Hampton Inn & Suites - Richmond - Downtown, VA

Hotels
•
Hampton Inn
7.3 (486 reviews)
700 East Main Street - Suite A , Richmond , US
+1 804-643-5400

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Nice breakfast spread
Good staff
Cons:
Poor cleanliness
Inadequate service
High prices for low quality

Categories

Cleanliness
5.69
Numerous mentions of poor cleanliness across multiple reviews, reflects a significant issue.
Service
6.66
Generally low rating based on experiences of inadequate response and assistance from staff.
Location
8.7
Multiple reviews highlight the convenience of the hotel's location for various activities.
Room Quality
7.15
Mixed feelings; while some rooms were fine, others were reported as poorly maintained.
Amenities
7.68
Amenities mentioned varied in quality; some were liked while others noted limitations.
Value for Money
7.14
Several complaints about paying high prices for subpar experiences suggest poor value.
Food and Beverage
7.69
Breakfast received positive notes, but limited menu at rooftop restaurant noted.
Overall Experience
7.66
Overall mixed feedback indicates significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:16

Property Description

Luxurious Accommodations:
Experience comfort and style at Hampton Inn & Suites - Richmond - Downtown, VA. Each room is equipped with a flat-screen TV and complimentary toiletries for a relaxing stay.

Convenient Amenities:
Enjoy the convenience of an on-site restaurant and a 24-hour front desk to cater to all your needs promptly during your stay in Richmond.

Prime Location:
Situated just steps away from the Greater Richmond Convention Centre, our hotel is also close to attractions like the Museum of Confederacy and Virginia Commonwealth University School of the Arts, making it the ideal choice for both business and leisure travelers.

Book your stay at Hampton Inn & Suites - Richmond - Downtown, VA now for a memorable experience in the heart of Richmond!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

7.3
Based on 486 reviews
Cleanliness: 5.69
Service: 6.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 7.66
K
Kendra • family_with_children • us
1
2026-09-19 • via Nuitee
C
Carolyn • couple • us
9
2026-09-16 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Rhonda • solo_traveller • us
10
Pros:

I liked everything about my stay. The staff was very friendly and accommodating. The room was great and breakfast was very good. I would stay again if necessary.

Cons:

There really wasn't anything I didn't like.

2026-09-13 • via Nuitee
A
Amyra • solo_traveller • us
10
2026-09-11 • via Nuitee
J
Joseph • solo_traveller • us
4
Pros:

Breakfast

Cons:

Room wasn't clean. Loud AC and you can hear through walls. Weird elevator setup with multiple lobbies. Expensive.

2026-09-10 • via Nuitee
J
Julienne • family_with_children • fr
8
2026-09-09 • via Nuitee
S
Sami • couple • fi
9
2026-09-09 • via Nuitee
C
Christine • couple • us
10
REMARKABLE
Pros:

We love everything about this hotel. The location and the staff are amazing. It is our go to hotel anytime we come to Richmond.

Cons:

The only thing that I did not like was that our room did not have curtains that closed. So when the sun came up it shined directly into our room, making it hard for us to sleep in.

2026-09-05 • via Nuitee
D
Dena • solo_traveller • us
10
Pros:

Front of staff was very knowledgeable and helpful. Not rooftop Lounge where you could see the city from 365 °, Magnifique!

Cons:

No hot water in the shower but maintenance was sent quickly to fix it water was not spoiling hot but it wasn't cold either great fix was able to shower!

2026-09-01 • via Nuitee
A
Alethia • couple • us
7
I’d stay here again
Pros:

Location was fine. Older building with some light cosmetic wear in rooms. I lowkey loved the elevator 😂 but that’s coming from a recent stay in Charlotte with terrible elevators. My suite was decent. View was solid. The pullout looked questionable in terms of cleanliness. And room had a light musty odor like recent water damage or something.. But overall very comfortable sleep.
And enjoyed breakfast each morning.

Cons:

Maybe have more than 1 waffle machine for a building that accommodates so many guests.

2026-09-01 • via Nuitee
W
Wanda • extended_group • us
10
2026-08-28 • via Nuitee
M
Margo • couple • us
10
Hotel was a quiet retreat and a restorative walk from VCU Gateway.
Pros:

Location, breakfast and helpfulness of staff were all good. It has 18 floors plus a rooftop restaurant so very much a big city feeling. There is even a restaurant just near the lobby but closes at 7pm during the week so try to eat early.

Cons:

Was a bit of a challenge to recognize the entrance. The hotel name is not very obvious but the USPS is the same entrance and that is big and bright. Elevator took a bit of getting use to but just select floor and it will tell you which Elevator to use.

2026-08-28 • via Nuitee
E
EVORA • couple • us
8
Location was great for the reason I was there. Staff was friendle
Pros:

Confusing entrance and location. 2 hotels in one.

Cons:

No dislikes

2026-08-27 • via Nuitee
D
Dan • couple • us
9
2026-08-25 • via Nuitee
A
ANDRZEJ • family_with_children • pl
8
Pros:

WiFi. Spoko śniadanie. Bardzo uprzemy i pomocny personel

Cons:

Wszystko ok. Zwykły hotel sieciowy

2026-08-16 • via Nuitee
R
Ray • family_with_children • us
10
Excellent
2026-08-13 • via Nuitee
L
Lourdes • couple • us
5
Overall it wasn’t terrible
Pros:

Located right downtown, near all
Main restaurants

Cons:

Entrance of the building smelled like sewage.
We were in town for a family vacation, rooms did not have any drawers to put our clothes in.
Our 10yr old was also sad they didn’t have a smart tv as we normally like to sign into our Netflix account for him to watch his shows when we’re at the hotel.
I asked for full room service on our third day. They did not change our sheets, did not vacuum our floors and did not leave fresh towels.

2026-08-12 • via Nuitee
I
In And Out • family_with_children • us
6
2026-08-10 • via Nuitee
J
Jayne • solo_traveller • us
7
2026-08-09 • via Nuitee