b-smart motel Basel

Hotels
7.4 (2725 reviews)
Küchengasse 13 , Basel , ch
+41 61 272 06 88

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Location

Guest Reviews

7.4
Based on 2725 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
A
Agnes • solo_traveller • ch
7
2026-08-15 • via Nuitee
S
Sukovic • solo_traveller • ch
4
2026-08-15 • via Nuitee
A
Adrien • couple • fr
5
2026-08-15 • via Nuitee
J
John • solo_traveller • au
7
2026-08-14 • via Nuitee
C
Carolina • couple • ca
7
Bon et tranquille
Pros:

Bon emplacement.

Cons:

La seule chose qui manquait c'était un ventilateur étant donné pas fait clim et une grande chaleur

2026-08-13 • via Nuitee
C
Christian • solo_traveller • ch
7
2026-08-12 • via Nuitee
E
Edward • solo_traveller • ch
5
Convenient location but badly conceived as a hotel made worse by the apparent lack of staff.
Pros:

Convenient location near main station

Cons:

Confusing system for entering the front door, impersonal check in, entrance lobby smelled of rancid coffee, no lift to top floor, no air conditioner, just a noisy fan, bathroom ventilation very loud, bathroom not clean.

2026-08-12 • via Nuitee
E
Emmanuel • solo_traveller • ch
6
Nahe am Bahnhof, aber ausser der guten Lage nicht empfehlenswert
Pros:

Wir waren im Dachstuhl untergebracht. Dort herrschte Hitzestau um 40 Grad Celsius. Klimaanlage gab es keine. Die Möbel waren teils sehr stark verbraucht. Ein sich im Zimmer befindlicher Lehnstuhl hatte ein völlig verflecktes Polster.

2026-08-11 • via Nuitee
C
cerasela florina • solo_traveller • ro
6
2026-08-10 • via Nuitee
G
Georgiana • couple • ro
7
2026-08-09 • via Nuitee
J
Janine • family_with_children • ch
7
Pros:

Viel Platz

Cons:

Sehr heiss

2026-08-09 • via Nuitee
A
Anke • solo_traveller • de
7
Sauber und laut
Pros:

Sie war sehr sauber.
Schön war, dass man sich Heißgetränke in Foyer ziehen konnte

Cons:

Durch die Lage am Hauptbahnhof einerseits Alles gut zu erreichen, andererseits sehr laut wegen der Straßenbahnen, Müllabfuhr, Baulärm

2026-08-09 • via Nuitee
F
Friederike Sophie • solo_traveller • ch
5
Für einen Kurzaufenthalt und wenn man früh zum Zug / Bus / Flughafen muss ideal.
Pros:

Sie ist sehr nahe am Bahnhof, man hört relativ wenig von der Umgebung draussen.

Cons:

Der Boden des Badezimmers / der Dusche. War etwas gelblich. Fand es etwas eklig 💁
Ausserdem war ich im 4. Stock ganz oben.
Als ich oben ankam, war es eine Sauna (es ist Sommer)
Ausserdem wurde nicht gesagt, dass es bis ins 4. Stockwerk keinen Fahrstuhl gibt. Vom 3. Stock bis ins 4. musste ich meinen 19kg Koffer hoch und zurück schleppen…

2026-08-09 • via Nuitee
P
Paweł • solo_traveller • pl
8
2026-08-09 • via Nuitee
G
Giovanna • solo_traveller • it
10
2026-08-08 • via Nuitee
B
Beatrice • solo_traveller • ch
9
2026-08-06 • via Nuitee
C
Cameliada • solo_traveller • ro
10
E super la Basel
Pros:

Ni s-a acceptat un check-in mai devreme.
Amplasare lângă gară.
Răcoarea dată de ventilator.
Baia grozavă.
Paturile super confortabile.

Cons:

...

2026-08-06 • via Nuitee
M
Miriam • family_with_children • gb
9
It was very comfortable and close to useful places.
Pros:

It was very close to the train station and just take a turn to the left and you’ll find a McDonalds!

Cons:

It was a bit too small and whenever you entered the motel, it would smell quite like coffee… That’s good for coffee lovers though😝

2026-08-05 • via Nuitee
L
Leonie • solo_traveller • de
4
2026-08-05 • via Nuitee
M
Michele • couple • us
8
Clean, cute, quiet space ins good location- right across from the main train station and about a 10 ‘minute walk to old
Pros:

The room was nice- very clean and comfortable. No air conditioning but was cool enough at night with the window open.

Cons:

The check in process and lack of a human in the lobby was odd, but the room itself was great for one night.

2026-08-05 • via Nuitee