Hotel Chancellor@Orchard

Hotels
7.2 (900 reviews)
28 Cavenagh Road/Orchard Road , Singapore , sg
+65 6708 8788

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Nice room size
Cons:
Cleanliness issues
Inadequate breakfast options
Noise from nearby club

Categories

Cleanliness
6.44
Multiple reviews indicated areas needing cleaning and maintenance.
Service
8.41
Most staff were friendly and helpful, though some issues with front desk service were noted.
Location
8.45
Consistently praised as convenient and accessible.
Room Quality
6.9
Some rooms had issues with smell and cleanliness standards.
Amenities
6.93
Amenities were acceptable, but some guests reported malfunctioning facilities.
Value for Money
7.39
Generally good for the price, though breakfast quality was questioned.
Food and Beverage
5.94
Breakfast received poor reviews; food variety noted as limited.
Overall Experience
7.11
Overall stay was satisfactory, but certain services and food quality need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Rooftop Outdoor Pool for Relaxation

Enjoy a refreshing dip in our rooftop outdoor pool while taking in stunning city views. Perfect for unwinding after a day of exploring Orchard Road's attractions.

Convenient Location for Exploring

Situated minutes away from major shopping and dining spots, our hotel provides easy access to popular destinations like Bugis Village, Chinatown, and Little India. Ideal for avid shoppers and food enthusiasts.

Modern Amenities for Comfort

Experience comfort in our elegant guest rooms equipped with essential amenities like a 32-inch flat-screen TV, high-speed internet, and a 3-temperature water dispenser. Everything you need for a relaxing stay.

Book your stay at Hotel Chancellor@Orchard now and indulge in a seamless blend of convenience and comfort.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 6 years old stay for S$ 15 per person per night when using an existing bed.
    People 7 years old and over stay for S$ 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs SGD 10 per day.

Location

Guest Reviews

7.2
Based on 900 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 5.94
Overall Experience: 7.11
A
Alvarez Güeto • extended_group • es
8
Pros:

Ubicación perfecta.

2026-07-25 • via Nuitee
A
Abdul Zakaria • couple • my
1
2026-07-24 • via Nuitee
S
Sharifah Nur'iza • solo_traveller • sg
8
2026-07-24 • via Nuitee
E
Etienne • couple • za
8
2026-07-24 • via Nuitee
F
Foko Niewesse • solo_traveller • ao
8
2026-07-22 • via Nuitee
J
Jesper • family_with_children • dk
8
Pros:

Familiy of five with three kids, aged 11,14,17. Ordered two rooms and asked for room with three beds. We god an upgrade, and had 2 rooms just across each other, so we could be close to the kids. So nice of them. Great location for walking to the nearest shopping malls.

2026-07-21 • via Nuitee
T
Thomas • family_with_children • dk
6
Pros:

God beliggenhed.

Cons:

Morgenmaden var under standard.
Utrolig meget larm fra aircondition på taget ved poolen.

2026-07-19 • via Nuitee
F
Fedorchenko Tatiana • solo_traveller • ru
10
Мой отпуск в Сингапуре
Pros:

Жили две ночи в этом отеле. Удобное расположение, близко метро, много торговых центров, чисто . Хороший чистый бассейн на крыше. Чистые номера, удобные кровати .

Cons:

Такого не было

2026-07-19 • via Nuitee
Y
yves • family_with_children • be
2
2026-07-13 • via Nuitee
T
Thuy Hang • family_with_children • vn
10
Pros:

Mọi thứ ở đây rất tuyệt vời. Phòng sạch đẹp. Đẹp hơn hình. Vị trí rất thuận tiện. Bên phải và bên trái khách sạn đều có MRT và mall lớn. Sát bên có siêu thị bán đồ dùng cho em bé. Mỗi ngày đều có dọn phòng. Nhân viên giải quyết nhanh và nhiệt tình.

2026-07-12 • via Nuitee
A
Andrea • solo_traveller • au
10
Very lovely and comfortable
Pros:

Very clean lovely people . Easy access to everything.

2026-07-11 • via Nuitee
D
David • solo_traveller • au
4
Pros:

Some friendly staff. Breakfast was pretty good depending on the day.

Cons:

Beds were hard as concrete. Aircon in rooms wouldn't cool below 26°C.
Photos made rooms look alot bigger than they were.

2026-07-10 • via Nuitee
I
Irene • extended_group • vn
8
2026-07-09 • via Nuitee
A
Andro • solo_traveller • ge
1
terrible
Pros:

Nothing!

Cons:

Staff!

2026-07-09 • via Nuitee
M
meor • couple • my
9
nearby to shopping areas and MRT and busses
2026-07-08 • via Nuitee
D
David • family_with_children • au
7
2026-07-05 • via Nuitee
G
gianluca1971bovio • solo_traveller • it
8
2026-07-04 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

Location, cleanliness, quiet

Cons:

N/A

2026-07-01 • via Nuitee
D
DUY MINH • family_with_children • vn
5
2026-07-01 • via Nuitee
P
peter • couple • nz
7
Good for the cost
Pros:

Location

Cons:

Bathroom

2026-06-30 • via Nuitee