Best Western Premier Hotel Villa Stokkum

Hotels
•
Best Western Premier
8.6 (195 reviews)
Steinheimer Vorstadt 70 , Hanau am Main , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Quality breakfast
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.83
Multiple mentions of bed bugs and odor in rooms indicated cleanliness issues.
Service
9.1
Most reviews praised the helpfulness of the staff, though some noted lackluster service in the bar.
Location
9.34
Consistently praised for excellent location near attractions.
Room Quality
8.29
Generally positive impressions of the rooms, though some found them small or uncomfortable.
Amenities
8.32
Basic amenities met expectations, additional amenities like the coffee machine were appreciated.
Value for Money
8.28
Perceived value was acceptable, despite some complaints about bar prices.
Food and Beverage
8.83
Breakfast received good reviews, but some restaurant issues were noted.
Overall Experience
8.8
Guests expressed a willingness to return, indicating a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:06

Property Description

Modern Amenities and Free Wi-Fi
The Best Western Premier Hotel Villa Stokkum offers spacious rooms with modern amenities, including free Wi-Fi internet access.

Delicious Dining Options
Diners can enjoy a range of delicious meal options and refreshing beverages in the Atrium Restaurant.

Convenient Location and Nearby Attractions
Located in a peaceful district of Hanau, just 25 km east of Frankfurt, guests can explore the birthplace of the famous Brothers Grimm and Philippsruhe Castle. With excellent transport connections, many of Frankfurt's popular destinations are within easy reach.

Book your stay at the Best Western Premier Hotel Villa Stokkum for a delightful blend of comfort and convenience.

Important information:

Please note that 8 fast charger for all electric cars with CCS- Plug are available at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 195 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
K
Kathrin • solo_traveller • at
9
2026-06-04 • via Nuitee
A
Andreas • couple • de
4
Enttäuschend
Pros:

Frühstück war ganz okay. Die Dame, welche die Eierspeisen zubereitete, war sehr nett und kompetent. Parkplatz direkt am Hoteleingang war gut.

Cons:

Klimaanlage im Zimmer ging nicht. Es war unerträglich warm. Die Sonne knallte direkt aufs Fenster. Man sagte uns, dass die A/C-Anlage für alle Zimmer defekt sei. Trotzdem wurde beim Check-in (oder vor Anreise) nicht darauf hingewiesen. Angeblich kein kühleres Zimmer verfügbar. Man bot uns einen Ventilator und den Inhalt der Minibar umsonst an (= 1 kl. Flasche Wasser nebst Wein und Bier etc., wir tranken nur das Wasser). Am nächsten Morgen ging der Aufzug zur Rezeption nicht. Obwohl geplante Wartung, wieder kein Hinweis am Vorabend. So liefen wir erst völlig unnötig ins Nebengebäude, um dann wieder zurück zu müssen, um den anderen Aufzug zu nehmen. Kommunikation ist nicht die Stärke des Personals an der Rezeption. Und mit berechtigten Gästebeschwerden geht man anders um.

2026-05-30 • via Nuitee
M
Mark • couple • ph
3
Every night gets worse after the other. Glad that it was only two nights. Would have changed hotels if it were not for a
Pros:

The staff are friendly

Cons:

First, the airconditioning unit is not working especially on a heatwave.
Second, lack of preparedness to make the guests stay comfortable by at least airing out the room before check-in or already providing an electric fan.
Third, absence of communication with guests to give an option to change hotels.
Fourth, basic upkeep like maintenance of drainage in tree he shower or in the sink.

2026-05-30 • via Nuitee
E
Ellen • solo_traveller • de
8
Pros:

Die ruhige Lage meines Zimmers zum Innenhof.

Cons:

Keine direkte Anbindung an den Fern/Bahnverkehr.

2026-05-24 • via Nuitee
S
Selma • family_with_children • nl
6
Het beste ervan gemaakt ondanks……….
Pros:

Niets specifieks

Cons:

Complimentary water ontbrak Vooral als je laat incheckt. Nooit water op de kamer dus! Met 2 kinderen alles zelf met de lift en gangen naar boven gebracht. Kamer buiten het hoofdgebouw We moesten door een open buitenluchtgedeelte naar de kamer😥Had het beter verwacht, aangezien dit 1 van de beste hotels is in Hanau. Prijs niet waard. Plaza Hanau was veel beter, dus Best Western niet voor herhaling vatbaar🥲

2026-05-23 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-05-19 • via Nuitee
M
Marcel • extended_group • de
9
2026-05-19 • via Nuitee
S
Sascha • couple • de
8
Pros:

Das Zimmer war sehr groß und sauber. Die Ausstattung war modern und gemütlich. Das Personal konnte all unsere Wünsche erfüllen.

Cons:

Die Informationen zum frühestmöglichen Check-In waren etwas verwirrend, konnten aber geklärt werden.

2026-05-18 • via Nuitee
H
Helmut • extended_group • de
8
Gerne wieder !
Pros:

Sehr gut

2026-05-17 • via Nuitee
R
Rudi • extended_group • nl
5
For 1 night okay but can't recommend it
Pros:

Tesla chargers @ the parking

Cons:

Rooms were very outdated en very warm.

2026-05-13 • via Nuitee
U
UKSAAR • solo_traveller • de
8
2026-05-10 • via Nuitee
M
Markus • couple • de
10
2026-05-09 • via Nuitee
V
Verena • solo_traveller • ch
7
2026-05-07 • via Nuitee
J
Jürgen • couple • de
8
Cons:

Teppichboden im Zimmer ist nicht up to date.

2026-05-05 • via Nuitee
R
Rob • solo_traveller • nl
7
Cons:

Ontbijt a €22 veel te duur!!!

2026-04-28 • via Nuitee
B
Betz_HE • extended_group • de
8
2026-04-17 • via Nuitee
A
Andreas • solo_traveller • de
6
2026-04-12 • via Nuitee
H
Henrike • solo_traveller • de
8
2026-04-12 • via Nuitee
R
Rudolf • solo_traveller • de
10
Pros:

Frühstück war prima , sehr zu empfehlen ,alles was das Herz begehrt

2026-04-01 • via Nuitee
U
Udo • couple • de
8
2026-03-31 • via Nuitee