Hotel Uyut Almaty

Hotels
8.7 (2195 reviews)
Gogolya Street 127/1 , Almaty , KZ

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and polite staff
Clean and comfortable rooms
Spacious rooms (many mentions)
Good value for money
Reliable Wi‑Fi and gym
Daily housekeeping and bottled water refill
Cons:
Breakfast repetitive and limited; poor vegetarian options
Some beds uncomfortable
Occasional reception/night-staff issues
Worn carpet or room smell reported in some rooms
Older-style fittings; shower step can be awkward/slippery

Categories

Cleanliness
8.6
Mostly praised as clean and tidy with daily housekeeping; some isolated complaints about room smell and worn carpet in certain rooms.
Service
9
Generally very friendly, polite and helpful staff according to many reviews; occasional issues noted (night manager inattentive, limited English beyond front desk for some guests).
Location
9.4
Repeatedly praised as an excellent central location — convenient for exploring the city, close to transport and markets.
Room Quality
8
Rooms described as spacious and sometimes stylish; some guests report uncomfortable beds, older fittings (soviet/retro style) and problematic shower step.
Amenities
8.8
Good basic amenities mentioned (reliable Wi‑Fi, gym, bottled water refill, housekeeping); breakfast service/vegetarian options are limited which affects perceived amenity value.
Value for Money
9.2
Frequently noted as good value for the price — guests highlight reasonable rates for the location and season.
Food and Beverage
7.5
Mixed feedback: some guests praise the breakfast, but multiple reviews call it repetitive, limited in variety and weak for vegetarians.
Overall Experience
9.1
Overall very positive stays reported: comfortable, clean, great location and friendly staff; main area for improvement is breakfast/food variety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:51

Property Description

Luxurious Accommodations

Indulge in classical-style rooms with modern amenities like a flat-screen TV and minibar. Relax in comfort with provided slippers and bathrobes in every room.

Culinary Delights

Savor European and Oriental cuisine in the stylish restaurant with stone walls. Enjoy a wide selection of drinks and cocktails at the fully stocked bar.

Relaxation and Convenience

Unwind in the sauna with a plunge pool or pamper yourself with a relaxing massage. Take advantage of the hotel's free Wi-Fi and proximity to Zhibek Zholy Metro Station for easy exploration.

Experience luxury and convenience at Uyut Almaty Hotel. Book now for an unforgettable stay in Almaty city.

Important information:

Please note when booking 5 rooms and more, different policies might apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.7
Based on 2195 reviews
Cleanliness: 8.6
Service: 9
Location: 9.4
Room Quality: 8
Amenities: 8.8
Value for Money: 9.2
Food and Beverage: 7.5
Overall Experience: 9.1
A
Alexey • solo_traveller • kz
10
2026-10-17 • via Nuitee
A
Assylbek • solo_traveller • kz
8
2026-10-17 • via Nuitee
B
Bolton • solo_traveller • gb
8
Cons:

Would have loved instant coffee available in room.

2026-10-16 • via Nuitee
E
Erik • solo_traveller • kz
10
2026-10-15 • via Nuitee
A
ANDRES • solo_traveller • co
8
Good hotel in Central Almaty
Pros:

Location is good, nearby the main attractions if the city. Breakfast is also good

2026-10-15 • via Nuitee
Z
Zhibek • solo_traveller • kz
10
2026-10-15 • via Nuitee
V
Vipavan • extended_group • th
10
ดี เหมาะกับการเดินทางท่องเที่ยวในครั้งนี้มาก
Pros:

ห้องใหญ่ สะอาด เดินทางสะดวก

Cons:

ไม่มี

2026-10-15 • via Nuitee
I
Igor • couple • ru
8
Pros:

Чистый уютный отель, хорошее местоположение в городе, вкусные полноценные завтраки, удобные кровати и подушки.

2026-10-14 • via Nuitee
R
Robin • couple • au
10
Pros:

Luxe hotel met goede service. We hebben hier twee keer geslapen en konden onze bagage achterlaten toen we met een tweedaagse tour op pad waren. We kregen ook een ontbijttasje mee, aangezien we heel vroeg vertrokken. Ontbijt was prima.

2026-10-13 • via Nuitee
V
Vipavan • extended_group • th
9
ได้ห้องตามต้องการ
Pros:

สะอาด สะดวก

Cons:

ไม่มี

2026-10-13 • via Nuitee
Марат • solo_traveller • kz
10
2026-10-12 • via Nuitee
A
Anastasia • solo_traveller • kz
10
2026-10-12 • via Nuitee
I
Igor • solo_traveller • uz
9
2026-10-12 • via Nuitee
K
KOROTH • family_with_children • ae
8
2026-10-11 • via Nuitee
J
Josef • solo_traveller • cz
7
Pros:

Apart from the bored staff, everything was fine.

Cons:

The staff didn't speak English and were completely unable to arrange anything. In the restaurant, I felt like I was bothering them every time.

2026-10-09 • via Nuitee
M
Mary • couple • au
10
Staff amazing
Pros:

Fantastic location staff extremely helpful and great restaurant next door

Cons:

Nothing

2026-10-08 • via Nuitee
E
Ekaterina • solo_traveller • kz
10
2026-10-08 • via Nuitee
Лейла • extended_group • kz
10
2026-10-08 • via Nuitee
P
pablo manuel • solo_traveller • es
2
Bastante desastroso
Pros:

La ubicación es buena

Cons:

El.personal muy poco amable. Las habitaciones antiguas. La bañera es muy peligrosa, está muy elevada y es muy difícil entrar y sobre todo salir.... El.agua caliente y fría están al revés indicadas y son muy difíciles de regular.. El desayuno cunado fui, apenas había cosas... Estaba todo acabado y sin reponer.

2026-10-07 • via Nuitee
I
Ian • solo_traveller • gb
8
it was a very nice stay and all the staff were very helpful.
Pros:

it was all very good, clean the staff were very helpful

Cons:

not been able to book in early, had to pay extra to get into my room

2026-10-07 • via Nuitee