b-smart motel Basel

Hotels
7.4 (2578 reviews)
Küchengasse 13 , Basel , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2578 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
C
Charlotte • solo_traveller • ch
8
Pros:

Emplacement à proximité de la gare centrale.

2026-05-30 • via Nuitee
P
Pedro • couple • ch
5
Cons:

Falta do mini-bar na suite, anunciado na reserva.
Estore de uma janela estragado, não permitindo ter o quarto completamente escuro .

2026-05-30 • via Nuitee
M
Matthias • solo_traveller • ch
7
Pros:

Beste Lage
Einfaches CheckIn

Cons:

Leider keine Klimaanlage
Sehr laut

2026-05-29 • via Nuitee
B
Barbara R. • solo_traveller • li
8
2026-05-29 • via Nuitee
M
Mihai • solo_traveller • md
10
2026-05-28 • via Nuitee
C
Christian • solo_traveller • de
3
Dunkles, hellhöriges Zimmer, kalte Dusche. Nein danke!
Pros:

Wirklich direkt am Bahnhof! Praktisch, wenn man auf der Durchreise ist.

Cons:

Zimmer war sehr dunkel, da wo das Fenster ist, kommt direkt die nächste Hauswand. Das Zimmer ist hellhörig. Das Bad ist stark in die Jahre gekommen. Das Schlimmste: die Dusche war morgens kalt. Absolutes No-Go. Da es aber keine Rezeption mit Personal vor Ort gibt, kann einem auch keiner helfen.

2026-05-28 • via Nuitee
K
Kittika • couple • th
9
2026-05-28 • via Nuitee
E
Enrique • solo_traveller • ch
8
Pros:

La cercania a la estacion de tren y la calidad/precio.

2026-05-27 • via Nuitee
F
Franziska • couple • ch
7
2026-05-26 • via Nuitee
W
Werner • solo_traveller • ch
5
2026-05-26 • via Nuitee
J
Jry • solo_traveller • it
5
2026-05-25 • via Nuitee
M
Michael • solo_traveller • ch
8
2026-05-25 • via Nuitee
T
Tanja • solo_traveller • ch
6
2026-05-25 • via Nuitee
A
Antoaneta • extended_group • bg
10
Exellent value for money and grate location
Pros:

The motel is very cleen, provides everything you may need and the staff is very helpfull. The location is excellent, near the center, shops, bars and restorants. The motel includes free Basel transport card. The check in desk is digitalized and user friendly.

Cons:

The room doors are heavy and wenn the gests are going in or out is very noisy especially late at night.

2026-05-24 • via Nuitee
H
Heiko • solo_traveller • ch
8
Zentral und günstig
Pros:

Lage und Preis

Cons:

Lautstärke der anderen Gäste

2026-05-23 • via Nuitee
R
Rico • solo_traveller • ch
6
Ohne Ansprüche für dieses Geld ok
Pros:

Lage zum bahnhof
Sehr unkompliziert mit 1h späterer Check out

Cons:

Ventilator im Bad war zu laut. Ev defekt?
Dusche mit Vorhang nicht ideal und sehr dunkel
Erreichbarkeit vom Zimmer nicht mit lift möglich. Das müsste im Vorfeld deklariert sein, da ich teils mit blinden Leuten reise

2026-05-23 • via Nuitee
D
dominic • couple • ch
1
Katastrophe, nehmen Sie ein anderes Hotel
Pros:

Sehr unfreundlich, kurzfristige Stornierungen bei Zugsausfall sind nicht möglich.

Cons:

Einfach alles absolut unfreundlich.

2026-05-22 • via Nuitee
R
Rolf • solo_traveller • ch
7
Bahnhofnähe und preislich günstig!
Pros:

Nähe Bahnhof SBB!

Cons:

Dusche/WC nicht besonders sauber.
Schimmel u. Bodenfarbe am abblättern!

2026-05-22 • via Nuitee
V
Vincent • solo_traveller • ch
9
2026-05-21 • via Nuitee
J
Joëlle • couple • ch
5
2026-05-21 • via Nuitee