Olanro Hotel

Hotels
•
Independent
6.8 (5 reviews)
105 Anderson Road, Negombo, 45000 , Negombo , LK
94-77-7383686

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Facilities

Meeting rooms
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (explicit praise for Mr. Renuka and other personnel)
Comfortable rooms
Nice breakfast / good morning meal
Low price / good basic value
Cons:
Poor bathroom condition (limescale, rust, encrusted WC, chipped sink)
General cleanliness issues (unclean room on arrival, dirty walls, cockroach)
Damaged pool tiles creating safety hazard (cuts/scratches) and lack of prior warning
Front desk unhelpful/unprofessional in at least one instance
Water collecting on room floor (room 107) causing unsafe conditions
Food reported as expensive and sometimes not tasty

Categories

Cleanliness
3
Multiple complaints about poorly maintained bathrooms (limescale, rust, encrusted WC, chipped sink), unclean initial room (dirty walls), and a reported cockroach—clear negative cleanliness signals.
Service
9
Mixed but overall strong: several reviewers praised individual staff (notably Mr. Renuka) as professional and helpful; staff assisted with room changes. Some front-desk attitude issues were reported, but positive direct interactions were prominent.
Location
6.8
Standard quality for this hotel tier.
Room Quality
7.5
Rooms described as comfortable, but initial room cleanliness issues and a room with water collecting on the floor (room 107) reduce the score from pristine.
Amenities
5.5
Pool facilities are a clear concern (damaged tiles causing cuts/scratches and lack of prior warning). Other amenities not strongly discussed.
Value for Money
8.5
Per one headline the hotel offered a low price and good meal value; despite some complaints about expensive food items, overall pricing was perceived positively.
Food and Beverage
7
Breakfast received positive mentions and one reviewer noted a nice meal; however other comments cite expensive and not-very-tasty food, yielding a mixed but slightly positive score.
Overall Experience
7.1
Overall mixed stay: comfortable rooms and several helpful staff members weighed against significant cleanliness issues and a dangerous pool situation, resulting in an overall slightly-above-target experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 14:04

Property Description

Luxurious Amenities for a Memorable Stay
Indulge in our outdoor pool, complimentary Wi-Fi, and cozy fireplace in the lobby.

Fine Dining and Entertainment Options
Whether dining in our restaurant, enjoying a drink at the bar/lounge, or exploring room service, we've got you covered.

Comfortable Accommodations and Convenient Location
Relax in our well-equipped guestrooms with modern amenities and explore nearby attractions such as St. Sebastian's Church and Negombo Beach.

Experience the ultimate stay at Olanro Hotel and book now for an unforgettable getaway.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 5 reviews
Cleanliness: 3
Service: 9
Location: 6.8
Room Quality: 7.5
Amenities: 5.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 7.1
D
Dimithri • solo_traveller • lk
10
2026-04-04 • via Nuitee
M
Moonisamy • couple • fr
6
Pros:

Personnel très sympathique

Cons:

Salle de bain vétuste, calcaire et rouille, wc entartrés, lavabo ébréché

2026-01-20 • via Nuitee
N
Nadeesh • couple • lk
1
Pros:

What went well
• Mr. Renuka demonstrated excellent customer service. His approach was professional, courteous, and helpful.

Cons:

Sorry For Late Reply
I was busy.
Concerns that need attention
1. Front desk service: The lady at reception did not demonstrate basic customer-service standards; her approach and tone were unhelpful and unprofessional.
2. Initial room condition: The first room we were given (before the change) had not been cleaned properly; the walls were noticeably dirty.
3. Room change to 107: After we requested a change, we were moved to Room 107. Your staff member Mr. John mentioned there was a “small mistake,” but there was water collecting on the floor, which was unsafe and inconvenient.
4. Pest issue: During the night, my wife and I were woken by a cockroach in the room.
5. Pool safety: I invited my best friend’s family for a swim, but damaged tiles in the pool area caused cuts/scratches to our legs. This is a serious safety hazard and an embarrassment during what was meant to be a treat.

2026-01-19 • via Nuitee
H
Heleen • extended_group • be
8
2026-01-12 • via Nuitee
S
Sergejs • family_with_children • lv
8
Low price,nice meal.
Pros:

Nice breakfast.

Cons:

Not so clean wasroom

2025-12-24 • via Nuitee
N
NIRANJAN EVS • family_with_children • lk
6
Pros:

Friendly staff
Cleaning rooms

Cons:

The swimming pool is very dangerous, you can cut your legs in it. The hotel staff did not inform us in advance about the swimming pool problem. The food is very expensive and not very tasty.

2025-12-23 • via Nuitee
H
hirunika • family_with_children • lk
7
Pros:

The hotel was good and the rooms were comfortable, but the pool tiles were damaged

2025-12-20 • via Nuitee
M
Miriam • family_with_children • gb
8
2025-12-17 • via Nuitee
H
Hashinika • extended_group • lk
10
2025-12-12 • via Nuitee
L
Liberty • solo_traveller • gb
7
Pros:

Good hotel for the price. Great for a quick stay after a long flight. Good food and comfortable bed

2025-11-21 • via Nuitee
R
Rachael • solo_traveller • au
10
2025-11-20 • via Nuitee
S
sineth • family_with_children • lk
5
2025-11-17 • via Nuitee
M
Max • family_with_children • ru
10
Pros:

it's new and has a cafe and a pool on the premises.

Cons:

you'd have to fill in quite a bit of paperwork upon check-in so it takes a minute for just one night. Same process if you want to extend

2025-11-13 • via Nuitee
N
Nazeer • solo_traveller • ae
5
2025-11-10 • via Nuitee
B
Bandara • family_with_children • lk
8
2025-11-08 • via Nuitee
R
RANJIT SELVARAJAH • family_with_children • ca
10
Pros:

Excellent place to stay

2025-11-08 • via Nuitee
S
sanjeewa • family_with_children • lk
10
2025-11-01 • via Nuitee
K
KV202 • couple • nl
8
Prima voor een nachtje
Pros:

Goede locatie en fijn dat ze je bij het vliegveld op komen halen zonder meerprijs. Dicht bij lekkere eettentjes en een ruime kamer en zwembad.

Cons:

Ontbijt had iets beter gekund en ook niet alles was even schoon maar voor een nachtje prima!

2025-10-29 • via Nuitee
S
Sadith • couple • ae
7
2025-10-28 • via Nuitee
B
Binte Mohsin • family_with_children • bd
3
2025-10-23 • via Nuitee