Novotel Amsterdam Schiphol Airport

Hotels
•
Borealis Hotel Group
8.8 (3947 reviews)
Taurusavenue 12 , Hoofddorp , nl

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Issues with cleanliness
Overpriced for some rooms

Categories

Cleanliness
8.05
Some reviews indicate issues with cleanliness, including unclean bathrooms.
Service
9.55
Several reviews mention helpful and friendly staff, despite some initial difficulties.
Location
9.55
Many reviews highlight the excellent location, close to public transport and the city center.
Room Quality
8.55
Generally good quality but noted that beds could be upgraded.
Amenities
9.05
Good amenities, but some complaints about service during a busy check-in.
Value for Money
7.55
Mixed feedback; some found it overpriced.
Food and Beverage
9.05
Breakfast received positive comments for variety and quality.
Overall Experience
9.05
Overall, a positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Modern Rooms with Amenities
Each modern room at Novotel Amsterdam Schiphol Airport is equipped with a flat-screen TV, air conditioning, and a safe. Enjoy the luxury of a private bathroom with a walk-in rain shower or bath.

Unique Hotel Features
Experience a blend of industrial design and Dutch charm throughout the hotel. Relax in comfortable niches on the ground floor, entertain your children at the Kid’s Playhouse, or utilize the iMac corner and Virtual Concierge.

Dining and Business Options
Indulge in a variety of dishes at the Gourmet Bar Restaurant, open for breakfast, lunch, and dinner. Business guests can make use of 17 meeting rooms flooded with natural daylight. Whether for 2 or 350 guests, there is ample space for your events.

Book your stay at Novotel Amsterdam Schiphol Airport and immerse yourself in comfort and convenience.

Important information:

Please note that the hotel offers extended breakfast hours for guests who have an early flight.

Please note that the amount of guests staying in the room may not exceed the maximum capacity as stated in the room details.

Please note that it may be required to show the credit card which was used for making the reservation upon arrival. If the reservation was made with a credit card of someone else, please contact the hotel before arrival to get an authorization form completed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.8
Based on 3947 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 7.55
Food and Beverage: 9.05
Overall Experience: 9.05
D
Daly • solo_traveller • fr
6
Pros:

Le petit déjeuner

Cons:

Le réceptionniste argentin et l’absence de peignoir et de chaussons pour un 4 étoiles, c’est moyen

2026-05-16 • via Nuitee
X
Xiaoyu • family_with_children • us
9
2026-05-16 • via Nuitee
W
Weber • solo_traveller • de
5
2026-05-16 • via Nuitee
S
SAM • solo_traveller • gb
9
2026-05-14 • via Nuitee
T
Torabera • solo_traveller • sg
8
2026-05-14 • via Nuitee
K
Kentaro • family_with_children • jp
10
2026-05-13 • via Nuitee
W
Wenfu • family_with_children • fr
10
2026-05-12 • via Nuitee
G
Gonçalves Linda • solo_traveller • pt
9
Weekend en famille
Pros:

Accueil,trés simpa Mme katie et Mr john.(Mr parler trés bien le français)...
C est un grand hotel ,chalereux avec des jolie deco.
Petite déjenuer...

Cons:

Parking couvert (17 euros) avec un reduction15%.
Ont avez laisse la voiture dans un parking juste á cote du hôtel ...(gratuit),fin de la journée

2026-05-12 • via Nuitee
I
Ievgen • solo_traveller • pl
10
2026-05-11 • via Nuitee
I
Irina • couple • gg
10
Pros:

Everything was good.Car park very safe

2026-05-11 • via Nuitee
C
Cristina • family_with_children • fr
10
Pros:

Micul dejun a fost delicios si variat. Hotel aproape de gara.

2026-05-11 • via Nuitee
M
Manoliu • family_with_children • de
9
Okay
Pros:

A fost bun si locatia ok dar nu au parcare oferita clientiilor, din pacate trebuie platita

Cons:

Sa includa parcarea pentru clientii cazati in hotel

2026-05-11 • via Nuitee
C
chiyako • family_with_children • jp
7
2026-05-11 • via Nuitee
S
Sam • solo_traveller • nl
7
Goed en degelijk hotel, perfect voor een 1-night stop als je geen plannen hebt in de avond verder
Pros:

Ruime kamer en groot bed

Cons:

De ligging is niet ideaal met weinig voorzieningen direct rond het hotel. Je kan naar Hoofddorp met de bus, of Amsterdam met de trein.

2026-05-10 • via Nuitee
G
Georgescu • family_with_children • ro
7
Good value for the price.
Pros:

It was clean, although rather old and outdated. Sheets very nice but the pillows were too big. Overall nice hotel for a night or two.

Cons:

The wall in the room was cracked. There was no water in the coffee machine and no toothbrush kit. Th heating sistem couldn’t be “convinced “ of set up to a higher temperature in the room.

2026-05-10 • via Nuitee
A
ANGELA SAMWEL • solo_traveller • de
8
2026-05-10 • via Nuitee
T
Titles-1939 • Solo travel
2
Be Cautious Booking Prepaid Reservations Here
Pros:

I understand that prepaid and non-refundable reservations come with restrictions. However, I was extremely disappointed by the lack of flexibility and customer care shown throughout this experience.

I contacted the property multiple times regarding an unexpected personal emergency and respectfully requested consideration in the form of a partial refund, future credit, or revised travel dates. Responses often took close to a week between replies and ultimately offered no meaningful assistance.

What made this especially disappointing was that several other hotels on the same multi-city European trip — including prepaid reservations — were willing to show at least some level of understanding or good will. Unfortunately, this property chose not to.

As an ALL Accor member who has done considerable previous business with Accor properties, that made the experience even more frustrating.

Policies are one thing. How a hotel chooses to treat guests is another. Based on this experience — especially for an airport hotel where travel plans can and do change — I would be very cautious about booking a prepaid reservation here in the future.

2026-05-09 • via Tripadvisor
S
Sansani • couple • ch
6
2026-05-09 • via Nuitee
A
Aleksandra • solo_traveller • bg
10
2026-05-09 • via Nuitee
L
Lia • couple • gb
10
2026-05-09 • via Nuitee