Hotel Victoria, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (3718 reviews)
Eisenbahnstrasse 54 , Freiburg im Breisgau , DE
+49 761 207340

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Central location close to train station and old town
Generous, well-regarded breakfast buffet
Friendly, attentive staff
Clean rooms and comfortable beds
Free water and all-day coffee/tea/fruit
Family-friendly with small lounge and occasional free transit tickets
Eco-friendly practices; parking available
Cons:
Some rooms and bathrooms are small
Garage/parking spaces are tight
Occasional noise from other rooms/plumbing
Poor view from certain rooms
Kettle quality reported as bad
Breakfast considered pricey by some (€23)
Room cleaning sometimes only on request

Categories

Cleanliness
8.6
Rooms consistently described as clean and well maintained; guests note clean bathrooms and fresh bedding. Cleaning sometimes performed only on request.
Service
8.8
Staff repeatedly praised as friendly, attentive and helpful (reception and breakfast team highlighted); staff provided extras like free transit tickets and attentive guest service.
Location
9
Excellent central location within walking distance of the train station and old town; many guests describe the location as perfect or ideal for sightseeing.
Room Quality
7.8
Generally comfortable rooms with good beds and basic amenities (fridge, free water); some guests report small room/bathroom size, double mattress for king bed, poor views from certain rooms and occasional plumbing noise.
Amenities
8.2
Good amenities such as free water, in-room fridge, all-day coffee/tea/fruit in the breakfast room, small guest lounge and eco-friendly practices; parking available but spaces/garage are tight; kettle quality noted as poor by one guest.
Value for Money
7.6
Mixed value perception: many find the stay worthwhile given location and service, but some note the hotel (and breakfast at €23) feels a bit expensive.
Food and Beverage
8.6
Breakfast buffet frequently praised as extensive, substantial and very good; some guests skipped due to price, while free coffee/tea/fruit available throughout the day is appreciated.
Overall Experience
8.6
Overall very positive stays: comfortable, clean, friendly staff and ideal location lead many guests to recommend and plan to return, with only occasional issues reported (room size, parking, noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Environmentally Friendly 4-Star Hotel:
Located just 500 metres from Freiburg Train Station, the Best Western Premier Hotel Victoria is a 4-star environmentally friendly hotel. With soundproofed rooms and solar panels, this eco-conscious hotel offers a sustainable stay for guests.

Luxurious Amenities:
Dating back to 1875, the hotel boasts non-smoking rooms equipped with modern comforts like a flat-screen TV, minibar, and seating area. Guests can enjoy complimentary welcome drinks and tea/coffee in the lounge, ensuring a relaxing and enjoyable stay.

Relaxation and Entertainment:
Guests can unwind in the hotel's Prana area with a sauna, or indulge in massages and beauty treatments. The rooftop garden offers stunning views of Freiburg, while the Hemingway cocktail bar serves a variety of cocktails and regional wines. With a 24-hour reception, rental bicycles, and convenient parking options, Hotel Victoria ensures a seamless and enjoyable experience for all guests.

Book your stay at the Best Western Premier Hotel Victoria for a luxurious and eco-friendly experience in Freiburg.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

8.4
Based on 3718 reviews
Cleanliness: 8.6
Service: 8.8
Location: 9
Room Quality: 7.8
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.6
N
Nio • family_with_children • nl
9
Heel goed hotel in Freiburg (im Breisgau) dichtbij station en centrum
Pros:

Heel goed hotel dichtbij treinstation en oude centrum. Beide op loopafstand.
Ook grote supermarkt ernaast.
Kamer was schoon, goed bed, douche en toilet prima.
Gratis water op kamer. Koelkastje aanwezig.
Kamer alleen op verzoek schoongemaakt.
Ontbijt niet genomen (23 euro pp). We hebben ontbijt in de stad genomen.
Wel gratis koffie/thee/fruit in ontbijtzaal gedurende de hele dag.
Eigen parkeergelegenheid (wij zijn met trein gekomen).

Cons:

Uitzicht uit raam (kamer 58) was matig: binnenparkeerplaats en werkers tijdens verbouwing.

2026-10-30 • via Nuitee
R
REBECA • family_with_children • ch
7
2026-10-30 • via Nuitee
• couple • cl
9
A very good hotel, with very attentive and helpful staff
Pros:

A very good breakfast, with plenty of choice and very substantial.

Cons:

None

2026-10-30 • via Nuitee
U
Uwe • couple • de
10
Erholsamer Aufenthalt mit kurzen Wegen zu Sehenswürdigkeiten
Pros:

Sehr gute Lage und ein umfangreiches Frühstücksbuffet

2026-10-29 • via Nuitee
M
Markus • family_with_children • de
9
2026-10-29 • via Nuitee
R
Rolf • couple • ch
8
2026-10-29 • via Nuitee
V
Valérie • extended_group • ch
8
2026-10-28 • via Nuitee
B
Burkhard • couple • de
8
2026-10-28 • via Nuitee
R
ron • family_with_children • il
9
2026-10-28 • via Nuitee
M
Mario • family_with_children • fr
10
Très bien
Pros:

Confort et équipements
Proche de la gare

Cons:

Ràs

2026-10-27 • via Nuitee
S
Sandra • extended_group • ch
9
Pros:

Perfekte Lage

2026-10-26 • via Nuitee
R
Robert • couple • se
10
Pros:

We just spent the night, arriving late and leaving early.

2026-10-26 • via Nuitee
J
Julien • family_with_children • fr
9
Pros:

Le charme de l'hotel et son emplacement

Cons:

Un peu bruyant, surtout lors de l'utilisation des robinetteries le matin dans le autres chambres.

2026-10-25 • via Nuitee
R
RYSKELDY • solo_traveller • kz
10
Если буду Фрайбурге, вернусь именно ваш отель.
Pros:

Расположение, чистота, персонал

Cons:

Мне всё понравилось

2026-10-25 • via Nuitee
E
Erik • solo_traveller • de
10
2026-10-25 • via Nuitee
T
Thierry • family_with_children • ch
7
Pros:

Location friendliness, cleaness

Cons:

Size of room and bathroom, double matrass for king size bed

2026-10-24 • via Nuitee
R
Ruth • couple • ch
10
Pros:

Sehr gute Lage, wunderbares Frühstücksbuffet

Cons:

keine Reklamationen

2026-10-23 • via Nuitee
J
Jérôme • family_with_children • ch
8
2026-10-22 • via Nuitee
F
Fabiola • extended_group • ch
10
Molto accogliente 😄
Pros:

Tutto !

Cons:

Niente!

2026-10-19 • via Nuitee
A
Anastasiia • family_with_children • nl
9
2026-10-17 • via Nuitee