Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Luxurious rooms
Cleanliness
Cons:
Overpriced breakfast
Inconsistent shuttle service
Need for hot water in bathrooms

Categories

Cleanliness
7.75
Some complaints about cleanliness in bathrooms; needs improvement.
Service
9.25
Staff were consistently described as helpful and friendly.
Location
9.25
Ideal location near the mosque, highly appreciated by guests.
Room Quality
8.25
Rooms were generally luxurious and clean, with a few minor issues.
Amenities
8.75
Amenities were good, but certain services like shuttle buses were inconsistent.
Value for Money
7.75
Breakfast buffet criticized for being overpriced.
Food and Beverage
8.25
Food was generally described as amzing with some comments on room service.
Overall Experience
8.75
Overall a very positive stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:23

Property Description

Luxurious Accommodations
With a blend of modern Arabic and French elegance, Pullman Zamzam Madina offers 835 air-conditioned rooms and suites with free WiFi and upscale amenities. Some rooms even feature a seating area and sofa bed for added comfort.

Dining Options
Indulge in delectable cuisine at the hotel's 4 unique restaurants, including Acacia serving International dishes all day and Al Mandara offering oriental specialties for lunch or dinner.

Convenient Location
Situated just 150 meters from Bab Al Salam of Al Masjid Al Nabawi, guests can easily access Quba Mosque and Uhud Mountain within 15 minutes. Plus, indoor parking is available on-site for added convenience.

Experience luxury and convenience at Pullman Zamzam Madina. Book your stay now for an unforgettable experience.

Important information:

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for SAR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 16353 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
M
Muhammad • family_with_children • qa
9
2026-07-25 • via Nuitee
D
DANIEL • solo_traveller • sa
10
2026-07-25 • via Nuitee
P
Pervaiz • family_with_children • sa
10
Paranomic view with memorable stay
Pros:

Location, service, breakfast ❤️

Cons:

Prices are slightly high

2026-07-25 • via Nuitee
محمد • extended_group • sa
10
جيد جدا
Pros:

كل شي

Cons:

لا شيء

2026-07-25 • via Nuitee
I
irfan • solo_traveller • bh
8
Pros:

Everything

Cons:

Restaurants

2026-07-25 • via Nuitee
A
Adnan • extended_group • nl
9
2026-07-25 • via Nuitee
F
Fatih • extended_group • tr
10
2026-07-25 • via Nuitee
M
Mona • solo_traveller • de
10
Pros:

the stuff were so helpfull and friendly. clean and near to the mosque .
will definitly repeat yhe experience

Cons:

nothing

2026-07-25 • via Nuitee
Şükrü • couple • tr
6
2026-07-24 • via Nuitee
B
bibi • solo_traveller • gb
10
Pros:

We love 😘 staying in Zamzam Madina hotel this is second time we stayed in Zamzam Madina hotel

2026-07-24 • via Nuitee
M
Mahdi • extended_group • sa
7
2026-07-24 • via Nuitee
A
Aurang Zeb • family_with_children • pk
8
2026-07-23 • via Nuitee
Z
zkhan78678 • solo_traveller • ae
9
Pros:

The location and its proximity to haram

2026-07-23 • via Nuitee
T
Turan • solo_traveller • tr
9
2026-07-23 • via Nuitee
A
Almamy Ali • solo_traveller • ci
10
2026-07-23 • via Nuitee
A
Ahamadou kamite • solo_traveller • ml
8
2026-07-23 • via Nuitee
W
Waqas • couple • us
10
Excellent
Pros:

Best customer service rooom is super clean staf is very professional n friendly break fast is awesome highly recommended Pullman zam zam 5 star

Cons:

Nothing everything superlative

2026-07-23 • via Nuitee
K
Khadija • extended_group • sa
10
2026-07-23 • via Nuitee
A
Abeer • solo_traveller • us
8
2026-07-23 • via Nuitee
N
Naif • couple • qa
10
2026-07-22 • via Nuitee