítejte s tím, že je tam nulové soukromí. V pokojích bychom také ocenili malou lednici.

2026-07-19 • via Nuitee
J
Janie • family_with_children • za
10
2026-07-09 • via Nuitee
A
Artur • family_with_children • pl
10
2026-07-06 • via Nuitee
A
antonio • family_with_children • it
10
2026-07-05 • via Nuitee
L
Laura Milena • solo_traveller • it
10
Pros:

Struttura molto accogliente, personale gentilissimo e stanza pulitissima!

Cons:

Nulla

2026-07-03 • via Nuitee
K
Kinga • solo_traveller • pl
10
2026-06-27 • via Nuitee
M
Muhammad Miqdad • family_with_children • my
7
Ok
Pros:

Spacious
Shuttle van

Cons:

The room layout
Dusty room
Room a little below than road
No scenary
No amenities like kettle, cups

2026-04-05 • via Nuitee
M
morgillo • family_with_children • it
10
2026-03-31 • via Nuitee
M
Michał • family_with_children • pl
10
2026-03-30 • via Nuitee
N
natalia • family_with_children • ar
8
Lindo hotel familiar
Pros:

El personal muy amable. El spa muy bueno. Los niños pueden acceder hasta las 18 hs. Tienen un arreglo con un rental cercano con 15% de descuento.

Cons:

No era posible tomar mate y comer algo en el lobby. No tiene un espacio pensado para eso. El transfer gratuito al centro tiene capacidad de pasajeros y horarios muy limitados. En el desayuno no había tostadora de pan. El taxi al centro salía 30 francos. No dan shampoo ni crema enjuague.

2026-03-25 • via Nuitee
M
Marius • extended_group • ch
8
Cons:

Einziger negativ punkt, Matratzen für unsere Befinden viel zu weich

2026-03-23 • via Nuitee
C
Claudia Rubiela • family_with_children • co
10
Excelente
Pros:

Todo

2026-03-20 • via Nuitee
V
Vasile • family_with_children • fr
10
C’était un séjour de rêve
Pros:

Hotel et le domaine skiable…

Cons:

Tout a été parfait

2026-03-16 • via Nuitee
S
Spyros • family_with_children • ch
8
2026-03-07 • via Nuitee
A
Aline • family_with_children • br
10
Pros:

Funcionários muito atenciosos, na chegada deram uma atividade de caça tesouros para as crianças.

Cons:

Pegamos meia pensão mas o jantar tinha poucas opções... além disso cobraram 20 francos por 4 garrafas de água da torneira que pedimos no jantar...

2026-02-27 • via Nuitee
J
Johanna • extended_group • co
10
Una experiencia inolvidable (con un detalle por mejorar)
Pros:

Nos encantó el hotel, sin duda volveríamos. La ubicación es excepcional y la comida simplemente espectacular, ¡20 de 10! superó nuestras expectativas y fue una de las mejores experiencias de nuestro viaje por Europa.

Queremos destacar especialmente a Laura, quien fue un encanto con nosotros, siempre amable y diligente. Sus compañeros también fueron muy atentos y serviciales. Incluso cuando no hablas los idiomas locales ni ingles, hacen todo lo posible por entenderte y ayudarte, lo cual se agradece muchísimo cuando estás viajando.

Definitivamente regresaríamos cada vez que tengamos la oportunidad.

Cons:

Nuestra experiencia en general fue muy buena, pero hubo una situación puntual que nos entristeció. Durante una de las cenas, uno de los meseros fue grosero con una persona de nuestro grupo que no habla inglés ni los idiomas locales. Le levantó el tono de voz y le lanzó el menú sobre la mesa, lo que la hizo sentir muy incómoda y asustada. Ella estaba sola en ese momento y no tuvo cómo reaccionar; más tarde llegó a la habitación llorando.

Fue muy triste enterarnos al día siguiente, cuando ya nos habíamos retirado del hotel y no tuvimos la oportunidad de informar lo sucedido en el momento.

Es una lástima que una actitud así opaque un lugar tan hermoso y un equipo que, en su mayoría, fue realmente amable y profesional. Confiamos en que puedan revisar este tipo de situaciones, porque el hotel tiene todo para ofrecer una experiencia excelente.

2026-02-26 • via Nuitee
L
Leandro • solo_traveller • br
8
2026-02-14 • via Nuitee
R
Roberto • extended_group • br
10
Acolhimento. O gerente Kevin, além de nos receber muito bem deu-nos todas as informações e assistência para que estivéss
Pros:

Atendimento, em especial do gerente Kevin. Infraestrutura totalmente nova e super confortável. SPA muito bom!

Cons:

Nada.

2026-02-10 • via Nuitee
M
Maria Fernanda • family_with_children • br
10
Hotel perfeito para famílias
Pros:

O hotel é excelente! Todos os funcionários são extremamente prestativos e simpáticos. O quarto é enorme!!! As camas, os travesseiros, edredom, as toalhas e roupões, tudo da melhor qualidade. O chão mantinha uma temperatura bem morninha. O spa também era muito bom. Possui dois restaurantes e tudo estava muito gostoso. Fica pertinho do hotel Suvetra, onde tem uma escola de esqui, aluguel de equipamentos e um Lift para subir até os restaurantes que ficam no alto. O motorista de Diogo, que fazia nossos transferes até a cidade, foi muito atencioso. Café da manhã muito bom. O hotel, realmente, vale o investimento. Ficaria novamente, com toda certeza.

2026-02-09 • via Nuitee
C
Centurion • extended_group • uy
10
2026-02-09 • via Nuitee