Villa Santa

Hotels
8.5 (903 reviews)
calle los orfebres 379 , Chiclayo , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location for travelers
Cons:
Issues with room cleanliness
Delayed service for parking
Inconsistent amenities

Categories

Cleanliness
7.75
Multiple comments indicated issues with cleanliness, specifically a room smelling of sewage.
Service
9.25
General positive remarks about the staff being kind and responsive, despite isolated negative experiences.
Location
9.25
Proximity to restaurants and main plaza mentioned positively.
Room Quality
7.25
Several comments indicated discomfort due to old infrastructure and poor maintenance.
Amenities
8.75
Well-maintained amenities were appreciated, though some guest complaints reduced the rating.
Value for Money
8.25
A mix of sentiments; some guests felt they didn't get the value advertised.
Food and Beverage
8.75
Not directly addressed in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.75
Mixed experiences but overall a reasonable stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:12

Property Description

Modern Accommodations
Villa Santa, just a 5-minute drive from the airport in Chiclayo, offers modern accommodations with free WiFi and daily breakfast. Each room features a desk, private bathroom, and a flat-screen TV with cable channels.

Convenient Amenities
Guests at Villa Santa can enjoy a 24-hour front desk and daily maid service for a hassle-free stay. The property is conveniently located near the bus station and main square, making it easy to explore the city.

Shuttle Services Available
For added convenience, shuttle services can be arranged for an extra fee, ensuring seamless transportation during your stay at Villa Santa.

Book your stay now at Villa Santa for a comfortable and convenient experience in Chiclayo!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 903 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
J
Julisa solo_traveller pe
7
Pros:

Esta bien para pasar unos días de visita en Chiclayo.

Cons:

El ruido cuando salen los carros en la mañana de la cochera.

2026-06-16 via Nuitee
E
Efrain couple pe
10
2026-06-15 via Nuitee
Y
Yngrid María couple pe
5
Cons:

HABITACIONES PEQUEÑAS, SUPUESTAMENTE PARA DOS ADULTOS Y SOLO TENIA UNA SILLA. TAMBIEN COLOCARON SOLO UN JABON PEQUEÑO, SABIENDO QUE ERAMOS DOS ADULTOS.

2026-06-15 via Nuitee
R
Rincón Barrera couple pe
1
Internet pésimo y no tiene lugar de trabajo.
Pros:

En las imágenes se muestra todo bonito, pero cuando se llega al lugar la realidad es otra. Algo que rescato es que me dejaron quedarme en el restaurante que tienen para llevar mis reuniones de trabajo, pero el internet igual era pésimo.

Cons:

Deberían informar que no cuentan con un internet bueno. Estuve intentando llevar mis reuniones, pero me sacaba del zoom a cada momento porque se iba el internet, llamaba a la señorita de recepción y me decía qué raro, el internet está bien. La conexión a 4 piso no es buena, tampoco había enchufes donde supuestamente había una mesa de trabajo para la laptop. Cómo es que ponen una zona de trabajo sin enchufes? Encima el techo era tipo calamina, hacía dms calor en las mañanas, tuvimos que estar con el ventilador. Pésimo el lugar. Pensaba quedarme 2 noches y solo me quedé 1 porque no aguanté.

2026-06-15 via Nuitee
C
Campos Alva solo_traveller pe
10
2026-06-14 via Nuitee
C
Campos Alva solo_traveller pe
10
2026-06-14 via Nuitee
C
Campos Alva solo_traveller pe
10
2026-06-14 via Nuitee
V
Veronica family_with_children pe
8
Muy buena relación calidad/precio
Pros:

Resaltó la limpieza y comodidad de las habitaciones ( buenos colchones y almohadas).

Cons:

Quizá la bulla que se escucha por la noche de las casas aledañas ( perros que ladran fuerte). Ademas el ruido de los autos que ingresan al estacionamiento durante la noche.

2026-06-14 via Nuitee
M
Massimo couple pe
10
2026-06-13 via Nuitee
C
Christian solo_traveller pe
7
Pros:

Fue muy cómoda la cama

Cons:

La cochera muy pequeña

2026-06-10 via Nuitee
J
Jose Danilo solo_traveller co
10
2026-06-07 via Nuitee
A
Alvarez Loyola couple pe
9
2026-06-07 via Nuitee
C
Chavesta Dávila solo_traveller pe
10
Cons:

El desayuno

2026-06-02 via Nuitee
J
Julio solo_traveller pe
9
Pros:

Buenas atención e instalaciones

Cons:

Todo bien

2026-06-01 via Nuitee
J
Julio solo_traveller pe
9
2026-06-01 via Nuitee
C
Carmen solo_traveller ve
8
Pueden mejorar
Pros:

Muy amable el personal, y atentos, el lugar es silencioso, almohadas suaves, ducha muy bien, agua caliente y fría, rico desayuno, buena señal de wifi

Cons:

Las paredes de la habitación están algo descuidadas, se ven sucias y eso a fea el lugar, el colchón es un poco duro, la TV no se veía ni escuchaba bien,

2026-05-31 via Nuitee
J
Julisa solo_traveller pe
8
Habitación Limpia y cómoda
Pros:

La habitación limpia y cómoda, la ubicación es buena, hay varias tiendas y restaurantes. El personal muy amable.

Cons:

Cómo estuve hospedada en el primer piso, habia mucho ruido cuando sacaban los carros de la cochera en la mañana.

2026-05-31 via Nuitee
L
lenin alberto couple pe
10
Pros:

la buena atencion del personal

2026-05-31 via Nuitee
B
BAZAN family_with_children pe
9
Pros:

Sva

Cons:

Que no tuvieran late checkck out

2026-05-28 via Nuitee
E
Espinoza couple pe
10
2026-05-25 via Nuitee