Hotel Mercado by gaiarooms

Hotels
7.3 (5609 reviews)
Calle San Juan de la Cruz, 7 , Salamanca , es

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Room conditions poor

Categories

Cleanliness
6.28
Issues mentioned with cleanliness, such as yellowed towels and stains on bedding.
Service
8.25
Positive comments about staff friendliness and helpfulness.
Location
8.79
Repeated mentions of excellent location close to the city center.
Room Quality
5.74
Complaints about room conditions, including outdated features and noise.
Amenities
6.77
Some amenities were appreciated, like refrigerator and the size of the room, but general complaints about maintenance.
Value for Money
7.23
Overall fair pricing but with some value concerns due to maintenance issues.
Food and Beverage
8.28
Breakfast and beverage options received positive remarks.
Overall Experience
7.05
Mixed feelings, good location and service balanced by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:02

Property Description

Luxurious Accommodation

Hotel Mercado by gaiarooms offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. Each room features a TV and a private bathroom, providing the perfect retreat after a day of exploring Salamanca's historic centre.

Convenient Services

Guests can take advantage of the 24-hour front desk, tour desk, luggage storage, and laundry service, all designed to enhance the overall experience. Additionally, public parking is available nearby for added convenience.

Ideal Location

Situated near the Main Square, Hotel Mercado by gaiarooms is surrounded by a vibrant selection of bars, shops, and restaurants, allowing guests to immerse themselves in the local culture effortlessly.

Experience the charm of Salamanca at Hotel Mercado by gaiarooms. Book your stay now for a memorable getaway.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
Please be informed that the Breakfast is served in the Maldeamores cafeteria, located on Calle Quintana 6 (328 feet from Hotel Mercado by gaiarooms).
For group reservations, a deposit of €150 per accommodations unit will be requested, which will be returned on the day of check out once the condition of the apartments has been verified.
For individual bookings on public holidays a deposit of €150 will be required for any number of days, which will be returned on the day of check out once the condition of the apartments has been verified.
When traveling with pets, please note that availability is limited. Guests must contact the hotel when booking. There is a supplement of EUR 12 per pet per night for this service. A maximum of 2 pets are allowed per room. Assistance dogs are allowed free of charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17.50 per day.

Location

Guest Reviews

7.3
Based on 5609 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 5.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 7.05
A
Ana • solo_traveller • br
10
Pros:

Pratico e bem localizadl

2026-06-13 • via Nuitee
M
Michael • couple • gb
6
2026-06-13 • via Nuitee
C
Claire • couple • fr
6
sympatique
Pros:

L'établissement est très bien placé au coeur de la ville.
Correspond à un deux étoiles, pas de surprises

Cons:

Le petit déjeuner est à l'extérieur, nous avons eu du mal à trouver car on nous a indiqué une cafétariat à une adresse donnée mais il s'agissait d'un hôtel. Comme le nom de la rue était masqué par les arbre nous étions perdus.

2026-06-12 • via Nuitee
Y
Youssra • family_with_children • fr
4
Je déconseille cet hotel pour des fens véhiculé qui ont besoin de repos et confort .
Pros:

Rien

Cons:

Très difficile d’accès en voiture, parking payant non précisé avant la réservation, chambre triple extrêmement petite, une seule prise électrique pour toute la chambre.

2026-06-12 • via Nuitee
M
Maria Angeles • solo_traveller • es
9
2026-06-12 • via Nuitee
L
Luis • extended_group • pt
8
2026-06-11 • via Nuitee
J
Jone • solo_traveller • es
8
2026-06-11 • via Nuitee
C
Cathy • solo_traveller • fr
10
Pros:

L'emplacement

Cons:

Le prix du parking mais inévitable.

2026-06-11 • via Nuitee
G
GIBUS1951 • couple • fr
5
Pros:

l(hotel est bien placé

Cons:

nous étions 2 a bicyclette nous avons envoyé un mail pour que l'hotel nous con firme qu'il pouvait garder les 2 vélos. Ils ont répondu oui dans le garage privé sous reserve de place. 2 vélos dans un garage privé nous n'étions pas inquiets sauf que au moment de garer les vélos on nous ademandé 15 euros. Ce la m'a mis en colère. J'ai renvoyé un mail et on m'a répondu "on est vraiment désolé on a oublié de dire que c'etait payant mais on ne m'a pas proposé un remboursement. Totalement de mauvaise foi.

2026-06-10 • via Nuitee
A
Antonio • couple • pt
7
2026-06-10 • via Nuitee
D
Diana • couple • de
9
2026-06-09 • via Nuitee
M
María Jose • solo_traveller • es
9
Pros:

La Ubicación es buenísima!

2026-06-09 • via Nuitee
G
Graham • solo_traveller • gb
10
2026-06-09 • via Nuitee
Águeda • solo_traveller • es
3
2026-06-08 • via Nuitee
M
Martin Pineda • solo_traveller • es
7
2026-06-08 • via Nuitee
M
Mar Rodriguez Rojas • solo_traveller • es
5
Pros:

La situación en el centro de Salamanca

Cons:

Teníamos dos reservas...una doble y una triple ... la habitación triple la tenían ocupada aunque al final se resolvió....me pareció un abuso el parking 14 euros por moto ...5 motos sin llegar a ocupar 5 plazas del garaje

2026-06-08 • via Nuitee
M
Maria Dolo • solo_traveller • es
4
Cutrez absoluta
Pros:

Lo único que me gustó fué la ubicación

Cons:

No había recepción al llegar.
Todo se realiza on-line.
Las instalaciones "cutres", Viejas, el ascensor rallado y pantalla rota; toda la habitación super antigua, el cuarto de baño con Bañera con unas pegatinas que daban muchísimo asco.
En general el aspecto de todo el hotel es de dejadez absoluta.

2026-06-08 • via Nuitee
C
Carmen • solo_traveller • es
8
Sólo un inconveniente
Pros:

La ubicación ,la amabilidad y la ayuda del personal de 10
, la comodidad y la limpieza ....

Cons:

El ruido que hacía8n los carros de la empresa de lavandería a las 8 de la mañana...

2026-06-08 • via Nuitee
A
Alfredo. Serrano • solo_traveller • es
7
2026-06-08 • via Nuitee
D
Didier • family_with_children • fr
1
2026-06-07 • via Nuitee