SpringHill Suites by Marriott Milwaukee Downtown

Hotels
SpringHill Suites
9.2 (988 reviews)
744 Vel R Phillips Avenue , Milwaukee , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Noisy air conditioner
Heating issues in room

Categories

Cleanliness
8.51
Positive feedback on cleanliness but mentioned some maintenance issues, such as the heater making noise.
Service
9.98
Staff was described as friendly, helpful, and attentive.
Location
9.52
Central location with easy access to nearby attractions.
Room Quality
8.47
Room layout was mentioned as a bit unusual.
Amenities
9
Variety of breakfast options and valet service provided.
Value for Money
8.96
Compensated for water issues; perceived value aligns with offerings.
Food and Beverage
9.51
Best breakfast noted with a lot of options.
Overall Experience
9.68
Overall stay was positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 08:23

Property Description

Modern Accommodations
SpringHill Suites by Marriott Milwaukee Downtown offers contemporary and comfortable rooms with free WiFi and flat-screen TVs. Each room is equipped with a private bathroom, ensuring a relaxing stay for all guests.

Convenient Amenities
Guests can enjoy access to a fitness centre, business centre, and free bikes during their stay. The 24-hour front desk is available to assist with any inquiries, providing a seamless experience for visitors.

Prime Location
Located just 1.1 km from Marquette University, this 3-star hotel is surrounded by popular attractions including Riverside Theater, Pabst Theater, and Milwaukee Theatre. With private parking and close proximity to Milwaukee Mitchell International Airport, SpringHill Suites is the perfect choice for both leisure and business travelers.

Book your stay at SpringHill Suites by Marriott Milwaukee Downtown for a memorable experience in the heart of Milwaukee.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Guest Reviews

9.2
Based on 988 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.68
G
Gerald family_with_children us
2
Pros:

Leassle the breakfast worker

Cons:

Rooms are not worth the value and rude front desk

2026-05-26 via Nuitee
L
LivingGratefulLife Business
10
Wonderful Staff! Great property.
Pros:

I was here for a short trip and wished I could have stayed longer. Niah and Parker at the front desk were absolutely wonderful and made me feel so welcomed. Grant directions and recommendations from them.

The hotel is convenient to the conference center. I didn’t realize there was an indoor skywalk connected to the conference center and Niah gave me great directions. Parker gave me wonderful restaurant recommendations with information on the area. Great people make the difference for hotel stays and I appreciate both of them for their hospitality.

The included breakfast was top notch. April who helped at breakfast was so.nice.

The rooms are spacious and I was glad to have a microwave as well as a refrigerator. I was able to work comfortably in my room with a spacious desk.

I love that they serve fresh popcorn in the lobby late in the day. They also have a supply of paper plates and plastic utensils for those who order food delivery.

2026-05-25 via Tripadvisor
M
Makayla couple us
10
We truly enjoyed our stay and will definitely be back in the future. Parker who works up front was so friendly and helpf
Pros:

We liked how convenient it was to everything we did while we stayed there and how amazing all the staff were.

Cons:

We LOVED everything !!!

2026-05-25 via Nuitee
R
Roman solo_traveller us
9
2026-05-25 via Nuitee
W
Wiloon extended_group sg
10
2026-05-22 via Nuitee
R
Rosemary solo_traveller us
8
2026-05-19 via Nuitee
D
Doggett family_with_children us
8
2026-05-19 via Nuitee
7
785darianc Friends getaway
10
Amazing Service!!
Pros:

Great atmosphere. Very clean rooms. But I definitely want to shout out to two people in general, one of them Sachii who was incredibly helpful with the valet parking! And Leslie at the front desk who is able to help me out with a few other things

2026-05-15 via Tripadvisor
N
Nathaniel And Francesca solo_traveller us
9
Pros:

Great location for the bucks game

Cons:

$40 for guest parking

2026-05-15 via Nuitee
U
Utahna solo_traveller us
9
Pros:

It was right across the street from our dance competition, very convenient!

Cons:

It was too quite at night and could hear everything in the hallway!

2026-05-14 via Nuitee
K
Karen couple us
7
just a bad experience checking in and being charged extra
Pros:

very nice breakfast. room was nice. great location

Cons:

nice place but we checked in at 1:50 pm and they told us our room was ready but they charged us 15$ because we were considered as an early check in......I thought that is terrible..... not good customer service

2026-05-14 via Nuitee
1
173asiyam Business
10
Just talk to Parker!!! <3
Pros:

Parker was an amazing host and provided us exceptional service throughout our stay!!!

2026-05-13 via Tripadvisor
C
Chikako couple jp
9
快適
Pros:

飛行機が遅延し夜遅く到着したが
臨機応変に対応してくれた
とても清潔で広々としている部屋で
快適でした。

Cons:

事前に到着が遅れる事などをメールしていたが返信がなく、チェックインが出来るまで不安だった。

2026-05-09 via Nuitee
T
Travis solo_traveller us
10
A great stay in Milwaukee
Pros:

The gentlemen at the front desk were top notch, as were the valet fellows. Room was quiet, clean, and comfortable.

Cons:

Nothing to not luke about the Milwaukee Springhill Suites! Great Job, everyone!

2026-04-28 via Nuitee
P
P5725PLkevinb Business
10
Amazing experience, amazing breakfast, infinite coffee!
Pros:

Parker is the best front desk person ever! Shout out TEMU WOLVERINE!! Sachii was a great valet! Thanks for keeping the cool key safe.

2026-04-27 via Tripadvisor
L
Lee solo_traveller us
9
Pleasant stay
Pros:

Room was very good size. Very clean and updated.

Cons:

I reserved a room for two queen beds, but when I checked in they put us in a king bed. Had to asked to be moved which was a little inconvenient since it was late already.

2026-04-25 via Nuitee
F
Fondue4two Couples Madison, Wisconsin
8
Great Location & Great Customer Service
Pros:

We stayed here one night since we had a wedding in town. We self parked in the adjacent garage to avoid the $40+ hotel rate for parking. We stayed on points which was a good use of them since the rates here are not cheap. It is conveniently located across the street from the convention center, down the street from the Fiserv Forum, and nearby other downtown restaurants and attractions.

The front desk crew was super friendly and helpful. We were given and upgraded room as Platinum members but unfortunately if that was really an upgraded room it had a lot to be desired. Yes it was big but it faced a wall. Back down to the front desk I went and got reassigned a bright corner room. It was smaller but basically the same features but not walled in.

We have stayed at many Springhill Suites but never in a renovated old property so the rooms here were much smaller and not very suite like.
The room was clean and in good shape.

The breakfast was typical of Marriott properties that have free breakfast. The woman tending to the breakfast area was super friendly and a good ambassador for this hotel.

Overall a positive experience.

2026-04-23 via Tripadvisor
R
reeshemahj2022 Family
10
Great customer and close to venue and entertainment.
Pros:

Shala at the front desk provided excellent customer service. She was welcoming, professional, and very helpful from start to finish. She answered all my questions with patience and made the entire experience smooth and stress free. Thank you, Shala, for your outstanding service! The location was also close to the 3rd street food hall and extremely convenient. Also, valet parking was fast and had the vehicle promptly available.

2026-04-23 via Tripadvisor
E
ethanbK1887HR Business
10
Great customer experience. Great place to stay.!
Pros:

I was in town for a convention and these guys were awesome and helpful accommodating. I would 100% recommend this hotel to anybody staying in the downtown Milwaukee area. They definitely go above and beyond! Parker and Carly were particularly helpful. Very thankful for them.

2026-04-21 via Tripadvisor
P
piffw Family
10
Employees of the month 😁
Pros:

Thanks Parker and Sachii. Excellent customer service and front door parking services 🫶🏽

2026-04-20 via Tripadvisor