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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Games room
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Table tennis
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Indoor play area
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Vending machine - snacks
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Fruits
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
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Happy hour
Review Highlights
Categories
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Property Description
Modern Rooms with Amenities
Each modern room at Novotel Amsterdam Schiphol Airport is equipped with a flat-screen TV, air conditioning, and a safe. Enjoy the luxury of a private bathroom with a walk-in rain shower or bath.
Unique Hotel Features
Experience a blend of industrial design and Dutch charm throughout the hotel. Relax in comfortable niches on the ground floor, entertain your children at the Kid’s Playhouse, or utilize the iMac corner and Virtual Concierge.
Dining and Business Options
Indulge in a variety of dishes at the Gourmet Bar Restaurant, open for breakfast, lunch, and dinner. Business guests can make use of 17 meeting rooms flooded with natural daylight. Whether for 2 or 350 guests, there is ample space for your events.
Book your stay at Novotel Amsterdam Schiphol Airport and immerse yourself in comfort and convenience.
Please note that the hotel offers extended breakfast hours for guests who have an early flight.
Please note that the amount of guests staying in the room may not exceed the maximum capacity as stated in the room details.
Please note that it may be required to show the credit card which was used for making the reservation upon arrival. If the reservation was made with a credit card of someone else, please contact the hotel before arrival to get an authorization form completed.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
Children from 3 years old to 15 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible on site (reservation is not possible) and costs EUR 18 per day.
Location
Guest Reviews
The room was adequate and the gym was excellently equipped. It was also close to the train into the city which was easy to navigate. Breakfast was also lovely.
I hate to make a comment on the staff but I was honestly appalled at their customer service. Every small thing seemed to be a huge hassle for them. They all seemed quite unhappy to have to interact with the guests at all. I asked for a glass and some water my first night and was sent back and forth between reception and the bar 3 times before eventually being sent away with a small glass and being told to drink the tap water from the bathroom in the room. I ordered food from the restaurant and despite my request for no coriander the dumplings came filled with it and I couldnt eat them. No refund or alternative was offered and nobody even asked if my food had been ok. Another issue is that no food is served between 5 and 6pm except "snacks" with bizarre options like 10 spring rolls or a side salad. I was really jetlagged but they refused to even let any of us sit down in the restaurant before 6pm on the dot. I thought I was being overly harsh but my friend came to join me in a separate room for some of the trip and had similar issues and I overheard another family also complaining. We have both worked in hospitality for many years so are generally very leniant when it comes to the staff. My friend also waited over 30 minutes to check in to her room late at night. There were also no provisions for transfer to the airport outside of train times except to go get a bus in the middle of the night as a young woman alone. This was sold under the guise of being "eco friendly". The list goes on and on. Had the staff seemed even the slightest bit happier it would have made a huge difference but they were consistently rude across multiple days and staff members. I will know not to stay with Novotel again.
The lobby and bathrooms in the rooms were very nice! When I travel I look for nice lobbies and bathroom cleanliness and modern look. This hotel had both!
I did not like the mattress in the room, they can use more comfort. Maybe because this hotel was close to the airport it does not have that level of comfort.
Top ontbijt
Parking en treinstation nabij
沒有
訂4人房，結果沙發床沒有枕頭 棉被 床單， chexk in也排了快1hr
5 min walk to the trainstation
Ruime kamer
Rituals badproducten aanwezig
Koffiemaschien aanwezigs en voldoende koude frisdrank + ijsblokmaschien in de gang
50 minuten wachten voor het inchecken.
Slechts 1 badjas en 1 paar badslippers aanwezig
2x bevestigd dat de babybed aanwezig staat in de kamer, maar helaas stond er geen babybed. Wastafelkraan was verstop en de douchegel was op helaas.
Na klacht in te dienen via hebben waren ze er niet mee akkoord.
The cleanliness and smiling staffs
Personel bardzo miły. Pani w recepcji mówi po Polsku.Blisko do komunikacji. Bardzo ładne pokoje.
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