Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3564 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Room size concerns
Service charge for printing

Categories

Cleanliness
8.06
Some mentions of cleanliness concerns regarding the room and overall upkeep.
Service
9.03
Overall positive sentiment with mentions of friendly and helpful staff.
Location
9.07
Multiple reviews highlight the central and ideal location of the hotel.
Room Quality
7.52
Mixed sentiments, with some negative comments about room size and amenities.
Amenities
8.55
Generally positive mentions of available amenities, but some rooms reported issues.
Value for Money
8.01
Some complaints about the price of certain services indicating perceived value issues.
Food and Beverage
8.56
Good variety and quality of breakfast mentioned positively.
Overall Experience
8.43
Guests had a generally enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:30

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3564 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.43
H
Hans • solo_traveller • ch
10
Ausgezeichnet, sehr empfehlenswert
Pros:

Freundlichkeit und phantasievolle Ausstattung des Zimmers

2026-06-13 • via Nuitee
V
Véronique • solo_traveller • ch
10
Bel hôtel confortable et très bien situé.
Pros:

Emplacement idéal entre la gare et la vieille ville.
La chambre simple était petite mais confortable et avec une belle hauteur de plafond et de grandes fenêtres avec vue sur un joli parc. Propreté irréprochable.

Cons:

RAS

2026-06-13 • via Nuitee
C
Christel • solo_traveller • de
9
2026-06-13 • via Nuitee
C
christine • solo_traveller • de
8
2026-06-13 • via Nuitee
B
Benny Katzburg • solo_traveller • il
9
Pros:

Grate location, very good breakfast.

Cons:

The room was a bit small

2026-06-13 • via Nuitee
L
Letizia Salvi • solo_traveller • de
9
2026-06-12 • via Nuitee
J
Joana • solo_traveller • pt
9
Pros:

The care and availability of the staff. Location was great for a train traveller. Bed was amazing as well as most of the room.

Cons:

Bathroom fell a little bit too cluttered/small. Nothing too critical.

2026-06-11 • via Nuitee
G
gerard • family_with_children • fr
8
Correct
2026-06-10 • via Nuitee
S
Springfield3 • solo_traveller • ch
8
Super Lage und passende Ausstattung
Pros:

Die Lage ist sehr angenehm am Rand des Stadtkerns. Die Ausstattung des Hotels ist sehr angenehm, eine Lounge für den ruhigen Abend und einen Sauna/Gym Bereich zum benutzen. Das Zimmer war angenehm von der Grösse und Ausstattung her. Frühstück in passender Grösse und Menge verfügbar.

Cons:

Preis/Leistung hat dann doch nicht ganz gepasst. Bei über 200.- die Nacht wird ein Feiertagswochenende als Alleinreisender schnell teuer. Am Morgen hat sich die Putzmannschaft doch sehr laut verhalten im Gang des Zimmers, dauernde Tür- und Putzgeräusche, die einem geweckt haben.

2026-06-08 • via Nuitee
M
Marcus • couple • de
7
2026-06-08 • via Nuitee
R
Ricardo • couple • ch
8
2026-06-07 • via Nuitee
V
Volker • couple • de
8
Pros:

Gute Lage vom Hotel, Zimmer/Dusche geräumig. Frühstück umfangreich und gut.

Cons:

Aus Anlass eines 80.Geburtstags haben wir mehr Beachtung erwartet. Anlass (80.) war dem Hotel bekannt.

2026-06-06 • via Nuitee
C
Claes • couple • nl
8
Fijn hotel voor een stedentrip of kort verblijf.
Pros:

Goede bedden en door de elektrische rolluiken helemaal donker in de kamer! Fijn dat we de motoren binnen het hek mochten parkeren. Super!

Cons:

Jammer dat het hotel geen eigen restaurant heeft, de cocktail bar is leuk maar wel wat trage bediening.

2026-06-06 • via Nuitee
V
Vlad • family_with_children • ro
9
2026-06-05 • via Nuitee
D
Dietrich • couple • de
9
Entspannter Aufenthalt in angenehmem Hotel in zentraler Lage
Pros:

Geräumige Junior-Suite mit 2 Räumen und 2 Badezimmern. Hervorragende Bar mit ansprechendem Ambiente. Breite Auswahl des Frühstücksbuffets.

Cons:

leicht in die Jahre gekommene Innenausstattung.

2026-06-04 • via Nuitee
C
Christoph • couple • de
10
2026-06-04 • via Nuitee
G
Guy • couple • lu
10
Excellent
Pros:

Alles top

2026-06-02 • via Nuitee
C
Carlo • family_with_children • it
9
2026-06-02 • via Nuitee
İlker • couple • tr
9
Mükemmel lokasyonda hoş bir konaklama tesisi
Pros:

Yeterliydi

Cons:

hiçbirşey

2026-06-02 • via Nuitee
M
Marilen • family_with_children • ch
9
2026-06-01 • via Nuitee