Hotel City Lugano

Hotels
9.2 (447 reviews)
Via Giuseppe Bagutti 4 , Lugano , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Super clean rooms
Attentive staff
Cons:
Hard bed

Categories

Cleanliness
9.63
The hotel is described as super clean.
Service
9.1
Excellent service with attentive staff.
Location
9.14
Standard quality for this hotel tier.
Room Quality
9.09
Standard quality for this hotel tier.
Amenities
9.12
Fridge and kettle in room, enhancing the stay.
Value for Money
9.08
Standard quality for this hotel tier.
Food and Beverage
9.13
Standard quality for this hotel tier.
Overall Experience
9.3
Overall rated experience reflecting the hotel's strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:48

Property Description

Luxurious and Convenient Accommodation
Hotel City Lugano offers a modern and stylish stay just steps away from Lugano Exhibition Centre and the picturesque lake. The air-conditioned rooms are equipped with top-notch amenities like LED TVs, free minibar, and universal sockets for your convenience.

Top-Notch Facilities
Enjoy complimentary WiFi throughout the hotel, underground parking, and soundproofed rooms for a peaceful retreat. The lobby boasts a bar, breakfast area, and a terrace for relaxation.

Prime Location
Situated near major attractions like Monte San Salvatore and Lugano Train Station, with easy access to public transport and nearby university, shops, and dining options.

Book now for an unforgettable experience at Hotel City Lugano!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that parking is available only for small or medium cars.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Location

Guest Reviews

9.2
Based on 447 reviews
Cleanliness: 9.63
Service: 9.1
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
P
Paola • extended_group • ch
9
2026-08-15 • via Nuitee
S
Soumit • family_with_children • gb
9
2026-08-12 • via Nuitee
A
Agnieszka • couple • ch
9
2026-08-12 • via Nuitee
B
Babs • solo_traveller • at
9
Gerne wieder
Pros:

Sehr freundlicher Empfang, Ticket für öffentliche Verkehrsmittel inklusive, Garagenplatz (jedoch gegen Gebühr), Kühlschrank am Zimmer mit 2 kleinen Wasserflaschen, Klimaanlage, super bequeme Betten, sehr gutes Frühstück!

2026-08-12 • via Nuitee
A
Amina • family_with_children • bo
9
2026-08-12 • via Nuitee
A
Antoine • extended_group • fr
8
friendly hotel well situated
Pros:

perfectli adequate for the meeting we had near the hotel, very friendly and accomodating staff.
Breakfast was good and plentiful, room was clean and bed confortable

Cons:

N/A

2026-08-11 • via Nuitee
G
gianluca • couple • it
9
molto gradevole
Pros:

la posizione è molto interessante in centro a Lugano.
la colazione ha soddisfatto le nostre necessità.
la pulizia della camera molto buona

2026-08-10 • via Nuitee
J
Jovy • family_with_children • nl
9
2026-08-09 • via Nuitee
A
Anne-Marie • couple • ch
10
2026-08-06 • via Nuitee
A
Andre • family_with_children • ch
9
2026-08-05 • via Nuitee
D
Doxakis • family_with_children • ch
8
2026-08-05 • via Nuitee
Y
Yayi • solo_traveller • es
9
Un 4 estrellas de verdad.Recomendable
Pros:

-Todo el personal q trstamos encantador, muy atento y agradable, y sobre todo eficiente.
Katia , un encanto trabaja con ganas y alegria
- Buena limpieza y mantenimiento.
-Comodidad de las habitaciones amplias , luminosas , bien cuidadas , diseñadas al detalle oara q sean lo mas comodas posible.
-Muy buen colchon.
- Desayuno muy bueno en calidad , variedad y cantidad.Excelente servicio, Katia retiraba los platos y reponia productos rapidamente , estaba esperando q le pidieras algo para traertelo.
- Facilidad para dejar el coche junto al hotel y hacer el check in
- Aire acondicionado.
- Ubicacion, no en pkeno centro, a 15 minutos caminando

Cons:

Entraba bastante luz por la mañana , estaria bien poner persianas o cortinas mas opacas

2026-08-03 • via Nuitee
S
Shakiba • couple • ch
7
2026-08-02 • via Nuitee
C
Christoph • family_with_children • ch
7
Ideales Preis-Leistungsverhältnis
Pros:

Personal, insbesondere am Frühstücksbuffet

Cons:

-

2026-08-02 • via Nuitee
B
Bruno • family_with_children • ch
10
Super Lage , geniales Personal, Garage, top Frühstück, einfach alles super.
Pros:

Wir wurden schon super höflich empfangen. Sehr professionell und unkompliziert . Top ausgestattetes Zimmer. Besonders vorheben möchten wir das super freundliche Personal. Wir können dieses Hotel jedem empfehlen.

Cons:

Es war alles pu

2026-08-02 • via Nuitee
F
Fabrice • solo_traveller • ch
9
2026-08-02 • via Nuitee
L
Leonardo • solo_traveller • ch
9
2026-07-25 • via Nuitee
S
Swiss • solo_traveller • ch
9
tolles Hotel
Pros:

sehr sehr nettes Personal, insbesondere die Dame am Frühstücksbuffet ist ein Sonnenschein.

Cons:

alles super, Lage nicht super zentral aber gut erreichbar mit bus

2026-07-23 • via Nuitee
U
Ursula • couple • at
8
2026-07-23 • via Nuitee
M
martinbeckerch • family_with_children • ch
10
Schöne Zimmer - top Frühstücksservice!
Pros:

Schöne Zimmer an guter Lage in Lugano. Sehr freundliches, hilfsbereites und kompetentes Personal.
Tolles Frühstücksbuffet mit TOP Service - sehr freundlich und effizient. Herzlichen Dank, ihr habt uns jeden morgen ein Lächeln ins Gesicht gezaubert!

Cons:

-

2026-07-22 • via Nuitee