Solace Hotel Santiago

Hotels
8.9 (3746 reviews)
Monseñor Sotero Sanz 115 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.9
Based on 3746 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
D
Daniela • couple • at
8
2026-10-17 • via Nuitee
C
CHRISTIAN • couple • ar
9
2026-10-16 • via Nuitee
S
Stephen • couple • au
10
Highly Recommend this hotel when staying in Santiago
Pros:

Staff were very helpful. Room was comfortable, quiet and lovely view. Breakfast was fabulous with great variety. Enjoyed roof top bar.

Location was fabulous with easy walk to plenty of restaurants and easy access to Metro.

2026-10-15 • via Nuitee
M
matthew • solo_traveller • au
9
Pros:

It is a really well run hotel. The staff and breakfast are excellent. The pool / bar area on the roof is also very good except for one thing the pool was too cold and I like doing laps.
It is a 10 out of ten except for that.

2026-10-15 • via Nuitee
M
Mellyssa Tâmana • couple • br
10
Fantástica.
Pros:

Localização excelente.

2026-10-15 • via Nuitee
F
Fergal • extended_group • gb
9
Excellent hotel in a nice area. A great place to stay.
Pros:

This hotel is well presented and relaxing, exactly like the pictures. The staff were welcoming and helpful and it was nice to have the bar on the roof for an evening drink. There was a good variety at breakfast and it was really well presented. The area around the hotel is very pleasant for walking, seeing the attractions and for restaurants and cafe's. I would definitely recommend for a stay.

2026-10-14 • via Nuitee
J
Josetxu • solo_traveller • es
9
Hotel moderno y con muy buen trato
Pros:

Me permitieron un late check out porque había disponibilidad.
Un buen desayuno.
La ubicación, aunque no es la más céntrica a mí me viene especialmente bien por proximidad a mi centro de trabajo.

Cons:

Todo estuvo bien en realidad. No tengo ningún comentario negativo.

2026-10-14 • via Nuitee
C
Christian • couple • de
8
2026-10-14 • via Nuitee
E
Estelle • couple • fr
8
Idéal pour quelques jours.
Pros:

Emplacement idéal pour visiter et au calme si votre chambre n’est pas au dessus de la climatisation de l’hôtel
Le verre offert 🥂

Cons:

Impossible de payer avec une carte bleue débit ou en Pesos . Sinon 19% de taxe en supplément.
Le règlement se fait en dollars ou carte bleue crédit.

2026-10-13 • via Nuitee
M
Miguel Angel • couple • ar
8
Hermoso Finde !!!
Pros:

El personal …La ubicación

Cons:

Todo perfecto

2026-10-13 • via Nuitee
E
Estelle • couple • fr
8
2026-10-13 • via Nuitee
R
RODOLFO • couple • br
10
We had a wonderful stay and would definitely recommend this place!
Pros:

One of the best places we’ve stayed in a long time! The staff was incredibly helpful and attentive, the shower had excellent water pressure, and we looked forward to having brie at breakfast every morning. The lunch boxes were also generous in size, with plenty of food to keep us satisfied.

Cons:

The food in the lunch boxes was simple rather than fancy, but it was tasty and served its purpose perfectly.

2026-10-12 • via Nuitee
R
Reinaldo • couple • br
9
Pros:

Logística
Limpeza
Alimentação
Atendimento

Cons:

Piscina aberta

2026-10-12 • via Nuitee
H
Hans • couple • us
9
Great place to stay with easy acess to the underground
Pros:

Breakfast was excellent. Easy access to subway and other areas. Safe place to stay! A special thank you to Adolfo for his input and guidance to see the right places in the city, as well as his detailed history of Chile!

2026-10-11 • via Nuitee
N
Natália • solo_traveller • br
10
2026-10-11 • via Nuitee
K
karam omary • solo_traveller • il
10
2026-10-10 • via Nuitee
G
Goran • solo_traveller • zm
10
Pros:

Location, helpful staff, quiet place

Cons:

N/A

2026-10-10 • via Nuitee
B
Bruno • extended_group • be
8
2026-10-10 • via Nuitee
M
Miguel Angel • couple • ar
8
2026-10-09 • via Nuitee
L
Lucas • solo_traveller • br
6
Cons:

O banheiro do quarto estava muito fedido, pedimos para limparem melhor, fizeram uma limpeza superficial e não melhorou. O cheiro ruim se espalhava por todo o quarto, muito desconfortável.

2026-10-09 • via Nuitee