Hotel Bahnhof

Hotels
8.7 (3478 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    People no matter the age stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3478 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
B
Blandine • solo_traveller • ch
10
Séjour paradisiaque !!!!
Pros:

Emplacement parfait, à coté de la gare sans pour autant être bruyant et à coté de tous les commerces.
Dortoirs très bien conçus
Propreté 10/10 et femmes de ménage à la fois discrètes et super efficaces.
Enfin accueil chaleureux par Aggie et Alex. Au cours de ce séjour de 15 jours je me suis sentie comme chez moi et presque en famille. Je reviendrai avec un immense plaisir !

Cons:

Tout était vraiment parfait.....ne changez rien !

2026-07-04 • via Nuitee
A
Alice • solo_traveller • fr
9
Très bon séjour
Pros:

Localisation parfaite, logement confortable et personnel agréable. Bon rapport qualité prix

Cons:

Ras

2026-07-04 • via Nuitee
S
Svein Arne • family_with_children • no
9
2026-07-04 • via Nuitee
G
Greta • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Anne • family_with_children • us
9
Great place to stay for a short visit!
Pros:

Comfortable. The shared kitchen was clean and well taken care of. Beds were comfortable and room was clean.

Cons:

It can be loud until late. There are several restaurants in the vicinity that have outdoor seating.

2026-07-04 • via Nuitee
G
Greta • solo_traveller • us
9
Pros:

Excellent location just cross street of the train station.

Cons:

No elevator, not easy for elderly go upstairs.

2026-07-04 • via Nuitee
K
Kok Tye • extended_group • my
9
Easy access to train station and strategic location
Pros:

Kitchen facilities for budget travellers

Cons:

Shortage of spoon and folk and other tableware to handle big group of visitors

2026-07-03 • via Nuitee
Y
Yueh-chuen • solo_traveller • tw
9
Pros:

It is very near to the train station. The kitchen is well eqipped.

2026-07-03 • via Nuitee
N
Nicole • solo_traveller • ch
10
2026-07-02 • via Nuitee
B
Bernice • extended_group • sg
10
Comfortable and convenient stay
Pros:

Literally outside the train station, comfortable beds, nice views all around

Cons:

You can hear everyone and everything outside because it’s so near the train station but they provide ear buds for the same reason

2026-07-02 • via Nuitee
M
mariaignacia • solo_traveller • cl
10
I would be happy to come back
Pros:

the staff was awesome!! very very kind (the girl at the reception was lovely, I lost my card key, she found it and contact me immediately)
the location is ideal!! next to the train station
the room and bathroom very clean

Cons:

everything was great!!

2026-07-02 • via Nuitee
S
setsuko • solo_traveller • sg
9
Pros:

立地、キッチンがある。他の旅行者との情報交換ができる

Cons:

ドミトリ〜にカーテンがあればなお良いです。

2026-07-01 • via Nuitee
J
Jiayi • solo_traveller • gb
10
Pros:

Great

2026-07-01 • via Nuitee
T
Tom • solo_traveller • de
5
Guter Aufenthalt, leider jetzt mit schulterschmerzen wegen dem Bett. (Jammern auf hohem Niveau)
Pros:

An sich gutes Hotel, gut gepflegt, sauber und alles ausreichend.

Cons:

Leider hätte man in zermat für den selben Preis auch bessere Hotels gefunden, mit Frühstück und Cafeteria und nur 3 Bett Zimmern.

2026-06-29 • via Nuitee
M
Maryam • solo_traveller • se
7
Pros:

Väldigt trevlig o hjälpsam personal. Läget väldigt bra.

Cons:

Det fanns varken AC eller fläkt och det var värmt. Kunde inte sova

2026-06-29 • via Nuitee
G
Gijsbert • couple • nl
8
2026-06-28 • via Nuitee
J
Jordan • extended_group • ch
10
Easy, close, and nice hotel
Pros:

Easy check in, check out. Proximity to train station

Cons:

Toilets were often occupied

2026-06-28 • via Nuitee
• solo_traveller • pl
9
Central location
Pros:

Central location, in front of the train station, very comfortable beds , clean rooms with small lockers.
Tip : Try to be on time for check in to pick good bed , you will have more privacy with bottom ones faced the windows

2026-06-28 • via Nuitee
M
MARYUM • couple • za
10
Beautiful neat hotel centrally situated opposite the station and restaurants located centre
Pros:

Location and absolutely clean opp station

Cons:

Nothing

2026-06-27 • via Nuitee
M
mz • solo_traveller • jp
7
Pros:

駅から近いのでとてもアクセスが良かった。オーナーの方はとても親切で英語で会話できた。

Cons:

自分が見落としていたと思うが、ドライヤーがなかった。
また、シャワールームや洗濯機も泊まる人数の割に少なかった。

2026-06-27 • via Nuitee