Hotel Chancellor@Orchard

Hotels
7.2 (944 reviews)
28 Cavenagh Road/Orchard Road , Singapore , SG
+65 6708 8788

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Cons:
Cleanliness issues
Inadequate breakfast options
Noise from nearby club

Categories

Cleanliness
6.44
Multiple reviews indicated areas needing cleaning and maintenance.
Service
8.41
Most staff were friendly and helpful, though some issues with front desk service were noted.
Location
8.45
Consistently praised as convenient and accessible.
Room Quality
6.9
Some rooms had issues with smell and cleanliness standards.
Amenities
6.93
Amenities were acceptable, but some guests reported malfunctioning facilities.
Value for Money
7.39
Generally good for the price, though breakfast quality was questioned.
Food and Beverage
5.94
Breakfast received poor reviews; food variety noted as limited.
Overall Experience
7.11
Overall stay was satisfactory, but certain services and food quality need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Rooftop Outdoor Pool for Relaxation

Enjoy a refreshing dip in our rooftop outdoor pool while taking in stunning city views. Perfect for unwinding after a day of exploring Orchard Road's attractions.

Convenient Location for Exploring

Situated minutes away from major shopping and dining spots, our hotel provides easy access to popular destinations like Bugis Village, Chinatown, and Little India. Ideal for avid shoppers and food enthusiasts.

Modern Amenities for Comfort

Experience comfort in our elegant guest rooms equipped with essential amenities like a 32-inch flat-screen TV, high-speed internet, and a 3-temperature water dispenser. Everything you need for a relaxing stay.

Book your stay at Hotel Chancellor@Orchard now and indulge in a seamless blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

7.2
Based on 944 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 7.11
E
Elif • family_with_children • de
8
Hotel zentral gelegen allein in der Umgebung von 500 m gibt es vier Zentrums
Pros:

Das Hotel selber ist sehr zentral gelegen die Bushaltestellen sind keine 100 m entfernt mit Gojek kein Problem. Da wir immer auswärts gegessen haben, kann ich das Essen nicht beurteilen.

Cons:

Was ich immer ein bisschen schade finde, ist dass es so wenig Regal und Schubladen gibt man kann nicht immer alles verstauen. Wenn sie mit zwei großen Koffern anreisen ist es manchmal echt ansteckend.

2026-09-19 • via Nuitee
C
Corey-Dean • solo_traveller • au
9
Pros:

Location was incredible

Cons:

The beds were really uncomfortable and smaller than advised

2026-09-16 • via Nuitee
M
Mara • solo_traveller • de
9
2026-09-16 • via Nuitee
T
Tammy • solo_traveller • au
8
2026-09-15 • via Nuitee
A
Alison • solo_traveller • gb
8
Pros:

Location good. Did not hsve breakfast. But enjoyed the visit to Singspore and hotel ideal for me.

2026-09-13 • via Nuitee
M
Md. Saimum • solo_traveller • bd
10
2026-09-11 • via Nuitee
M
Md. Saimum • solo_traveller • bd
10
2026-09-11 • via Nuitee
R
Rosa • extended_group • au
8
Outstanding
Pros:

Close to shopping and eating

2026-09-10 • via Nuitee
B
Beemnet • couple • us
7
Overall a decent hotel with a good location
Pros:

Very great location, clean rooms, very nice staff. I have to say front desk Anna was the very best staff.

Cons:

No gym facilities

2026-09-08 • via Nuitee
R
Rohan • solo_traveller • au
10
2026-09-07 • via Nuitee
S
Suardi • extended_group • it
6
2026-09-06 • via Nuitee
K
Kajendra • extended_group • lk
8
2026-09-05 • via Nuitee
O
Oscar • solo_traveller • tl
7
Muito boa
Pros:

Localização perto de Orchard Road e perto de restaurantes, lojas

Cons:

Falta de tomada para máquina de barbear na casa de banho

2026-09-03 • via Nuitee
N
Nufie • couple • sg
10
A wonderful place to staycation and i got a room facing the istana park.
Pros:

The location is very awesome

Cons:

Nothing that i dont like. Its more than i expeceted.

2026-09-01 • via Nuitee
B
Brodmann • solo_traveller • de
5
2026-08-31 • via Nuitee
H
HANTYNG • couple • us
9
Comfortable room with good view of tropical rain forest trees.
Pros:

Good location near Orchard RD Somerset MRT and shopping mall

Cons:

Staffs are friendly and helpful.

2026-08-30 • via Nuitee
S
Santiago Maximiliano • couple • es
9
Hotel BBB
Pros:

La habitación era cómoda, al igual que el baño. Excelente conexión con medios de transporte.

Cons:

El baño no estaba muy limpio.

2026-08-29 • via Nuitee
A
Angela • family_with_children • gb
8
Central location clean and good value for money.
Pros:

Not enough European options. Travelling with a child Asian food for break was not an option. Only had one breakfast as a very expensive slice of toast.

Cons:

English breakfast. Not that we don’t eat Asian food just not for breakfast.

2026-08-28 • via Nuitee
N
Nick and Colleen • couple • au
8
Very enjoyable and pleasant.
Pros:

Location.Friendly Staff and Housekeeper on 9th floor very helpful.

Cons:

Bathtub shower unsafe climbing in and out slippery when wet.Request a stand up shower our next return visit in October 5.The reception manager was very helpful to make an arrangement for our next stay.Thank you

2026-08-27 • via Nuitee
F
Fiona • solo_traveller • au
5
2026-08-27 • via Nuitee