Hotel San Juan

Hotels
5.7 (146 reviews)
5 de febrero 196 colonia san carlos , Guadalajara , mx

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Children allowed

Facilities

Family rooms
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Outdoor furniture
CCTV outside property
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Bad room condition
Limited amenities

Categories

Cleanliness
2.85
Multiple reviews mentioned poor cleanliness with cockroaches and dirty rooms.
Service
8.81
Most reviews praised the friendly and helpful staff.
Location
8.35
The location was generally described as good.
Room Quality
3.31
Rooms reported to be in bad condition with issues like water leaks, smell, and overall degradation.
Amenities
4.34
Limited amenities were reported, including issues with the lack of Wi-Fi and TV service.
Value for Money
7.3
Some guests felt it was cheap but not worth it due to poor conditions.
Food and Beverage
5.35
No reviews specifically mentioned food and beverage quality.
Overall Experience
5.32
General sentiment was more negative overall due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Convenient Location
Hotel San Juan, located in Guadalajara, offers a prime location just 10 minutes away from the city centre. Explore the vibrant surroundings with ease.

Modern Amenities
Enjoy the convenience of free WiFi available throughout the entire property. Relax in rooms equipped with a TV and a private bathroom for your comfort.

Exceptional Service
Experience hospitality at its best with a 24-hour front desk ready to assist you during your stay. Feel welcomed and taken care of at Hotel San Juan.

Book your stay at Hotel San Juan now to enjoy a comfortable and convenient experience in Guadalajara.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.7
Based on 146 reviews
Cleanliness: 2.85
Service: 8.81
Location: 8.35
Room Quality: 3.31
Amenities: 4.34
Value for Money: 7.3
Food and Beverage: 5.35
Overall Experience: 5.32
O
Ofelia Yajaira • family_with_children • mx
1
2026-06-06 • via Nuitee
N
Nava1984 • solo_traveller • us
1
Pros:

NADA...

Cons:

La taza de baño no tenia la palomita para bajar el baño el techo tenia mucha humedad.

2026-06-05 • via Nuitee
R
Ruiz Sandoval • solo_traveller • mx
1
Pésimo no lo recomiendo
Pros:

No me gustó nada

Cons:

Me sali, porque había una pareja peleando en el pasillo y eso fue súper incómodo

2026-05-29 • via Nuitee
Y
Yoatzin • family_with_children • mx
1
2026-05-27 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
2026-05-23 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
2026-05-22 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
2026-05-21 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
2026-05-21 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
2026-05-21 • via Nuitee
G
García Uribe • solo_traveller • mx
10
Pros:

Tranquilo

Cons:

Nada

2026-05-21 • via Nuitee
A
Avila Gonzalez • solo_traveller • mx
10
Exelente días
2026-05-19 • via Nuitee
B
Black • solo_traveller • us
5
I was glad to get a bed and bathroom
Pros:

Convenient location

Cons:

Moldy ceiling and walls

2026-05-19 • via Nuitee
J
Jose Miguel • extended_group • cr
5
mal trato
Pros:

la ubicación

Cons:

la señora de recepción

2026-05-19 • via Nuitee
F
Fabian • solo_traveller • mx
1
Cons:

La Sra. Mayor de esas que está ahí atiende de una pésima manera, pareciera que vas a pedir limosna o regalado

2026-05-17 • via Nuitee
L
Luis • solo_traveller • mx
4
2026-05-15 • via Nuitee
R
Roberto • solo_traveller • mx
1
Hotel y servicio un asco!!¡
Pros:

Nada un servicio pesimo....

Cons:

Salimos a desayunar regresamos faltando 20 min para entregar la habitacion mi pareja necesitaba entrar al baño y cuando regresamos ya habian recogido todas nuestras cosas la habitacion estaba sucia las sabanas un asco el ventilador no tenia aspas y para el colmo cuando le dije a la señora del turno de la mañana me dijo " diga le a los de booking a mi no me importa"

2026-05-14 • via Nuitee
R
Roberto • solo_traveller • mx
1
Asco de serviciio
Pros:

Nada .

Cons:

La señora del turno d dia completamente una grisera y inrespetuosa dijo digales a los de booking no me importa

2026-05-14 • via Nuitee
K
Katia • solo_traveller • mx
1
Cons:

Tenia muchas cucarachas

2026-05-12 • via Nuitee
D
Diana Laura • couple • us
1
Pros:

Estaba llena de cucarachas, la taza del baño no funcionaba se salía el agua sucia, las sábanas mal lavadas, olía horrendo, el agua salí con óxido literal color café, entiendo que es de bajo costó, pero creo que la limpieza es indispensable

2026-05-05 • via Nuitee
B
Baloochi • family_with_children • mx
1
Not worth it
Cons:

It's full of cockroaches, stinky, and the pictures are not true the hotel is older and dirtier
There was no room service, or cleaning services, no towels, no shampoo and soap

2026-05-04 • via Nuitee