Crown Regency Serviced Suites

Hotels
8.1 (609 reviews)
No 12 Jalan P. Ramlee , Kuala Lumpur , MY
+60 3-2162 3888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Close to attractions
Friendly staff
Cons:
Cleanliness issues
Some amenities need upgrades

Categories

Cleanliness
7.43
Cleanliness to be improved; room smelled musty.
Service
8.9
Friendly staff and good service, but communication issues with the taxi transfer.
Location
8.94
Close proximity to the city centre and major attractions.
Room Quality
7.39
Rooms spacious but older, with some maintenance issues.
Amenities
7.92
Basic amenities available, but some need improvement.
Value for Money
7.88
Good stay considering the price, but some areas could be better.
Food and Beverage
7.93
Food options available nearby, but dining facilities at the hotel were lacking.
Overall Experience
8.4
Overall a decent stay with notable pros and some cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:37

Property Description

Central Location
Situated in the heart of Bukit Bintang, Crown Regency Serviced Suites is within walking distance to iconic landmarks like the Petronas Twin Towers and KLCC Park.

Comfortable Accommodation
Each room boasts a private bathroom, with select rooms featuring a convenient kitchen setup including a fridge.

Relaxing Amenities
Guests can unwind in the indoor pool after a day of exploring the nearby attractions like Pavilion Kuala Lumpur and Berjaya Times Square.

To experience a blend of convenience and comfort in Kuala Lumpur, book your stay at Crown Regency Serviced Suites now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 609 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 8.4
M
Muhammad Syarifuddin • solo_traveller • my
8
2026-09-12 • via Nuitee
N
Nor Salasiahtun Hanija • family_with_children • my
10
2026-09-01 • via Nuitee
S
Suzy.L • solo_traveller • my
10
2026-08-31 • via Nuitee
A
Azlan • solo_traveller • my
10
2026-08-29 • via Nuitee
S
Szylvie • solo_traveller • hu
9
2026-08-28 • via Nuitee
S
Salma • couple • my
10
2026-08-23 • via Nuitee
C
CHECHANG • family_with_children • tw
9
Pros:

Best location.

Cons:

Too many Chinese streetwalkers outside the hotel, very annoying.

2026-08-18 • via Nuitee
I
Imran • solo_traveller • sg
7
2026-08-03 • via Nuitee
J
james • solo_traveller • my
8
2026-07-25 • via Nuitee
K
Kok Yun • solo_traveller • sg
9
Pros:

The room was very spacious, clean n bright with windows 3 sides. Location was good, Hotel was conveniently above a Restuarant and a pub. KLCC was a 500m walk away. Free private car park was easy to access and supported by lifts.

Cons:

A bit dated.

2026-07-19 • via Nuitee
J
JAHIR ALI • solo_traveller • ae
8
2026-07-16 • via Nuitee
思勋 • solo_traveller • my
8
2026-07-13 • via Nuitee
S
semmar • family_with_children • dz
9
2026-07-07 • via Nuitee
R
Rosmaini • couple • my
9
2026-06-29 • via Nuitee
Z
Zurinawati abd kadir • solo_traveller • my
10
Pros:

Nice

2026-06-24 • via Nuitee
M
Menno • solo_traveller • nl
6
Pros:

De ligging was perfect in het centrum bij openbaar vervoer. We gebruikte wel altijd grab taxi dat is zeer aan te raden.
Personeel is ook top en vriendelijk.
2de kamer die wij kregen was wel ruim en schoon.

Cons:

Het zwembad zag er totaal niet uit als op de foto's. De 2de en 3se verdieping waar het zwembad lag worden verbouwd mogelijk daarom. Maar geen licht, tegels kapot, durf niet te zeggen wanneer het voor het laatst was schoongemaakt ivm algen in de hoeken in het water.

Het hotel is ook bezig met een verbouwing van de kamers wed ons aangegeven want de kamer op de 8ste die wij hadden gekregen zat zwarte aanslag/ schimmel in de douche. Kregen gelijk een andere kamer na het vragen.

2026-06-10 • via Nuitee
N
Norshima • couple • my
8
2026-06-09 • via Nuitee
R
Rosmaini • couple • my
9
2026-06-07 • via Nuitee
O
Onur • solo_traveller • de
10
2026-05-28 • via Nuitee
A
Anisah • couple • my
10
2026-05-25 • via Nuitee