Bear Mount Inn & Suites

Hotels
4.9 (1541 reviews)
4112 Parkway , Pigeon Forge , US
+1 865-286-5714

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Dirty rooms
Inconsistent service
Bugs present
Poor maintenance

Categories

Cleanliness
2.11
Numerous reports of dirtiness, mold, and bugs.
Service
6.08
Staff was friendly, but service inconsistencies.
Location
8.12
Many reviews highlight the good location.
Room Quality
3.07
Rooms reported as dirty, outdated, and poorly maintained.
Amenities
4.6
Basic amenities but often not in working order.
Value for Money
5.06
Cheap rates reflect the quality received.
Food and Beverage
5.11
No specific feedback on food or beverage options.
Overall Experience
5.08
General dissatisfaction, with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Convenient Location
Situated just 4.8 km from the thrilling Dollywood theme park, Bear Mount Inn & Suites in Pigeon Forge offers pet-friendly rooms with free WiFi and an inviting outdoor pool. Perfect for families and travelers looking for both fun and relaxation.

Comfortable Accommodations
Each room features a flat-screen cable TV, desk, and private bathroom, with some rooms also including a convenient microwave and refrigerator. For those needing extra space, multi-bedroom suites are available for a more homely feel.

Convenient Amenities
Guests can enjoy copy and fax services, along with access to a nearby bike path for outdoor enthusiasts. With free parking on site, exploring nearby attractions like Great Smoky Mountains National Park and Gatlinburg is a breeze.

Ready to make unforgettable memories in Pigeon Forge? Book your stay at Bear Mount Inn & Suites today!

Important information:

An over night bell is available at the office door for 24-hour check-in. Contact hotel directly to make arrangements for check-in outside normal check-in hours.

There are ramps and stairs to access the upper floors.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.9
Based on 1541 reviews
Cleanliness: 2.11
Service: 6.08
Location: 8.12
Room Quality: 3.07
Amenities: 4.6
Value for Money: 5.06
Food and Beverage: 5.11
Overall Experience: 5.08
P
Pamela • family_with_children • us
1
Pros:

Nothing

Cons:

Nasty kids smoking weed on the steps dirty stuff every where trash every work tv didn’t work lights keep going out

2026-09-19 • via Nuitee
S
Steven • couple • us
1
Disappointed
Pros:

Location

Cons:

No amenities no breakfast no hair dryer didn’t get clean towels

2026-09-10 • via Nuitee
A
Ashley • extended_group • us
1
Pros:

Was told could not get a room

Cons:

Just the staff

2026-09-10 • via Nuitee
S
stephanie • couple • us
7
Could do much better on cleanliness and bug control but overall central, quiet and comfy so if you won’t be in the hotel
Pros:

Great location, very close to all things to do. Quiet when it needs to be. Staff was very friendly and accommodating as they accidentally overbooked but still got us a room last minute.

Cons:

Our toilet didn’t flush correctly, never drained all the way. The floors were dirty. There were a couple dead bugs in the jacuzzi tub and fruit flies everywhere. Our sink water was also turned off but we weren’t there very much. Mostly just to sleep and the beds were very comfortable.

2026-09-08 • via Nuitee
T
Thomas • solo_traveller • us
1
Pros:

To be Roach free and cleaner

Cons:

Had roaches bad

2026-09-08 • via Nuitee
M
Megan • couple • us
1
2026-09-07 • via Nuitee
M
melissa • couple • us
4
2026-08-25 • via Nuitee
G
Gilliland • solo_traveller • us
10
2026-08-15 • via Nuitee
C
Claar • solo_traveller • us
1
Cons:

When we got there to sign in there was no one there just a doorbell. 45 minutes later we got a room. First day there was water coming threw bathroom light fixture. They moved us to new room. NO breakfast. The pool was deep green and they just keep making promises to clean it, it never got clean. We were there 9 days no refunds and was prepay.No cold water in shower and coffee didn't work. WE HAD 2 VERY DISAPPOINTED GRANDCHILDREN. NEVER GO BACK AGAIN.

2026-08-11 • via Nuitee
C
Claar • solo_traveller • us
1
2026-08-11 • via Nuitee
M
Misty • couple • us
10
2026-08-10 • via Nuitee
H
Haskew • couple • us
10
It was great the one night I stayed there
Pros:

The big room

Cons:

The outside of it

2026-08-09 • via Nuitee
D
Damanth • couple • us
6
Cons:

Bed was too damn hard. Could not get comfy and kept waking up

2026-08-03 • via Nuitee
R
Ronald • family_with_children • us
1
2026-08-02 • via Nuitee
M
MaKayla • solo_traveller • us
10
Pros:

Very sweet people

Cons:

Cold water wouldn't work

2026-07-19 • via Nuitee
R
Randall • couple • us
10
Decent place to stay for a night or two but not ideal for longer
Pros:

Conventional located

Cons:

The smell of people smoking weed

2026-07-19 • via Nuitee
F
Fassett • solo_traveller • us
4
2026-07-08 • via Nuitee
T
Tiffany • solo_traveller • us
2
2026-07-06 • via Nuitee
P
Pamela • family_with_children • us
1
2026-07-06 • via Nuitee
K
Kala • family_with_children • us
1
Staff let us know upon arrival that there’s no refunds no matter what and we did not get anything that we paid for. Prob
Pros:

Nothing

Cons:

Dirty, paid extra for a jacuzzi tub that didn’t work, no hot water, toilet wouldn’t flush, dirty

2026-07-06 • via Nuitee