b-smart motel Basel

Hotels
7.4 (2641 reviews)
Küchengasse 13 , Basel , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Excellent location
Clean rooms
Cons:
Inconvenient check-in
Missing fridge

Categories

Cleanliness
6.86
The rooms were reported as clean, but there were complaints about trash not being cleaned up promptly.
Service
7.83
Check-in process was self-service which some found inconvenient, but it worked well once understood.
Location
8.87
Great location near the train station and bus services, highly praised by many reviewers.
Room Quality
7.32
Rooms were clean with some comfort issues like soft pillows that lacked support.
Amenities
6.35
Some important amenities like a fridge were missing; however, free coffee was appreciated.
Value for Money
7.81
Overall pricing seems fair, but some guests felt the service aspect did not meet expectations.
Food and Beverage
6.86
No breakfast options were available, but some appreciated the free coffee provided.
Overall Experience
7.33
Overall a decent experience, but there were specific drawbacks that some guests noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:40

Property Description

Convenient Location
Situated just a 2-minute walk from Basel main train station, b_smart motel offers a peaceful retreat in a quiet side street. Perfect for travelers looking for easy accessibility.

Modern Amenities
Each room at b_smart motel is equipped with a sleek bathroom, a flat-screen TV with satellite and radio channels, and a functional desk. Enjoy a comfortable stay with all the necessary conveniences.

Exploration Made Easy
With numerous restaurants and attractions nearby, guests at b_smart motel can effortlessly explore the vibrant surroundings on foot. Immerse yourself in the local culture and cuisine during your stay.

Book your stay at b_smart motel now for a seamless and enjoyable experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The BaselCard is includes in the rate and offers complimentary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 2641 reviews
Cleanliness: 6.86
Service: 7.83
Location: 8.87
Room Quality: 7.32
Amenities: 6.35
Value for Money: 7.81
Food and Beverage: 6.86
Overall Experience: 7.33
M
Monia solo_traveller ch
9
Soluzione ottima x una notte tra aereoporto e treno
Pros:

Pulizia

Cons:

Molto caldo

2026-06-26 via Nuitee
B
Benedikt solo_traveller de
8
2026-06-26 via Nuitee
M
Martin solo_traveller au
8
Pros:

Close to transport.

Cons:

No air conditioning.

2026-06-26 via Nuitee
R
Rodion couple ie
10
Thank you very much for your hospitality! We were very pleased with our stay at the hotel. The hotel turned out to be ve
2026-06-26 via Nuitee
L
Lena couple pl
8
2026-06-26 via Nuitee
M
Mohamed solo_traveller sa
8
2026-06-25 via Nuitee
H
Hanne couple dk
8
Dejligt ophold i Basel - vi kommer gerne igen
Pros:

Tæt på togstationen.

Cons:

Lidt slidt at se på særligt badeværelset

2026-06-25 via Nuitee
S
Sidney solo_traveller us
7
It was convenient and nothing went wrong, so it was overall pretty good
Pros:

It was very convenient to the train station. And it was clean.

Cons:

There was no staff around for us to ask any questions and also we could not charge our phones because our adapter did not work

2026-06-25 via Nuitee
U
Ursula solo_traveller ch
10
Empfehlenswert !
Pros:

Das selbstständige Check-In war problemlos und das Hotel ist an einer perfekten Lage.
Toll war auch, dass es unten eine Kaffeemaschine hatte.

Cons:

Der Preis…. weil Art war, war das Zimmer unglaublich teuer !

2026-06-24 via Nuitee
A
Alexandra solo_traveller ch
8
Zentral und gut
Pros:

Immer ideal für eine, oder zwei Übernachtungen während meinen Aufenthalten in der Deutschschweiz oder auf der Durchreise. Nahe am Bahnhof, daher gut erreichbar, bequeme Betten, angenehme Dusche mit stabilem Wasserdruck und konstanter Temperatur. Sehr guter Kaffee, den man sich holen kann. Sauber und das etwas älter eingerichtete Zimmer war gemütlich. Süss auch die beiden Herz-Kekse und das Wasser in der schönen Karaffe :-). Unkomplizierter Check-in.

Cons:

Wie immer, etwas lärmig draussen, kann aber das Hotel nichts dafür. In der Nacht wars dieses Mal ruhig. Geruch nach Zigarettenrauch, als ich ins Zimmer kam und morgens vor allem im Bad... Vielleicht durch das Abzug-, bzw. Belüftungssystem? Das Bad ist halt älter und weisst entsprechend Altersspuren auf, war aber sauber.

2026-06-23 via Nuitee
N
Nigel solo_traveller gb
7
Pretty good
Pros:

Convenience

Cons:

No staff

2026-06-22 via Nuitee
F
Felicia family_with_children se
1
2026-06-22 via Nuitee
A
Ayse Bahar solo_traveller tr
8
Easy
Pros:

Great location, coffee was good, all went well

Cons:

Towels would have been better to change

2026-06-22 via Nuitee
D
Damian solo_traveller ch
8
2026-06-21 via Nuitee
J
Janakaran solo_traveller ch
3
2026-06-20 via Nuitee
C
Cameron Taylor couple us
3
Did not seem to be worth the money
Cons:

Bathroom was filthy.

2026-06-19 via Nuitee
O
Olena solo_traveller ua
8
2026-06-19 via Nuitee
M
Markus family_with_children ch
10
Schönes Hotel an sehr zentraler Lage
Pros:

Kleines, einfaches Hotel an zentraler Lage

2026-06-19 via Nuitee
S
Sercan couple tr
9
Pros:

İsvicre icin fiyat fayda dengesi olan bir otel basel ana tren garına cook yakın karsısı yani , ücretsiz kahve var 7/24 , calısan kimse görmedik ama mesajlara anında dönüs aldık bizim icin tek sıkıntı zürih havaalanını tercih etmek oldu , basel e gitcekseniz sakın zürih havaalanından almayın ucak biletini cünkü ordan tren biletleri cok yüksek

2026-06-18 via Nuitee
J
Janine family_with_children ch
9
Pros:

Super Hotel, nur wenige Gehminuten vom Bahnhof Basel entfernt.

2026-06-17 via Nuitee