Hotel Mercado by gaiarooms

Hotels
7.3 (5568 reviews)
Calle San Juan de la Cruz, 7 , Salamanca , es

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
6.28
Issues mentioned with cleanliness, such as yellowed towels and stains on bedding.
Service
8.25
Positive comments about staff friendliness and helpfulness.
Location
8.79
Repeated mentions of excellent location close to the city center.
Room Quality
5.74
Complaints about room conditions, including outdated features and noise.
Amenities
6.77
Some amenities were appreciated, like refrigerator and the size of the room, but general complaints about maintenance.
Value for Money
7.23
Overall fair pricing but with some value concerns due to maintenance issues.
Food and Beverage
8.28
Breakfast and beverage options received positive remarks.
Overall Experience
7.05
Mixed feelings, good location and service balanced by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:02

Property Description

Luxurious Accommodation

Hotel Mercado by gaiarooms offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a TV and a private bathroom, providing the perfect retreat after a day of exploring Salamanca's historic centre.

Convenient Services

Guests can take advantage of the 24-hour front desk, tour desk, luggage storage, and laundry service, all designed to enhance the overall experience. Additionally, public parking is available nearby for added convenience.

Ideal Location

Situated near the Main Square, Hotel Mercado by gaiarooms is surrounded by a vibrant selection of bars, shops, and restaurants, allowing guests to immerse themselves in the local culture effortlessly.

Experience the charm of Salamanca at Hotel Mercado by gaiarooms. Book your stay now for a memorable getaway.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
Please be informed that the Breakfast is served in the Maldeamores cafeteria, located on Calle Quintana 6 (328 feet from Hotel Mercado by gaiarooms).
For group reservations, a deposit of €150 per accommodations unit will be requested, which will be returned on the day of check out once the condition of the apartments has been verified.
For individual bookings on public holidays a deposit of €150 will be required for any number of days, which will be returned on the day of check out once the condition of the apartments has been verified.
When traveling with pets, please note that availability is limited. Guests must contact the hotel when booking. There is a supplement of EUR 12 per pet per night for this service. A maximum of 2 pets are allowed per room. Assistance dogs are allowed free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

7.3
Based on 5568 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 5.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.05
I
Idalina couple pt
8
2026-05-23 via Nuitee
J
JAVIER solo_traveller es
5
2026-05-23 via Nuitee
J
Jorge couple es
5
2026-05-23 via Nuitee
E
eustaquio solo_traveller es
3
Pros:

El personal

Cons:

Los ruidos y el mantenimiento de la habitación en general y el baño en particular

2026-05-22 via Nuitee
A
Ana couple pt
5
2026-05-22 via Nuitee
T
Toon solo_traveller nl
8
Pros:

De aangename prijs. De locatie in het centrum. De moderne wijze van toegang tot hotel en kamer (elektronische sleutels). De aanwezigheid van een receptioniste (overdag). De zuiverheid van kamer, badkamer en bedlinnen. Uitgebreid aanbod handdoeken. Stilte overdag en 's nachts van kamer (met zicht op een kleine binnenplaats. Aan straatzijde kan situatie anders zijn, maar bewust niet voor gekozen). De betrekkelijk nieuwe kozijnen en ramen met dubbel glas sluiten eventueel geluid goed buiten.

Als welkom voor de gast stond er een 0,33 liter flesje mineraalwater klaar gezet.

Cons:

Helaas was de kamer iets te warm ondanks geen directe zoninval. De aanwezige airco functioneerde maar helaas verkeerd om. Ondanks alle pogingen bleef de airco verwarmen ipv koelen. Ik heb geen klacht bij de receptie ingediend daar het voor slechts voor 1 nacht was en door weinig geluid van buiten het raam kon openen voor ventilatie.
Kan dus geen oordeel geven over eventueel opnemen en actie na een klacht.

Er was ook, jammer, geen glas of beker aanwezig in de badkamer. Mondspoelen na tandenpoetsen wordt behelpen.

2026-05-21 via Nuitee
J
João solo_traveller pt
3
Pros:

Localização

Cons:

Pouco conforto e a nível sonoro muito mau

2026-05-20 via Nuitee
J
joly solo_traveller fr
9
Hôtel très sympa, à recommander
Pros:

Bien situé au coeur de la vieille ville
Très bon rapport qualité prix

Cons:

Dommage, l hôtel ne dispose pas de petit déjeuner... Un simple distributeur de boissons serait le bienvenu

2026-05-20 via Nuitee
R
Rita solo_traveller pt
5
Pros:

Localização e limpeza

Cons:

Quarto com ar condicionado avariado, estando demasiado calor no interior.

Ouvia-se demasiado os vizinhos dos quartos ao lado

2026-05-19 via Nuitee
M
Mark solo_traveller gb
8
2026-05-19 via Nuitee
M
Meir Harush solo_traveller pt
5
סביר
Pros:

לא אכלתי ארוחת בוקר במקום, יש בתי קפה בחוץ במחירים סבירים מאוד

Cons:

הגעתי - הפקידה בקבלה הפנתה אותי לרישום עצמי מול מסך שסירבה לסייע לי ברישום, הגעתי מראש בכדי לישון מספר שעות זה בזבז לי זמן רב והיא לא רצתה לעזור, החדר מריח... קצת הרבה מרטיבות, החלון "משקיף" לחלל פנימי, הריהוט מיושן, מנגד היה בקבוב מיים בחדר, המיקום מושלם ממש במרכז ויש מעלית

2026-05-19 via Nuitee
F
Francisco Javier couple es
6
Pros:

La ubicación

Cons:

La cama era muy incómoda, tenía un lado hundido

2026-05-19 via Nuitee
J
Javier extended_group es
7
2026-05-18 via Nuitee
J
Jose Francisco solo_traveller es
5
2026-05-18 via Nuitee
Óscar couple es
9
2026-05-18 via Nuitee
M
MANUEL JOSÉ solo_traveller es
6
2026-05-18 via Nuitee
J
Julio Cesar couple es
7
Pros:

Ubicación calidad y precio

Cons:

Atención del personal

2026-05-18 via Nuitee
M
melissa couple es
9
Ubicación perfecta y cama y almohadas muy cómodas
Pros:

La cama y las almohadas son comodisimas

Cons:

El olor a humedad del baño pero estaba muy limpio

2026-05-18 via Nuitee
G
Gómez Gómez solo_traveller es
3
2026-05-18 via Nuitee
A
ANA CECILIA family_with_children us
10
2026-05-18 via Nuitee