Hotel Challis Potts Point

Hotels
8.4 (3409 reviews)
21-23 Challis Avenue, Potts Point , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean
Cons:
Small rooms
Parking issues
Maintenance needed

Categories

Cleanliness
8.05
Mixed sentiment; some reviews noted cleanliness but others mentioned issues with maintenance.
Service
9.05
Staff consistently described as helpful and friendly.
Location
9.05
Highly praised location with easy access to local attractions.
Room Quality
7.55
Rooms occasionally described as small or lacking in certain amenities.
Amenities
8.55
Generally positive feedback; some amenities like laundry available, but limited housekeeping.
Value for Money
8.05
Concerns raised about parking costs and additional fees.
Food and Beverage
8.45
No significant comments on food and beverage options; considered standard.
Overall Experience
8.45
Positive sentiment overall, with some concerns about room size and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:57

Property Description

Central Location
Hotel Challis Potts Point, located in Sydney, offers a convenient stay near major attractions such as the Art Gallery of New South Wales and The Royal Botanic Gardens.

Comfortable Rooms
Experience comfort in our air-conditioned rooms equipped with modern amenities like a flat-screen TV, free WiFi, and a private bathroom. Some rooms even feature balconies with stunning city views.

Convenient Facilities
Relax in the garden, socialize in the shared lounge, or enjoy the terrace with free WiFi throughout the property. With Hyde Park Barracks Museum and Central Station nearby, your stay will be both comfortable and convenient.

Book your stay at Hotel Challis Potts Point for a memorable experience in Sydney!

Important information:

Please note that there is a 1,5% charge when you pay with a credit card or debit card.

Please note that you must present a valid credit card and photo ID upon arrival.
Both the credit card and photo ID must match the name of the person on the booking confirmation.

Please note that for guests booking 3 or more rooms, guests will need to sign the properties Terms of Stay. The property will contact you after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 33.50 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3409 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.45
Overall Experience: 8.45
G
Goran couple rs
8
2026-06-20 via Nuitee
L
Lara couple au
9
Excellent location, lovely room
Pros:

Excellent location

2026-06-19 via Nuitee
B
Boglarka couple au
7
2026-06-19 via Nuitee
T
Terri solo_traveller au
10
Pros:

Clean comfortable easy access to room despite arriving late .. fabulous position ...walking to public transport, cafes, the harbour etc

Cons:

A little awkward to plug in lamp and electric jug

2026-06-19 via Nuitee
K
Katy couple au
10
Hotel Challis is a dream of a close to the city stay.
Pros:

Absolutely loved its charm and style. Will stay again for sure. Brilliant location.

Cons:

Slightly larger cups for morning cuppa in the room is all I would suggest. I do appreciate they are modern and stylish though. Mood lighting in the front room opposite reception would be good as a I thought too bright and a bit harsh.

2026-06-18 via Nuitee
K
Kristin couple au
10
2026-06-18 via Nuitee
L
Lorn couple kh
10
2026-06-17 via Nuitee
S
Svetlana couple au
10
Great
Pros:

Good location, the room was clean.

2026-06-17 via Nuitee
P
Paul solo_traveller au
7
For the price and location I think this is an excellent choice. I would stay again.
Pros:

double bed was small however I conceed that the size is standard. If you're 6ft or over you will have to sleep with your head up the top and all should be ok. Room was clean as was the hotel. The staff were excellent. The workspace downstairs was sufficient, clean and nice to work in with a view to the street.

Cons:

some mould in the shower; some minor painting, fixing on the door frame in the bathroom could be done without much bother and provide a better look than it did.

2026-06-16 via Nuitee
F
Francisca solo_traveller nz
7
2026-06-15 via Nuitee
E
Errol couple au
8
Pros:

Decor and comfort

2026-06-15 via Nuitee
K
Kalp solo_traveller au
10
2026-06-15 via Nuitee
L
Leah solo_traveller au
9
2026-06-14 via Nuitee
R
Rachel solo_traveller au
1
2026-06-14 via Nuitee
M
Maxime couple au
5
Pros:

Good location

Cons:

Our room was very small and the bathroom would flood when we used the shower.

2026-06-14 via Nuitee
R
Rose ellen solo_traveller au
10
Home away From Home
Pros:

Location Location Location
Paris end of Potts POint
Brilliant eclectic community
Wonderful Staff alway friendly & helpful

2026-06-14 via Nuitee
R
Rachel extended_group au
8
2026-06-14 via Nuitee
J
Jeremy solo_traveller au
10
2026-06-13 via Nuitee
M
Margaret Jane couple au
9
Gorgeous boutique hotel in art deco heaven
Pros:

A wonderful boutique hotel in the Art Deco heart of Potts Point. I stayed in a City View Deluxe room, which was comfortable and beautifully presented. Embarkation Park, at the end of the street, offers stunning views of Sydney, while nearby Macleay Street is lined with excellent cafés, restaurants, galleries, and vintage stores.

Cons:

I received several emails requesting check-in details and card verification despite booking on a "book now, pay at hotel" basis. While I understand the need for security procedures, I would have preferred fewer requests and the option to complete payment arrangements in person, particularly given the prevalence of online scams.

2026-06-13 via Nuitee
R
Rachael solo_traveller au
8
2026-06-12 via Nuitee