LOTTE CITY HOTEL Myeongdong

Hotels
Lotte City Hotels
8.8 (7914 reviews)
362, Samil-daero, Jung-gu , Seoul , kr

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room maintenance issues
Limited food options

Categories

Cleanliness
8.61
Mixed sentiments; while some mentioned cleanliness, others noted the need for room renovation.
Service
9.99
Many reviews highlighted kind and helpful staff.
Location
9.62
Consistently praised for its central location and convenience.
Room Quality
8.07
Some complaints about room size and maintenance issues.
Amenities
8.59
General facilities noted as good, but some amenities could improve.
Value for Money
8.06
Some felt the price did not match the quality of the rooms.
Food and Beverage
8.11
Limited options and menu variety led to lower sentiments.
Overall Experience
9.38
Overall positive experience, overshadowed slightly by minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:17

Property Description

Luxurious Amenities
LOTTE City Hotel Myeongdong offers an in-house fitness centre and a café for guests to enjoy during their stay. The well-appointed rooms feature modern amenities such as air conditioning, flat-screen satellite TV, and a fridge, ensuring a comfortable experience.

Convenient Services
Guests can take advantage of free WiFi, luggage storage, currency exchange, and ticket services provided by the hotel. Additionally, the front desk offers a meeting room, free-use computers, a convenience store, and coin-operated laundry facilities for added convenience.

Dining with a View
Indulge in a wide variety of dishes and enjoy a city view at the all-day dining buffet restaurant C Café located on the 27th floor. For those with specific dietary preferences, the hotel also offers a Muslim-friendly restaurant, Saffron, providing diverse dining options for guests.

Book your stay at LOTTE City Hotel Myeongdong now to experience luxury and convenience in the heart of Seoul.

Important information:

- If you have received a request from Booking.com to update invalid credit card information, please update the valid credit card details on the website within 24 hours. Otherwise, your reservation may be cancelled without prior notice.

- As part of our 'Re:think' campaign to reduce the use of disposable amenities, toothbrushes and toothpaste will not be provided from April 15, 2022. Should you need these items, please visit the convenience store located on the first floor.

- Lotte City Hotel Myeongdong Paid Parking Policy
KRW 5,000 per night for hotel guests (KRW 15,000 total for stays of 3 nights or more)

- Please be advised that a valid ID may be requested at check-in to verify your reservation details. Failure to present a valid ID, or presenting false, forged, altered, or someone else’s identification, may result in the denial of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs KRW 5000 per day.

Location

Guest Reviews

8.8
Based on 7914 reviews
Cleanliness: 8.61
Service: 9.99
Location: 9.62
Room Quality: 8.07
Amenities: 8.59
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 9.38
A
Alicia solo_traveller mx
10
2026-06-13 via Nuitee
R
Randy solo_traveller us
10
Pros:

Great breakfast. Located close to shopping.

Cons:

Rooms are small but comfortable.

2026-06-13 via Nuitee
N
Nouf couple sa
4
Pros:

The staff & location only

Cons:

The room was much smaller than expected. The carpet was old and worn, and the curtains did not block out the light, making it difficult to sleep. The room looked quite different from the photos and did not offer good value for money.

2026-06-13 via Nuitee
V
Viktor couple ru
5
2026-06-13 via Nuitee
G
Graham extended_group gb
8
Pros:

Great location next to major train line to best locations and walking distance within 5 mins to night market and river side walk plus plenty of food options. When we go back to Seoul we will stay here again.

2026-06-13 via Nuitee
A
Avraham couple il
10
Fantastic location, excellent facilities, great service, and maximum convenience — highly recommended for anyone visitin
Pros:

Location, location, location. The hotel is perfectly situated for exploring Seoul, with easy access to public transportation, restaurants, shopping, and major attractions. The facilities are excellent, the rooms are comfortable and well-maintained, and the staff were consistently professional and helpful.

We especially appreciated the convenience of having a 7-Eleven and an excellent café right on the ground floor. The self-service laundry facilities on the 3rd floor were also extremely useful during a longer stay.

Overall, this hotel offers outstanding value, comfort, and convenience. We would happily stay here again and highly recommend it to anyone visiting Seoul.

Cons:

The only minor downside was the waiting time for the elevators during peak hours. Apart from that, everything was excellent.

2026-06-13 via Nuitee
M
Mashael extended_group sa
10
2026-06-13 via Nuitee
M
Maria del Carmen solo_traveller es
7
Pros:

lo mejor la ubicacion
las habitaciones comodas
se extrañaba un bar

Cons:

calidad precio un poco excesivo

2026-06-13 via Nuitee
K
Kevin couple nl
10
Very polite and helpful staff , room was clean every day
Pros:

Great location and views

Cons:

No comment

2026-06-13 via Nuitee
W
Wei extended_group cn
7
2026-06-12 via Nuitee
Y
Yuri couple jp
7
2026-06-12 via Nuitee
P
Pietro couple it
8
2026-06-11 via Nuitee
S
Sandhya couple in
9
2026-06-11 via Nuitee
E
Elvira extended_group au
7
Over all good experience, breakfast very good , good location, clean.
Pros:

Location

Cons:

None

2026-06-11 via Nuitee
M
Mathéo extended_group fr
9
Très bon séjour je recommande
Pros:

La localisation était exceptionnelle, proche du métro et de myeongdong, parfait pour se déplacer dans la ville

2026-06-11 via Nuitee
C
Chui Hong couple sg
6
Disappointing stay at Lotte Hotel
Pros:

Proximity to cafes and shops. Convenience

Cons:

When we checked in, there was a discarded T shirt left behind by the previous customers, which were not picked up by the cleaners. This shows the level of cleanliness of the room. For the next two days, the housekeeper did not clean the toilet. Hair left on the drainage was left there for two whole days without clearing.The bottle of body soap was running out but not refilled. Neither was the shower cap replaced. The floor was not vacuumed as pieces of trash was still there.
Another thing to add, 4 paper cups were replaced each day, 2 in the room counter and 2 in the toilet. I am totally surprised that this is the standard of a Lotte 4 star hotel! Even 3 star motels provide provide drinking cups and glasses.
Definitely not recommended.

2026-06-11 via Nuitee
M
Matteo solo_traveller it
10
Pros:

Hotel perfetto e molto funzionale sia come posizione si per chi necessita di servizi per la famiglia come lavatrice e asciugatrice disponibili a monete in struttura. Ottimo anche il negozietto 24h aperto con snack e cibi a tutte le ore sempre in struttura. C'è anche una palestra abbastanza fornita. Le pulizie vengono fatte anche se esci di pomeriggio. Tutto perfetto.

2026-06-10 via Nuitee
J
Janet couple nl
7
2026-06-10 via Nuitee
M
Melinda extended_group sg
9
2026-06-10 via Nuitee
L
Luca couple it
10
TOP!!!!
Pros:

Struttura pulita, personale gentile, posizione ottima, rifornimento acqua TOP

Cons:

Niente

2026-06-10 via Nuitee