Holiday Inn Express & Suites Shawnee - Kansas City West by IHG

Hotels
Holiday Inn Express
7.1 (330 reviews)
17346 Midland Drive , Shawnee , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great breakfast options
Cons:
Construction noise
Inconvenient parking

Categories

Cleanliness
6.24
Halls were not clean. Bathrooms need maintenance.
Service
8.71
Staff was responsive to concerns about reservations and generally helpful.
Location
6.75
Inconvenient parking and limited nearby dining options.
Room Quality
7.7
Rooms were spacious and fairly clean, but some amenities were lacking.
Amenities
7.23
Pool was heated and enjoyable, but breakfast options were not good.
Value for Money
7.19
Room rates were reasonable; however, condition of facilities affected value perception.
Food and Beverage
5.74
Breakfast was not appealing, with poor food quality reported.
Overall Experience
7.21
Experience was mixed due to construction and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:54

Property Description

Luxurious Accommodations
Holiday Inn Express Shawnee offers modern and comfortable rooms with flat-screen TVs, providing the perfect setting for relaxation after a day of exploring Shawnee, Kansas.

Convenient Amenities
Stay connected with complimentary WiFi available throughout the property, ensuring you can easily plan your itinerary or catch up on work during your stay at Holiday Inn Express Shawnee.

Accessible Location
Located just 21 km from Kansas City and with easy access to Lawrence, Liberty, and Kansas City International Airport, Holiday Inn Express Shawnee provides a central hub for your travels in the area.

Experience a seamless blend of comfort and convenience at Holiday Inn Express Shawnee - book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 330 reviews
Cleanliness: 6.24
Service: 8.71
Location: 6.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.21
M
Megan family_with_children us
7
2026-07-20 via Nuitee
J
Justin solo_traveller us
5
It's ok. Except for the Wi-Fi.
Pros:

Nice when it comes to breakfast and it's a lot to do within the hotel itself.

Cons:

The Wi-Fi signal and the Wi-Fi itself was terrible one of the worst had to deal with.

2026-07-13 via Nuitee
M
Misty solo_traveller us
10
Beautiful location in a quiet community but still minutes from everything.
Pros:

Beautiful property in a safe, quiet location. Check-in was efficient and the staff member friendly and inviting. The room was very clean. Bed was excellent! Location is set in an exquisitely kept community where miles of walking tracks exist if you want to get out and explore a bit.

2026-07-13 via Nuitee
C
Chelsey solo_traveller us
5
Pros:

The air conditioner was the best I've had.

Cons:

The shower floor was soft right where you had to stand and literally moved up and down atleast and inch the whole time, the water was luke warm at best. And the housekeeping were beating on the door at 8:15 am until we would answer and then just walked off.

2026-07-12 via Nuitee
J
John solo_traveller us
8
2026-07-09 via Nuitee
P
Paola couple ec
9
Excelente
Pros:

Todo súper limpio, el personal muy amable.
Nos ayudaron con todo.

Cons:

Todo estuvo bien.

2026-06-24 via Nuitee
M
MelinaBD solo_traveller ar
9
Pros:

La limpieza del lugar y la cama es gigante y muy cómoda.

Cons:

No tenía mucha variedad en el desayuno. Pero fuera de eso estaba bien

2026-06-21 via Nuitee
S
simms1929 Family Omaha, Nebraska
2
Worst HIE I've Stayed In
Pros:

Probably the worst HIE property I've ever stayed at:
- The rooms were approximately 99% humidity. As evidenced by a piece of paper going from normal consistency to feeling like it had been dipped in water overnight.
- Milk was served at breakfast one morning that was 3-4 days past expiration. Not just one carton, multiple. (Yes, I made the staff aware, and they were able to replace them with non-expired cartons)
- On multiple days of our stay, the cinnamon roll trays were replaced with COMPLETELY FROZEN cinnamon rolls. C'mon - the best reason to stay at HIE and you screwed it up.
- Bugs. Bugs. Bugs. Bugs in the entryway when we arrived - they were swept out after they died, but new ones kept returning the entire stay. Also, bugs in our room on occasion. Not the entire time, so is that a positive?
- The bathroom door was not mounted properly, so it did not latch.
- The shower was not installed correctly, so if you turned the faucet to get more warmth in your water, it would not continue running. Even when it did run (colder than you wanted) it barely came out. Next to zero water pressure.
- Minor bummer, not a big deal, but the free weights had an interesting selection. They had two 5-lb dumb bells and then nothing until 35-pounders. 35,40,45 lbs wer available - odd selection for a hotel workout facility.
- The elevator did not work for a few days - I listed that last because at least they forewarned us upon arrival, kept us posted, and apologized for the inconvenience.

2026-06-18 via Tripadvisor
A
Alicia family_with_children co
9
Excelente área y cómodo!
Pros:

Excelente ubicación y área, todo limpio y el personal demasiado amable

Cons:

Nada todo estaba bien 👍🏻

2026-06-18 via Nuitee
O
Oconnell couple us
2
Cons:

Room was so humid everything was wet

2026-06-11 via Nuitee
S
Swapna couple us
8
2026-06-08 via Nuitee
J
Jessica couple us
8
2026-06-07 via Nuitee
G
Gary couple us
9
N/A
Pros:

Room was nice

Cons:

The roll in shower was a disaster. Flooded the bathroom and hallway. Because of its location and broken adjustment.

2026-06-06 via Nuitee
T
Trip23083111944 Family
2
NOT WHAT I WOULD EXPECT from this chain!!!
Pros:

We stayed last night and this is certainly not your best example of. Holiday in. Express. As a matter of fact m I would question ever trying another one based on this experience. I know there are good ones because we have stayed at them but this was not one,
When I searched the floor for the ice machine and could to find it I ask the only front desk clerk who was on his phone where I could get ice??? He directed me to the Kitchen. The sign clearly said employees only. I was shoo led a d took pictures of where I got the I e but there is no place to post it here. There was a shattered window in the dining area. The pool was not clean and the bottom stick and slimy.
He shower leaked water because the door didnt seem to shut properly.
One elevator was out of order.

2026-06-04 via Tripadvisor
L
Lauren family_with_children us
7
2026-05-14 via Nuitee
K
Karina family_with_children us
9
2026-04-22 via Nuitee
S
Susan solo_traveller us
7
Pros:

Very convenient location. Clean facility.

Cons:

Bed was too firm, and too high for me to get into it easily (I am 5'1" tall). The tub was very slick, and it would benefit from another grab bar in the shower.l

2026-04-21 via Nuitee
I
Irene couple ca
8
2026-04-20 via Nuitee
M
Mike solo_traveller us
6
Too expensive, bad breakfast
Pros:

Nice room

Cons:

Breakfast food was not good at all.
Cost to stay was way too high.

I did not receive the emailed copy of my receipt as I was promised in your text when I stated I was ready to depart.

2026-04-13 via Nuitee
H
Hall family_with_children us
3
Pros:

The hotel was clean and very nice.

Cons:

There was an entire group of hockey kids staying the same weekend they played hockey all hours of the night banging on walls and floors . We had to get up early due to my son competition trap shooting so got no rest. The staff finally tried to address it after we would call in the middle of the night. The parents were allowed to sit in the lobby listening to loud music and drinking while the children were unattended all over the hotel. Then during a tornado warning we went to sit down in the lobby had no instructions on what to do and the parents continued to drink and the kids ran around screaming.

2026-03-09 via Nuitee