Holiday Inn Express Hyderabad Hitec City by IHG

Hotels
•
Holiday Inn Express
5.9 (59 reviews)
Survey No. 35 Phoenix Avance, Business Park, HITEC City, Hyderabad, Telangana, 500081 , Hyderabad , IN

Facilities

Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Free self parking
24-hour fitness facilities
Free buffet breakfast
See all facilities

Review Highlights

Pros:
Included breakfast
Laundry facilities (machines, detergent, dryers)
Friendly and accommodating staff
Convenient location for Hitec City / Gachibowli
Perceived good value for money by several guests
Cons:
Very small/cramped rooms
Unclean rooms and bathrooms (dirty linens, stains, cockroaches)
Poor food quality and dining hygiene
Power outages / no reliable backup and spotty internet
Limited amenities (no on-site bar, substandard room finish)

Categories

Cleanliness
3.5
Multiple guests reported unclean rooms and bathrooms (dirty sheets, stained curtains, toilet and dining-room hygiene issues, cockroaches), indicating poor cleanliness standards.
Service
7.4
Several reviewers praised polite, helpful and accommodating staff (relocated guest on request, good hospitality), though a few noted nonchalant front-desk behavior and slow check-in during an outage.
Location
7.2
Location is convenient for Hitec City / Gachibowli for business travelers, though proximity to shopping is limited.
Room Quality
3.8
Consistently reported very small, cramped rooms with substandard finish, occasional damaged/dirty bathroom doors and minimal space/amenities in-room.
Amenities
7
Positives include included breakfast and laundry facilities (machines, detergent, dryers); negatives include lack of an on-site bar, unreliable power backup and spotty internet.
Value for Money
7.2
Several guests called it good value for the price and appreciated included services, though a few felt the quality did not justify the charge.
Food and Beverage
3.7
Multiple complaints about poor dining quality (frozen food served, below-par meals) and hygiene concerns in the dining area.
Overall Experience
7.4
Mixed experience: many positives around helpful staff, included amenities and location for business travel, but recurring issues with room size, cleanliness, food and occasional power/internet problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Exceptional Amenities

  • 24-hour fitness center
  • Complimentary wireless internet access
  • Banquet hall

Delicious Dining Options

  • Express Cafe restaurant on-site
  • 24-hour room service
  • Complimentary buffet breakfast

Convenient Business Facilities

  • Business center
  • Express check-out
  • Meeting room and conference space available

Book a stay at Holiday Inn Express Hyderabad Hitec City, an IHG Hotel, and enjoy a blend of comfort and convenience during your visit to Hyderabad!

Important information:

  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RGI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

5.9
Based on 59 reviews
Cleanliness: 3.5
Service: 7.4
Location: 7.2
Room Quality: 3.8
Amenities: 7
Value for Money: 7.2
Food and Beverage: 3.7
Overall Experience: 7.4
N
Nikhil
4
Pros:

Very small rooms, no space to even get down of the bed

2025-09-10 • via Nuitee
G
Gil Adrian
8
Pros:

Great value for the price! Breakfast is included, as are laundry machines, detergent and dryers. I asked to relocate to another room due to some construction happening nearby, and the staff accommodated my request. Thank you for the nice stay.

2025-09-05 • via Nuitee
C
Chitra • friends
8
Pros:

Tge breakfast options are too good..only thing that needs an attention is cleanliness of toilets..

2025-08-20 • via Nuitee
A
AZIM
2
Pros:

Bad

2025-08-13 • via Nuitee
E
EDWIN
6
Pros:

The rooms are very small. Its perfect for one person, but for 2 its a little congested.

2025-08-02 • via Nuitee
S
Senthilkumar
10
Pros:

A newly opened hotel offering exceptionally clean and well-maintained rooms. The only drawbacks are the absence of an on-site bar and limited proximity to shopping areas.

2025-07-31 • via Nuitee
D
Dharm
4
Pros:

Poor food and space, cockroaches in dining room ( maybe eco friendly with all insects)
Rooms are very small with minimal amenities

2025-07-12 • via Nuitee
M
manivannan
10
Pros:

Value for money

2025-07-05 • via Nuitee
C
Chandrajit
6
Very compact room
Pros:

Everything was good about the hotel except for the size of the room. It’s was too small for comfort.

2025-05-26 • via Nuitee
S
Sriram
2
Pros:

I ended up not staying here because they were unable to check me in at 12:30am having waited over 30 mins because of a power outage. They don’t have a working backup power. Their rooms are cramped up. I noticed at least 10 guests complain about spotty internet and frequent power outages.
The front desk seemed non chalant. I’m not going to go back to stay here again.

2025-05-16 • via Nuitee
S
sreenivasa rao • family
8
Pros:

Room are not comfortable, small space.

2025-05-05 • via Nuitee
D
Divyaraj
4
Pros:

Dining experience was bad and so is in room
service. Was served frozen food -Naan and curry. Rooms are too small in all standards.

2025-04-27 • via Nuitee
V
Vidya • family
10
Pros:

Amazing hospitality

2025-01-02 • via Nuitee
H
Hari Nischal
2
Pros:

The property was unclean and the rooms were not advertised as expected

2024-12-07 • via Nuitee
J
Jujaar • family
2
Pros:

Rooms is very dirty bed sheet not clean maid just put top cover. I had pictures. Room condition very bad . Only one towel. I ask two time then they bring another towel toothbrush and other things. Toilet dirty rooms looks they doesn’t complete clean . Window curtains some spits on it very dirty . I have my money back. I’m Holliday inn platinum plus membership no give me points . In dinning waiter bring vegetarian sandwich only two slice of tomato that’s call vegetarian sandwich it’s all BS . I need my money back . Or I called to hollyinn head office and show all pictures.

2024-11-18 • via Nuitee
D
Dilip
8
Pros:

Convenient for our visit to Gachibowli area

2024-11-11 • via Nuitee
P
praywin • partner
10
Pros:

Everything is good but room size is very small and no ventilation staying more than 6hours you will get suffocated there

2024-11-08 • via Nuitee
V
Vishnu
6
Pros:

I liked the staff, very polite and helpful.

2024-10-22 • via Nuitee
V
Verified traveler
6
Pros:

Hotel bathroom were leaking. Just the basic hotel

2024-06-27 • via Nuitee
C
Chintan
4
Would not recommend.
Pros:

The rooms are not fit for 2 individuals to share. Maybe ok for a couple but definitely not suitable otherwise for 2people to share. Rooms very small. No place to keep 2 small bags either. If staying for 1 night you may consider but not otherwise. Food was below par.

2024-06-01 • via Nuitee