Riviera Resort

Hotels
7.7 (487 reviews)
New Dutch Bar Road, Kallady , Batticaloa , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Small room
Slow service

Categories

Cleanliness
6.7
Bathrooms could be cleaner and issues with room cleanliness were mentioned.
Service
8.7
Staff was friendly and helpful, providing good service.
Location
9.2
Great location with lovely views by the lagoon.
Room Quality
6.2
Room was small and dated with complaints of poor conditions.
Amenities
8.2
Good facilities including a pool and restaurant.
Value for Money
7.7
Good value but some areas fell short.
Food and Beverage
7.2
Food was good, but service was slow with long wait times.
Overall Experience
7.7
Enjoyable stay overall with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:42

Property Description

Luxurious Accommodation
Riviera Resort in Batticaloa offers a comfortable stay with spacious seating areas and modern amenities. The private bathrooms are stocked with complimentary toiletries for your convenience.

Exciting Facilities
Enjoy a relaxing swim in the outdoor pool or indulge in delicious meals at the on-site restaurant. The 24-hour front desk ensures all your needs are met, while the garden and barbecue facilities offer a perfect setting for gatherings.

Convenient Location
Located just a short drive from key transportation hubs, Riviera Resort provides easy access to explore Batticaloa. With activities like cycling, fishing, and hiking available, there's something for everyone to enjoy during their stay.

Book now to experience a memorable stay at Riviera Resort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 487 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 6.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 7.7
S
Simona • solo_traveller • it
8
2026-08-15 • via Nuitee
E
Edgard • family_with_children • fr
8
2026-08-14 • via Nuitee
S
Sumser • couple • de
2
Stark überteuert
Pros:

Freundliches Personal, das sein bestes versucht, einen angenehmen Aufenthalt in einer heruntergekommenen Anlage zu ermöglichen

Cons:

Völlig überteuert,
Viel Plastikmüll und Kuhdung am Strand
Anlage heruntergewirtschaftet
Offensichtlich kein Geld für Reparatur und Wartung

2026-08-12 • via Nuitee
P
Peter • solo_traveller • gb
3
Pros:

Lots of trees and bird life in a great location on the edge of the lagoon.  The pool could be lovely if it were better maintained.

Cons:

Like Batticaloa itself, this place has lots of potential but needs someone to give it a thorough overhaul.

We were disappointed with the quality of the facilities: broken pool tiles, littered grounds, etc. We stayed in the two bedroom house, which needs serious renovation and cleaning. Other residential units seem to be more modern and better maintained.

After disappointing food and service in the on site restaurant, we went elsewhere. Soull Kitchen near the beach was excellent.

2026-08-09 • via Nuitee
W
Willem • couple • nl
8
Pros:

Mooie plek dichtbij de stad. Slechts een paar minuten met de tuktuk.

Daarnaast is er ook een erg fijn restaurant bij het verblijf.

Cons:

De douche was niet schoon

2026-08-08 • via Nuitee
J
JiNe79 • solo_traveller • de
7
Pros:

Die Lage und das Essen ist gut

Cons:

Service ist nicht professionell und sehr lange Wartezeiten auch beim Getränkebestellungen.

2026-08-07 • via Nuitee
M
Michael • family_with_children • at
4
2026-08-05 • via Nuitee
C
Christoph • couple • at
5
Schöne Anlage mit vielen Mängeln
Pros:

Lage direkt an der Lagune mit schönem Pool inmitten von Palmen. Das Personal im Restaurant war nett.

Cons:

Es mag dort andere Zimmer geben, aber unseres war ein umgebauter, alter, verdreckter Frachtcontainer, der einfach nur heruntergekommen, kaputt und abgewohnt war.

2026-08-03 • via Nuitee
E
Elavani • family_with_children • de
7
Pros:

Managerin war bemüht

Cons:

Das Personal arbeitet sehr langsam
Lange Wartezeiten

2026-07-24 • via Nuitee
N
Nagendran • extended_group • au
9
Nice atmosphere
Pros:

Location , Food, staff

2026-07-20 • via Nuitee
N
Natalie • family_with_children • au
6
2026-07-19 • via Nuitee
T
Tom • couple • gb
10
Tranquillity in a beautiful lagoon side setting
Pros:

We had the absolute pleasure of staying in one of the new luxury cabins and it was a real joy! Incredibly comfortable beds, beautifully decorated, very spacious and spotlessly clean - we really loved it and didn’t want to leave!
There are several different standards of accommodation which are quite different from each other, but they are all in the beautiful lagoon setting surrounded by nature.
The pool (though in need of a bit of TLC) was a lovely addition and in a beautiful setting, we really enjoyed having this option and used several times during our stay. Riviera Resort has been one of the highlights of our trip so far!

Cons:

The pool is beautiful but could be even better with a bit of TLC.

2026-07-15 • via Nuitee
B
Bob • family_with_children • au
2
The house we booked was unavailable.
Pros:

Leaving. It was a great relief.

Cons:

The house we booked, with two bedrooms for our family, was not available when we arrived. They had given it to someone else. We stayed one night because it was getting too late to organize an alternative place to stay. There was no reception staff on duty to help, only the new owner whose only concern was how much he might be able to charge us. He didn’t tell the staff working in the morning the price that we had agreed. The lagoon is full of crocodiles.

2026-07-15 • via Nuitee
K
Kathleen • solo_traveller • be
10
Pros:

This hotel in Batticaloa was a very pleasant surprise. The room was perfect for our family of 5: we had a villa for 4 with a sofa bed, and there was ample space. The shower was great and there was a water boiler with tea and coffee in the room. Reception and service were extremely kind and helpful. I can only recommend this place. Wish we could have stayed longer.

2026-07-14 • via Nuitee
B
Bell • solo_traveller • au
6
Pros:

The resort itself is very beautiful. We had delicious meals, although had very long waits but that's ok as we were on holiday. Its good for a short stay. The grounds had beautiful views of the lagoon

Cons:

The room is quite small and the bathrooms weren't not very clean and really need to be renovated. However it was ok for a one night stay.

2026-06-20 • via Nuitee
S
Sandeep • couple • lk
6
Pros:

Great Location by lagoon & garden

Cons:

Primitive food

2026-06-18 • via Nuitee
D
Damian • solo_traveller • es
5
Pros:

La piscina

Cons:

Me tocó la peor y más vieja caseta de madera, y había hormigas y una cucaracha

2026-06-17 • via Nuitee
A
Adam • solo_traveller • au
10
2026-06-05 • via Nuitee
J
Jiří • solo_traveller • cz
8
Pros:

The garden and the swimming pool is really worth it.

2026-06-02 • via Nuitee
J
Jiří • solo_traveller • cz
8
Pros:

The garden and swimming pool is really worth it.

2026-06-02 • via Nuitee