Caribbean Island Hotel

Hotels
7.8 (2278 reviews)
C1 4- 53 Avenida Colombia , San Andrés , co

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Non-smoking throughout
Daily housekeeping
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Invoice provided

Review Highlights

Pros:
Excellent, central location (frequently praised)
Friendly and helpful staff/reception
Daily housekeeping and generally clean rooms
Good value for money / positive cost-benefit
Beachfront or very close to the beach
Easy access to tours and nearby attractions
Cons:
Rooms often small; some beds are hard or too small for couples
Weak or unreliable Wi-Fi in rooms
Inconsistent water/heating (hot water not always available) and low shower pressure
Occasional cleanliness lapses (hair on bedding, rusty locks)
Noise at night from nearby music for some guests
Limited amenities (no coffee at reception, no water dispenser, no microwave)

Categories

Cleanliness
7
Generally reported as cleaned daily and many guests praised cleanliness, but there are multiple complaints about hair on blankets, occasional bathroom cleanliness issues and inconsistent housekeeping thoroughness.
Service
9.5
Staff repeatedly described as very friendly and helpful with good recommendations; a few notes about some staff not responding to greetings, but overall service sentiment is strongly positive.
Location
10
Location is consistently praised across reviews as excellent, central and in front of the beach — the strongest positive theme in the dataset.
Room Quality
6.2
Rooms are functional but often described as small, some have hard/small beds, low shower pressure, rusty locks and limited features (no balcony/microwave) — mixed-to-negative room quality.
Amenities
6
Amenities show weaknesses: frequent complaints about weak Wi-Fi, occasional lack of hot water, no water dispenser/coffee at reception and limited in-room facilities.
Value for Money
8.5
Multiple guests called it good value / 'cost-benefit' positive; price-quality tradeoff is frequently cited as favorable.
Food and Beverage
7.2
Very little F&B offering noted; guests requested coffee at reception and there is no mention of on-site food services — neutral to mildly negative due to lack of offerings.
Overall Experience
8
Overall impressions are positive with many calling the stay enjoyable, quiet and well located, though isolated incidents of loud nightlife and some facility shortcomings moderated the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-02 07:22

Property Description

Luxurious Amenities
Indulge in the comfort of our fitted apartments equipped with modern amenities like air conditioning, cable TV, and a coffee machine. Relax in our private bathrooms with hot water showers and plush bed linens included.

Convenient Location
Ideally situated just 100 meters from the bustling commercial and financial districts, Caribbean Island Hotel offers easy access to the heart of San Andrés Island. Explore the nearby gastronomic district with a variety of dining options just 300 meters away.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk, tour desk assistance, and luggage storage services. With the picturesque Spritt Bay and North End just a short distance away, your perfect island getaway awaits.

Ready to experience the beauty of San Andrés Island? Book your stay at Caribbean Island Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2278 reviews
Cleanliness: 7
Service: 9.5
Location: 10
Room Quality: 6.2
Amenities: 6
Value for Money: 8.5
Food and Beverage: 7.2
Overall Experience: 8
O
Oscar Alejandro • solo_traveller • co
10
Pros:

La Ubicación un lugar para siempre volver

2026-07-25 • via Nuitee
C
Cardona • couple • co
10
2026-07-24 • via Nuitee
M
Matusalembrito • family_with_children • br
9
RECOMENDO BOM CUSTO BENEFICIO
Pros:

localização, atendimento, limpeza

Cons:

a tampa do banheiro estava quebrada

2026-07-20 • via Nuitee
M
marcela • extended_group • br
10
2026-07-20 • via Nuitee
R
Rafael Costa • solo_traveller • br
8
Pros:

Localização perfeita! A cama é muito confortável também. Ar condicionado funciona perfeitamente.

Cons:

O quarto precisa de manutenção. O banheiro está com a tinta do teto literalmente caindo, descascando.

2026-07-20 • via Nuitee
A
Anitajaruf • solo_traveller • ar
2
Pros:

La habitación era espaciosa

Cons:

La heladera estaba de adorno, no hay desayuno, son muy ruidosos (la gente del hotel), no respetan horarios de descanso. El aire acondicionado en mitad de la noche empezó a chorrear agua mal. La cama durísima

2026-07-20 • via Nuitee
E
Edison • solo_traveller • co
10
2026-07-19 • via Nuitee
A
ALEJANDRA • solo_traveller • co
9
Pros:

La ubicación, la limpieza, el personal súper cordial

Cons:

Que el aire de la sala (que tenía otra cama) estaba dañado. Pero del resto excelente lugar

2026-07-19 • via Nuitee
A
Ana Beatriz • couple • br
10
2026-07-19 • via Nuitee
Y
Yully andrea • solo_traveller • co
10
Pros:

La ubicación

2026-07-19 • via Nuitee
D
Diego Alejandro • family_with_children • co
10
Muy bueno todo
Pros:

La mejor ubicación de toda la isla, cerca de todo, muy buena atención, sales y estas en el mar, ame esto

2026-07-17 • via Nuitee
A
Ana Flávia • solo_traveller • br
9
Pros:

Ótima localização, funcionários prestativos, ar condicionado bom, chuveiro quente! Cozinha bem espaçosa, quarto e banheiro também.

2026-07-16 • via Nuitee
M
Michell • family_with_children • co
10
Siempre muy a gusto con las instalaciones y su personal
Pros:

Siempre muy a gusto con sus instalaciones y su personal

2026-07-15 • via Nuitee
C
carolina • couple • co
10
2026-07-15 • via Nuitee
K
KARLLEN CAMILA • solo_traveller • br
10
Pros:

A Localização é perfeita.

Cons:

Não tinha café da manhã

2026-07-15 • via Nuitee
D
Diego • solo_traveller • co
4
Pros:

Lo cerca de la playa

Cons:

Las habitaciones muy sucias, no hacían aseo en la habitación. Los baños feos y sucios. Las camas con colchón duros.

2026-07-14 • via Nuitee
C
CAYO • couple • br
9
Pros:

Bem localizado e os funcionários são simpáticos

2026-07-14 • via Nuitee
Y
YENIFFER • family_with_children • co
8
2026-07-14 • via Nuitee
A
analia • solo_traveller • ar
10
Pros:

Desde el primer momento nos sentimos realmente bien recibidos.

La atención de todo el personal fue impecable: los recepcionistas, las personas encargadas de la limpieza… todos fueron increíblemente amables, atentos y predispuestos, haciendo que nuestra estadía fuera aún más especial.

Su calidez, profesionalismo y excelente atención hicieron la diferencia. Es de esas personas que transmiten buena energía y hacen que uno se sienta verdaderamente cuidado.


¡Gracias a todo el equipo por hacer que nuestra estadía fuera tan linda! Sin duda volveremos.

2026-07-14 • via Nuitee
I
Ing.JML • family_with_children • co
9
Pros:

Frente a la playa...

2026-07-14 • via Nuitee