Ibis Queretaro

Hotels
ibis
8.3 (1447 reviews)
Av Bernardo Quintana No 302 Col Centro Sur Queretaro , Querétaro , mx

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Cleanliness issues
Small rooms
Limited food options

Categories

Cleanliness
7.76
Some reviews mentioned dirty bathrooms and cleanliness issues.
Service
9.23
Most reviews praised the staff's friendliness and helpfulness.
Location
8.77
Many reviews highlighted the convenient location close to public transport.
Room Quality
7.22
Complaints about small rooms and uncomfortable beds were noted.
Amenities
8.25
Amenities were generally found satisfactory; some rooms lacked basic comforts.
Value for Money
8.71
Captures positive sentiments about the price relative to the service offered.
Food and Beverage
7.76
Food quality was noted to be tasty, but breakfast options were limited.
Overall Experience
8.73
The overall sentiment was generally positive with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 02:32

Property Description

Modern Accommodations
Ibis Queretaro offers stylish rooms with all the modern amenities you need for a comfortable stay, including flat-screen TVs, air conditioning, and free WiFi.

Convenient Location
Located just 3.5 km from Centre and with easy access to Uptown Center Queretaro and Antea, our hotel is the perfect choice for both business and leisure travelers looking to explore the city.

Excellent Services
Enjoy a delicious buffet breakfast with Mexican dishes, take advantage of our 24-hour front desk and meeting facilities, and rest easy with private parking and operator wake up service.

Book your stay at Ibis Queretaro now for a memorable experience in Querétaro!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 250 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1447 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
L
Luis solo_traveller mx
8
Pros:

La ubicación

2026-06-20 via Nuitee
J
JORGE solo_traveller mx
6
2026-06-17 via Nuitee
U
Urrutia couple mx
6
2026-06-16 via Nuitee
S
Sergio Armando solo_traveller mx
9
2026-06-16 via Nuitee
B
Bland solo_traveller mx
10
2026-06-11 via Nuitee
A
Alexa solo_traveller mx
10
Confortable
Pros:

Limpio y agradable

Cons:

No aplica

2026-06-08 via Nuitee
C
Cynthia solo_traveller mx
9
Pros:

Las camas

Cons:

ruido hacia dentro de la habitacion

2026-06-08 via Nuitee
R
Roi solo_traveller es
10
2026-06-08 via Nuitee
E
Escamilla solo_traveller mx
8
Pros:

La tranquilidad

2026-06-04 via Nuitee
F
Fabiola couple mx
10
Pros:

personal amable

Cons:

precio

2026-06-03 via Nuitee
F
federicoherlo solo_traveller mx
10
Pros:

El hotel fue muy confortable.

2026-06-03 via Nuitee
V
Victor solo_traveller mx
1
Pros:

Exelente hotel muy limpio y cómodo

Cons:

La atención al cliente muy mala
Solicite factura a mi llegada y tres días después no me la entregan he tratado de comunicarme y no responden por ningún medio he enviado correos he hablado por teléfono y nada
Pésimo muy mala la atención al cliente
No me vuelvo a hospedar ahí

2026-06-02 via Nuitee
T
Tovar solo_traveller mx
9
Pros:

El lugar era limpio y la atención muy buena

Cons:

La comida, estaba muy salada y con mucho aceite

2026-06-01 via Nuitee
H
Hugo couple us
1
2026-06-01 via Nuitee
L
LEYVA ZARATE solo_traveller mx
10
2026-06-01 via Nuitee
D
Daniela solo_traveller mx
10
2026-06-01 via Nuitee
V
Vazquez Avila family_with_children mx
9
Confortable
Pros:

La ubicación y comodidad

Cons:

Todo bien

2026-05-31 via Nuitee
D
Dr. Hernández solo_traveller mx
7
2026-05-31 via Nuitee
S
Shinya solo_traveller mx
8
2026-05-31 via Nuitee
S
Sebastián solo_traveller mx
10
2026-05-30 via Nuitee