Solace Hotel Santiago

Hotels
8.9 (3631 reviews)
Monseñor Sotero Sanz 115 , Santiago , cl
+56 2 2270 8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Rooftop amenities
Cons:
Musky smell in room
Restaurant order inconsistencies

Categories

Cleanliness
8.4
Mixed sentiments with a mention of a musky smell in the room.
Service
9.2
Friendly and helpful staff were frequently mentioned.
Location
9.2
Great location with easy access to local attractions.
Room Quality
8.7
Rooms were described as comfortable and generally clean.
Amenities
9
Rooftop pool and bar received positive feedback.
Value for Money
8.9
Overall good value for the quality of service and amenities.
Food and Beverage
8.7
Diverse breakfast options and enjoyable rooftop dining experience.
Overall Experience
9.1
Guests had a largely positive experience, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:47

Property Description

Convenient Location and Modern Comforts

Located just a block from Pedro de Valdivia Subway Station, Solace Hotel Santiago in Providencia offers free Wi-Fi and stylish rooms with flat-screen TVs. Some rooms feature city views and cozy seating areas for relaxation.

Relaxation and Recreation

Guests can unwind at the seasonal outdoor pool, hit the fitness center, or soak in city views from the terrace. Indulge in delicious meals at the hotel's restaurant and take advantage of the 24-hour reception. Free parking adds convenience to your stay.

Exploration and Accessibility

With a variety of dining and shopping options nearby, including the Costanera shopping center, guests can easily explore the vibrant surroundings. The hotel also offers shuttle services for seamless airport transfers.

Book your stay at Solace Hotel Santiago for a perfect blend of convenience and luxury.

Important information:

De conformidad con las leyes fiscales del país, todos los ciudadanos chilenos y los extranjeros residentes en el país están obligados a abonar un suplemento del 19% en concepto de IVA. Para quedar exentos del pago de dicho suplemento del 19% en concepto de IVA, los huéspedes deberán abonar el importe de la estancia en USD y presentar una copia de la tarjeta de inmigración y del pasaporte. Los huéspedes que realicen el pago en moneda local no estarán exentos de abonar este suplemento. El pago con tarjeta de debito del extranjero es considerado como moneda local, por lo que se debe abonar el 19% en concepto de IVA. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local e incluirá dicho suplemento en concepto de IVA.

Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y deberá abonarse por separado.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3631 reviews
Cleanliness: 8.4
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 9
Value for Money: 8.9
Food and Beverage: 8.7
Overall Experience: 9.1
P
Patricia • extended_group • be
8
2026-07-25 • via Nuitee
A
Andre luis • family_with_children • br
10
Hospedagem maravilhosa
Pros:

Café da manhã, camas, equipe, enfim, tudo excelente!

Cons:

Não teve nada que não gostei

2026-07-25 • via Nuitee
L
Lourdes • family_with_children • br
10
Recomendado!
Pros:

Gostei de tudo: limpeza, café da manhã, gentileza dos funcionários. Única coisa q as vezes ficava difícil a chegada do Uber (o endereço não era fácil de achar), mas nada q desabone a estadia. Recomendo!

Cons:

Gostei de tudo.

2026-07-24 • via Nuitee
M
Matheus • couple • br
10
I would/will come back!
Pros:

The hotel was very thoughtful, free water, coke and coffee in the bedroom. The receptionists were very polite and helpful. And the infrastructure is very good as well.

Cons:

The AC wasn’t achieving the temperature setpoint as it should.

2026-07-24 • via Nuitee
W
Wilmer • couple • au
10
2026-07-24 • via Nuitee
P
Patricia • couple • br
10
Gostaria de parabenizar, em especial, Scarlet funcionária da recepção por todo acolhimento, carinho e cuidado com todos
Pros:

Quarto sempre arrumado

Cons:

Só um detalhe no banheiro que, as vezes, vinha um cheiro de esgoto

2026-07-23 • via Nuitee
R
Renzo • solo_traveller • pe
7
Bien ubicado pero la comida regular.
Pros:

El cuarto es comodo. La cama bien, y la ducha super buena. La ubicacion es centrica.

Cons:

El desayuno es regular para malo. En la noche pedi una cena, una crema de zapallo y de segundo una entraña con pure. Todo lo deje a la mitad. No recomiendo comer alli.

2026-07-22 • via Nuitee
P
Patrícia • extended_group • br
4
Muito carooo, pelo que oferece. Muito sujo.
Pros:

Atendimento

Cons:

Limpezas, banheiro muito imundos, sebosos. Sofá cama desconfortável. Muito diferentes da propaganda que eles fazem na Booking e em outros meios de anúncios. Não condiz com fotos publicadas. Totalmente IA.

2026-07-21 • via Nuitee
V
Vitor • couple • br
10
Incrível
Pros:

Tudo estava sensacional !

Cons:

Café da manhã mais cedo, perdi, devido ao passeio sair bem cedo

2026-07-20 • via Nuitee
M
Mahmodul • extended_group • au
10
2026-07-19 • via Nuitee
R
Roberta • solo_traveller • br
10
Muito boa
Pros:

Tudo

Cons:

Preço

2026-07-19 • via Nuitee
M
Mahmodul • couple • au
10
2026-07-19 • via Nuitee
P
Patrícia • couple • br
10
Foram dias maravilhosos em Santiago, hotel super bem localizado e super confortável.
Pros:

Super bem localizada, atendimento excelente.

2026-07-18 • via Nuitee
K
Kathya • extended_group • br
9
Estadia agradável em bom hotel com funcionários muito atenciosos!
Pros:

Os funcionários são o diferencial do hotel. Todos extremamente atenciosos, sorridentes e preparados para auxiliar o turista. Estão de parabéns! Queremos deixar nosso agradecimento a todos. Somos o grupo das seis brasileiras.
O hotel tem boas instalações, oferece uma máquina de café e também água aos hóspedes. O café da manhã é correto mas sempre igual. O quarto é amplo, a roupa de cama é nova, de ótima qualidade e de toque macio, deixando nosso descanso ainda melhor.

Cons:

Encontramos três pontos fracos: a iluminação do quarto, que era muito fraca, o barulho ininterrupto de um aparelho localizado ao lado de nossa janela; ficamos no quarto 301. E os pratos do restaurante, bem limitados; pedimos as empanadas, que estavam muito gordurosas da fritura.

2026-07-18 • via Nuitee
S
Shanitha • couple • za
8
Beautiful hotel, good location.
Pros:

Lovely hotel! We were excited to see the snow capped mountains from the roof top. Nice DJ on the roof top restaurant.

Cons:

Nothing to complain about. A blanket in the room would have been nice. It did get a bit cold.

2026-07-17 • via Nuitee
L
Lucas • couple • br
9
Adoramos nossa estadia no hotel
Pros:

Conforto, funcionários muito educados e ótima localização

Cons:

Falta de luz central no quarto

2026-07-17 • via Nuitee
J
Javier • solo_traveller • cl
9
2026-07-17 • via Nuitee
E
Elke • couple • de
9
Absolut empfehlenswertes Hotel in Santiago de Chile.
Pros:

Das freundliche Personal und die gute Lage.
Wir hatten alles, was wir brauchten!

Cons:

Im Bad war es ein bisschen kalt und das Wasser ist sehr langsam warm geworden.

2026-07-16 • via Nuitee
M
Margaret Szyszka • couple • us
9
Wygodny pokoj w dogodnej lokalizacji.
Pros:

Sniadanie bylo przepyszne. Bardzo duzo unikalnych potraw i przemila obsluga.

Cons:

Cena troche za wysoka.

2026-07-16 • via Nuitee
G
Giulia Elena • couple • ar
9
Pros:

La ubicación es muy buena, tiene cerca muchas alternativas de comidas y lugares de interes.
La habitación es muy grande y cómoda.
El restaurant del hotel es muy buena opción si llegas tarde; los precios son igual que los lugares fuera del hotel.

2026-07-16 • via Nuitee