Holiday Inn Cleveland Clinic by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (1142 reviews)
8650 Euclid Avenue , Cleveland , US
+1 216-707-4200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to Cleveland Clinic / central location
Friendly, helpful staff (multiple positive mentions, e.g., Vanessa)
Generally clean rooms and well maintained property
Convenient shuttle service to the clinic
Spacious and comfortable rooms
On-site restaurant with good, reasonably priced food
Reasonable rates for families in some cases
Cons:
Parking and valet issues (no guest-only parking, valet unreachable, required parking blocks away)
Occasional serious cleanliness problems (e.g., old blood splatter, shower corners not cleaned)
Billing/management issues (double charge, rude manager reported)
Room maintenance problems (unstable refrigerator, mattress pad/sheets not fitting, low shower pressure, no bathtub/vent in some rooms)
Breakfast not included / extra costs mentioned

Categories

Cleanliness
8.2
Rooms are generally reported as clean and well maintained, but there are isolated but serious cleanliness issues (old blood splatter in a bathroom, shower corners noted as not cleaned) that lower the score slightly.
Service
8.5
Staff are frequently described as friendly, helpful, and responsive (mentions of specific staff like Vanessa and praise for shuttle service), though there are notable service problems (valet unresponsive, rude manager, double charge) that create mixed sentiment.
Location
9.2
Very strong positive sentiment: many guests highlight proximity to the Cleveland Clinic and central/convenient location, making this a primary strength.
Room Quality
7.8
Rooms are described as spacious and comfortable by many, but several guests report issues (mattress pad and sheets not fitting, unstable refrigerator, no bathtub or vent in some rooms, low shower pressure) which lowers this score.
Amenities
8.3
Shuttle service and on-site restaurant are praised, but guests note missing items (no ice bucket, no map of hotel, breakfast not included at times) and valet/parking limitations, yielding a mixed but generally favorable rating.
Value for Money
7.8
Mixed sentiment: some guests find rates reasonable (especially for families visiting the clinic), while others call the cost excessive or overpriced.
Food and Beverage
8.6
Limited mentions but generally positive: restaurant food described as good and reasonably priced; breakfast absence noted by some but overall sentiment for F&B is favorable.
Overall Experience
8.8
Overall impressions are positive with many 'highly recommend' and return-visit statements, driven by location, cleanliness generally, and helpful staff; occasional serious negatives (billing, isolated cleanliness issues) temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Amenities
Holiday Inn Cleveland Clinic offers modern amenities such as free WiFi, a 43-inch flat-screen TV, and in-room dining, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
Guests can take advantage of services like self-service laundry, valet dry cleaning, and a free shuttle, making their stay stress-free and convenient.

Prime Location
Located near popular attractions like the Cleveland Museum of Art and Cleveland Botanical Garden, Holiday Inn Cleveland Clinic is the perfect choice for both leisure and business travelers visiting the area.

Book your stay at Holiday Inn Cleveland Clinic now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1142 reviews
Cleanliness: 8.2
Service: 8.5
Location: 9.2
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 8.8
R
Ruxandra • family_with_children • ca
9
2026-10-30 • via Nuitee
S
Sean • couple • us
8
Pros:

simple and mostly comfortable

Cons:

there was old splatter of blood on the bathroom wall... yikes

2026-10-29 • via Nuitee
A
Ashley • couple • us
7
2026-10-25 • via Nuitee
T
Tony • couple • us
8
Room was semi close to where we needed to be but very difficult to get back to our vehicle.
Pros:

Room was spacious, and clean.

Cons:

There was no ice bucket in our room. No map of where things in the hotel were located. No parking lot for guest only valet. I did not want someone I do not know driving my vehicle, so I had to park down the street a few blocks and walk back to the hotel.

2026-10-21 • via Nuitee
E
Eric • couple • us
10
Great stay. Very friendly and helpful staff. Found nothing negative to say. Highly recommended
Pros:

Clean and comfortable

Cons:

Nothing

2026-10-21 • via Nuitee
J
Judith • couple • us
7
Pros:

Close to Cleveland Clinic

Cons:

The shower had no pressure and minimal heat

2026-10-16 • via Nuitee
M
Mary Ann • couple • us
8
Pros:

The only thing I did not like, was that the mattress pad and bottom sheet did not fit the mattress and they both kept coming loose at the at the top corners all night long and I'd have to get up and try to pull them back down!
My husband mentioned

2026-10-14 • via Nuitee
B
Brinchi • couple • us
10
2026-10-10 • via Nuitee
J
Judith • extended_group • us
8
Convenient due to location but overpriced.
Pros:

Staff was very courteous and helpful. Close location to the Clinic.

Cons:

Coast seemed excessive.

2026-10-08 • via Nuitee
M
Meghan • solo_traveller • us
10
Very nice stay A+
Pros:

The room was very clean! The hotel is well maintained and the staff were kind and helpful 😊

2026-10-08 • via Nuitee
T
Timothy • couple • us
10
Very good
Pros:

Close to Cleveland Clinic

Cons:

All good

2026-10-08 • via Nuitee
A
alexis • couple • us
10
Pros:

cleanliness

Cons:

the valet didn't answer the phone or we couldn't get thru to them for our vehicle .

2026-10-07 • via Nuitee
R
Rosa • couple • us
9
2026-10-07 • via Nuitee
L
Lisa • solo_traveller • us
1
Pros:

Location

Cons:

DOUBLE CHARGED! RUDE MANAGER! REFRIGERATOR WAS FALLING OVER ON OUR FEET! NOT SECURE!

2026-10-07 • via Nuitee
S
Saito • solo_traveller • us
7
2026-09-19 • via Nuitee
M
Mary • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Ralph • family_with_children • us
9
Pros:

No Breakfast...close to the clinic

Cons:

Not a thing...

2026-09-10 • via Nuitee
M
Mary • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-09 • via Nuitee
B
Beverly • extended_group • us
9
2026-09-09 • via Nuitee
M
Monica • couple • us
10
Pros:

Vanessa was amazing at the front desk! All she has to do is give me the “mom look” and I straighten right up! If they were to have suites on our come back visit next week we would be staying there again!!!!

2026-09-05 • via Nuitee