Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Luxurious rooms
Cleanliness
Cons:
Overpriced breakfast
Inconsistent shuttle service
Need for hot water in bathrooms

Categories

Cleanliness
7.75
Some complaints about cleanliness in bathrooms; needs improvement.
Service
9.25
Staff were consistently described as helpful and friendly.
Location
9.25
Ideal location near the mosque, highly appreciated by guests.
Room Quality
8.25
Rooms were generally luxurious and clean, with a few minor issues.
Amenities
8.75
Amenities were good, but certain services like shuttle buses were inconsistent.
Value for Money
7.75
Breakfast buffet criticized for being overpriced.
Food and Beverage
8.25
Food was generally described as amzing with some comments on room service.
Overall Experience
8.75
Overall a very positive stay, with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:23

Property Description

Luxurious Accommodations
With a blend of modern Arabic and French elegance, Pullman Zamzam Madina offers 835 air-conditioned rooms and suites with free WiFi and upscale amenities. Some rooms even feature a seating area and sofa bed for added comfort.

Dining Options
Indulge in delectable cuisine at the hotel's 4 unique restaurants, including Acacia serving International dishes all day and Al Mandara offering oriental specialties for lunch or dinner.

Convenient Location
Situated just 150 meters from Bab Al Salam of Al Masjid Al Nabawi, guests can easily access Quba Mosque and Uhud Mountain within 15 minutes. Plus, indoor parking is available on-site for added convenience.

Experience luxury and convenience at Pullman Zamzam Madina. Book your stay now for an unforgettable experience.

Important information:

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. \
- For adding extra meal Iftar meal supplement will be 250 SAR per meal per person
- Suhoor meal supplement will be 180 SAR per meal per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MED

Location

Guest Reviews

8.5
Based on 16697 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
N
Nassar • extended_group • gb
10
Travelled as group of 8 all enjoyed our stay
Pros:

Varied loads of choice 10/10

Cons:

Perfect

2026-10-14 • via Nuitee
H
Hussein • family_with_children • eg
10
2026-10-14 • via Nuitee
S
Sharifah Hanizah • couple • my
8
Comfortable
Pros:

It is near to Masjid Nabawi and some shopping

Cons:

There are not many places to eat

2026-10-14 • via Nuitee
M
Mohamud • couple • so
10
2026-10-14 • via Nuitee
S
Saeed • family_with_children • ae
9
كانت اقامه ممتازه استمتعت أنا وأسرتي
Pros:

نعم الإفطار ممتاز متنوع يرضى كافه الأذواق أعجبني كونر الأطفال كثير اول ارى مثل هاذا الترتيب الخاص للأطفال شكرا جزيلا

2026-10-13 • via Nuitee
M
Mahir • couple • az
10
2026-10-13 • via Nuitee
M
Mohamed • family_with_children • us
9
Pros:

Clean and excellent breakfast and dinner.

Cons:

Distance to haram for ladies little far from hotel

2026-10-13 • via Nuitee
F
Fahimullah • family_with_children • gb
10
2026-10-13 • via Nuitee
A
Ali • extended_group • sa
10
2026-10-13 • via Nuitee
M
MHM • solo_traveller • sa
9
Pros:

قربه من المسجد النبوي من جهة باب السلام.

Cons:

يحتاج الى تجديد أغطية الأسرة.
زحام شديد امام مدخل الفندق.

2026-10-13 • via Nuitee
V
Vildan • couple • tr
9
2026-10-13 • via Nuitee
M
Mohamed • couple • cn
9
2026-10-13 • via Nuitee
A
Abdul-hakeem • family_with_children • ng
8
2026-10-13 • via Nuitee
H
Haitham • family_with_children • us
10
2026-10-12 • via Nuitee
A
ABEERA • couple • ae
2
2026-10-12 • via Nuitee
A
Amin • solo_traveller • fr
9
Suffisant
Pros:

L’emplacement
La taille de la chambre
Le personnel ainsi que son service

2026-10-12 • via Nuitee
الرحال • solo_traveller • sa
10
رحلة موفقه
Pros:

تجربة مميزة+ فخامة الجناح ونظافته+ باحة الاستقبال واسعه مع تصميم موقع الكوفي والجلسات اذا دخلت الفندق ماتحب تطلع خارجه لجمال المكان هكذا الفنادق ولّا بلى تدفع القيمة وانت مرتاح لأنه يستاهل وطاولة الاستقبال بالجناح فخمه عليها القهوة والفواكه والحلويات زبدة الكلام جرب وحكم ولا أنسى الشكر للموظف المحترم/ عباس. على كل ماقدمه من حسن تعامل وكذلك قرب الفندق من المسجد النبوي

Cons:

لا يوجد

2026-10-12 • via Nuitee
K
Khalid • couple • sa
1
Pros:

الموقع

Cons:

النظافة بشكل عام
الفطور غير متنوع
الأدوات والمكان والطاولات غير نظيفة

2026-10-12 • via Nuitee
S
Sajeel Sehgal • extended_group • pk
6
2026-10-12 • via Nuitee
A
akkaş • extended_group • tr
9
2026-10-11 • via Nuitee