Hôtel Sept-Îles

Hotels
7.4 (894 reviews)
451, avenue Arnaud , Sept-Îles , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice views
Good restaurant
Cons:
Cleanliness issues
Outdated rooms
Noise from other guests

Categories

Cleanliness
5.4
Reviews indicated significant cleanliness issues with rooms being dirty and not properly maintained.
Service
8.4
Staff is often mentioned as friendly, though there are mentions of slow service in some areas.
Location
8.9
Many guests appreciate the great location and views.
Room Quality
6.4
Negative comments regarding outdated rooms and issues with amenities.
Amenities
7.4
Included amenities such as a restaurant are noted positively, although some issues were reported.
Value for Money
6.9
Moderate sentiment; while prices are standard, value perception is affected by room condition.
Food and Beverage
8.4
Restaurant is mentioned positively with good service and quality food.
Overall Experience
7.4
Generally mixed experience with commendations for location and service offset by cleanliness and quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:15

Property Description

Luxurious Amenities
Hôtel Sept-Îles offers a fitness centre and a private beach area for guests to unwind and stay active. The rooms are equipped with modern comforts including a flat-screen TV, coffee machine, and a balcony with stunning sea views.

Convenient Facilities
Guests can enjoy free WiFi throughout the property and benefit from the 24-hour front desk service. Additionally, each room features a sofa and a refrigerator for added convenience during your stay.

Scenic Location
Located in Sept-Îles, this hotel provides a picturesque setting with views of the sea and marina from the balcony in every room. Free private parking is also available on site for a hassle-free experience.

Book your stay at Hôtel Sept-Îles now for a perfect blend of relaxation and luxury!

Important information:

Please note, children 11 years or younger stay free when using existing beds.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YZV

Location

Guest Reviews

7.4
Based on 894 reviews
Cleanliness: 5.4
Service: 8.4
Location: 8.9
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 8.4
Overall Experience: 7.4
K
Karen • family_with_children • ca
1
Degueulasse
Pros:

Non ils ne remboursent pas

Cons:

Ils rembouse pas

2026-09-16 • via Nuitee
P
Patrick • solo_traveller • ca
4
Décevant
Pros:

Le restaurant est très bien. La vue sur le Fleuve est magnifique

Cons:

La chambre qui m'a été assignée n'a pas été rénovée contrairement aux photos du site web. Le matelas était très inconfortable, les meubles étaient vieux, la salle de bain date minimalement des années 1980. Les couloirs étaient sombres et lugubres.

2026-09-16 • via Nuitee
H
Hélène • couple • ca
8
Court séjour mais pour la vue nous y retournerions
Pros:

La vue sur le port, le confort du lit et la proximité de la promenade .

Cons:

Le balcon qui communique avec toute l’étage. Nous étions entre des familles qui se criaient d’un bout à l’autre du balcon. Les enfants courraient d’une place à l’autre en nous pilant sur les pieds . C’était stressant et bruyant. Nous avons dus limiter notre temps sur le balcon et même fermer les rideaux pour un peu de calme.

2026-09-15 • via Nuitee
J
Jacqueline • solo_traveller • ca
8
Pros:

Propreté du lieu et très belle vue sur la mer.

Cons:

Les matelas étaient trop mou. Et la restauration vraiment très dispendieux $45.00 pour un déjeuner 1 oeuf bacon ,petite patate chacun on était deux .

2026-09-15 • via Nuitee
L
Lambert • solo_traveller • ca
5
Pros:

Emplacement

Cons:

Senteur de tabac

2026-09-14 • via Nuitee
G
Gravel • solo_traveller • ca
8
2026-09-14 • via Nuitee
J
Jean • solo_traveller • ca
8
Pros:

Emplacement

Cons:

Serait dû pour rafraîchir la peinture et changer la table de chevet

2026-09-14 • via Nuitee
L
Luca • solo_traveller • ca
7
Correct
2026-09-14 • via Nuitee
S
Sylvie • couple • ca
7
Pleasant
Pros:

Excellent service

Cons:

Noise

2026-09-11 • via Nuitee
A
Anastasia • family_with_children • it
1
Esperienza di INCUBO.
Pros:

NULLA.

Cons:

Titolo: Struttura in condizioni inaccettabili – esperienza da non ripetere

Uno dei peggiori soggiorni mai vissuti. La camera era sporchissima fin dal nostro arrivo: superfici e materassi erano visibilmente sporchi e le condizioni igieniche assolutamente inaccettabili per un hotel. L’aria condizionata non funzionava e, in quattro giorni, la camera è stata pulita una sola volta, soltanto dopo una nostra richiesta. La cameriera ci ha spiegato che non c’era personale sufficiente.

Dopo il soggiorno, diversi componenti della nostra famiglia si sono ritrovati coperti di punture, documentate fotograficamente, che fanno sospettare la presenza di cimici dei letti o di altri parassiti.

Impossibile riposare: urla, musica ad alto volume e porte sbattute, con persone apparentemente alterate che sostavano anche sulle sedie immediatamente davanti alla nostra camera. Viaggiavamo con due bambini piccoli e non ci siamo mai sentiti tranquilli né tutelati.

Anche il posto auto incluso nella prenotazione veniva occupato da veicoli di persone estranee alla struttura, senza che ci fosse offerta alcuna soluzione. Al check-in abbiamo atteso circa venti minuti senza spiegazioni e non abbiamo ricevuto alcuna informazione sui servizi o sul funzionamento dell’hotel.

Prima di partire abbiamo chiesto di parlare con il responsabile, ma ci è stato detto che era assente e che ci avrebbe contattati il lunedì successivo. Non ci ha mai chiamati né scritto.

Prenoto abitualmente tramite Booking.com ed è la prima volta che mi trovo in una situazione tanto grave. Camera sporca, servizi carenti, totale mancanza di tranquillità e nessuna assistenza da parte della direzione. Esperienza inaccettabile: non consiglierei questa struttura a nessuno, soprattutto alle famiglie con bambini.

2026-09-11 • via Nuitee
P
Pien-Hugo • couple • ca
7
2026-09-06 • via Nuitee
Y
Yves • solo_traveller • ca
8
2026-09-05 • via Nuitee
F
Fortin • solo_traveller • ca
10
2026-09-05 • via Nuitee
J
Jennifer • couple • ca
3
Glad it was brief as this was not a place I would want to stay any longer.
Pros:

It was a good location with a nice restaurant attached. The room was clean and the bathroom looked newly renovated.

Cons:

Some of the clientele were smoking pot directly below our window so we could not leave it open. There was no air conditioning. The balconies were connected and that didn’t seem secure given some of the clientele we came across. Also, the bathtub could not drain and eventually the toilet would not flush.

2026-09-05 • via Nuitee
C
Cynthia • solo_traveller • ca
7
2026-09-03 • via Nuitee
M
Marie-Eve • family_with_children • ca
8
2026-08-31 • via Nuitee
A
Alain • solo_traveller • ca
4
Ne retournerai plus dans cette hôtel à ce prix exagéré
Pros:

La vue

Cons:

Pas air clim, odeurs de cigarettes et autres Partout, mobilier défraîchi etc etc

2026-08-29 • via Nuitee
D
Dominique • couple • ca
5
2026-08-28 • via Nuitee
I
Isabelle • solo_traveller • ca
3
Cons:

Nous avons fait une réservation pour 19:30 au restaurant de l'établissement et rendu a l'heure de la réservation nous n'avions pas de place pour souper alors nous avons du aller souper ailleurs.

2026-08-28 • via Nuitee
S
Sonia • couple • ca
8
Place de choix où dormir à Sept- Îles!!!!⛴️
Pros:

L’accès à l’eau, la vue, la promenade pour marcher et le stationnement! Chacune des chambres a son balcon!

Cons:

La lenteur du service au restaurant le soir!

2026-08-28 • via Nuitee