Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Luxurious rooms
Cleanliness
Cons:
Overpriced breakfast
Inconsistent shuttle service
Need for hot water in bathrooms

Categories

Cleanliness
7.75
Some complaints about cleanliness in bathrooms; needs improvement.
Service
9.25
Staff were consistently described as helpful and friendly.
Location
9.25
Ideal location near the mosque, highly appreciated by guests.
Room Quality
8.25
Rooms were generally luxurious and clean, with a few minor issues.
Amenities
8.75
Amenities were good, but certain services like shuttle buses were inconsistent.
Value for Money
7.75
Breakfast buffet criticized for being overpriced.
Food and Beverage
8.25
Food was generally described as amzing with some comments on room service.
Overall Experience
8.75
Overall a very positive stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:23

Property Description

Luxurious Accommodations
With a blend of modern Arabic and French elegance, Pullman Zamzam Madina offers 835 air-conditioned rooms and suites with free WiFi and upscale amenities. Some rooms even feature a seating area and sofa bed for added comfort.

Dining Options
Indulge in delectable cuisine at the hotel's 4 unique restaurants, including Acacia serving International dishes all day and Al Mandara offering oriental specialties for lunch or dinner.

Convenient Location
Situated just 150 meters from Bab Al Salam of Al Masjid Al Nabawi, guests can easily access Quba Mosque and Uhud Mountain within 15 minutes. Plus, indoor parking is available on-site for added convenience.

Experience luxury and convenience at Pullman Zamzam Madina. Book your stay now for an unforgettable experience.

Important information:

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MED

Location

Guest Reviews

8.5
Based on 16697 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
F
Fatoumata • couple • us
9
my stay was great
Pros:

everything

Cons:

everything was good

2026-08-29 • via Nuitee
A
Arshad • extended_group • sa
10
Overall good experience
Pros:

Very close to Haram, neat and clean, staff was very cooperative

Cons:

Breakfast was not included

2026-08-29 • via Nuitee
A
A. Majid • couple • us
10
Very exceptional and rewarding
Pros:

Very nice, convenient and service-oriented

Cons:

Spacious room and location

2026-08-29 • via Nuitee
A
Awais Tullah • solo_traveller • sa
8
2026-08-29 • via Nuitee
N
Noura • couple • sa
10
اقامة رائعة جداً
Pros:

النظافة والموقع وتعامل الموظفين الراقي جداً خصيصاً الموظفة ضحى الطيب الله يعطيها العافية ماقصرت

Cons:

لا يوجد

2026-08-29 • via Nuitee
A
Aliaa • solo_traveller • de
7
Pros:

The stuff and service

Cons:

The location for women is really far away

2026-08-29 • via Nuitee
S
Sumaiya • solo_traveller • gb
9
Excellent stay
Pros:

The staff were extremely polite and helpful the location of the hotel was excellent only couple of minutes away from the haram

Cons:

The cafe in the main lobby closed early I had guests come and meet me but was unable to offer them drinks as the cafe was closed so had to take them elsewhere

2026-08-29 • via Nuitee
A
Abdul • family_with_children • pk
10
2026-08-29 • via Nuitee
S
Sedat • couple • tr
10
Herşeyi ile mükemmel
Pros:

Mescide yakın ve temiz bir otel

Cons:

Süper

2026-08-28 • via Nuitee
S
Sedat • couple • tr
10
Efsane bir otel
Pros:

Mescidi nebevide yakın olması, yeni ve temiz bir otel olması ve çalışanlarının güleryüzlü olması

Cons:

Herşey çok güzel

2026-08-28 • via Nuitee
M
Mohammed Haris • couple • qa
10
Great
Pros:

Great

2026-08-28 • via Nuitee
A
Adam • solo_traveller • gb
10
Pros:

Amazing service from reception, guest services and entire team including food and breavage managers

Cons:

Nothing to not like

2026-08-28 • via Nuitee
A
Asif • extended_group • ae
9
2026-08-28 • via Nuitee
S
Sedat • couple • tr
10
Harikulade
Pros:

Yakınlık, temizlik ve güleryüz

Cons:

Mükemmel

2026-08-28 • via Nuitee
I
ILHOM • solo_traveller • uz
10
2026-08-28 • via Nuitee
S
Sedat • couple • tr
10
İlk tercihim olacak
Pros:

Yakın temiz ve güleryüzlü personel

Cons:

Herşeyi güzel

2026-08-28 • via Nuitee
S
salim • family_with_children • us
5
2026-08-28 • via Nuitee
O
Ozan • solo_traveller • ae
9
2026-08-28 • via Nuitee
M
Masira • solo_traveller • gb
9
2026-08-27 • via Nuitee
A
ahmed • family_with_children • sa
10
مدير الاستقبال عدنان بخش ممتاز
Pros:

شكرا لمدير الاستقبال عدنان بخش وصلت وتعاون معي بشكل كبير واعطاني غرفة افضل من اللى حجزتها تقديرا للوضع وشكرا لموظف الاستقبال صالح سعود علي حسن تعامله

Cons:

لاشيء

2026-08-27 • via Nuitee