Hotel Bahnhof

Hotels
8.7 (3629 reviews)
Bahnhofsplatz 54 , Zermatt , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Good value
Great location
Friendly staff
Clean facilities
Cons:
Minor cleanliness concerns
Limited bathroom facilities

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, particularly in the communal kitchen area.
Service
9.13
Multiple comments highlighted the friendly and helpful staff.
Location
9.17
Great location mentioned frequently, close to train station and amenities.
Room Quality
8.62
Rooms were described as comfy although privacy issues were noted.
Amenities
8.65
Good amenities including kitchen and laundry, but some concerns about shower availability.
Value for Money
8.61
Several reviews mentioned good value for the price considering the location.
Food and Beverage
8.66
Kitchen facilities appreciated, but some reviews highlighted response issues with staff.
Overall Experience
8.63
Overall positive experiences shared, though minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:42

Property Description

Welcome to Hotel Bahnhof!
Located just 100 metres from Zermatt Train Station, our hotel offers stunning views of the Valais Alps from every room. Charming Rooms with Views Our rooms boast wooden furniture and floors, with the option of a balcony to soak in the picturesque surroundings. Choose between private or shared bathrooms for your convenience. Convenient Amenities Enjoy access to a shared kitchen, laundry facilities, and a ski storage room during your stay. Dining Options With several restaurants within a 5-minute walk, you'll have plenty of choices for delicious meals. Book your stay now and experience the beauty of Zermatt at Hotel Bahnhof!

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3629 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
A
Artur • extended_group • pl
9
Chętnie zamieszkam ponownie.
Pros:

Hotel położony niemal na dworcu kolejowym, a jednak wystarczająco cicho w pokoju. Bardzo dobry stosunek jakości do ceny jak na tę miejscowość. W pełni wyposażona kuchnia. Czystość w obiekcie. Widok na Mattehorn z mojego pokoju. Niezwykle przyjazna Pani Agnieszka w recepcji.

2026-09-12 • via Nuitee
W
Wenling • couple • tw
8
2026-09-12 • via Nuitee
M
Miguel Angel • couple • es
8
2026-09-12 • via Nuitee
T
Thorben • solo_traveller • de
10
Pros:

Die Mitarbeiter waren alle überaus freundlich. Es war total ruhig. Der Bahnhof ist direkt gegenüber

Cons:

Nichts

2026-09-12 • via Nuitee
E
Elisabeth • solo_traveller • ch
7
Ansonsten guter Aufenthalt gewesen
Pros:

Dass es im Zentrum war
Dass es eine Küche gab
Dass es warm war
Freundliche Mitarbeiter

Cons:

Im unteren Stock wurde nachts oft die WC Türe zu geschlagen, -->im Kilimangiaro Zimmer keine Türe.

2026-09-11 • via Nuitee
A
Aude • couple • fr
10
Pros:

Idéalement situé. Tout s’est bien passé. Douche et WC propres.

Cons:

RAS

2026-09-11 • via Nuitee
E
ERIKO • couple • jp
9
2026-09-11 • via Nuitee
P
Proshonni • solo_traveller • de
7
2026-09-11 • via Nuitee
P
Paulina • solo_traveller • ie
9
2026-09-10 • via Nuitee
A
Astrid • solo_traveller • us
10
2026-09-09 • via Nuitee
N
Nathan • couple • us
10
Excellent value, excellent location, excellent manager Aggie made our stay one to remember. She is amazing.
Pros:

Location was absolutely perfect. Steps from the SBB station. Communal kitchen if needed, living room area.

2026-09-09 • via Nuitee
C
Cassia • couple • br
9
Pros:

Localização em frente à estação, limpeza e ótimo atendimento.

2026-09-09 • via Nuitee
R
Rut-Anne • solo_traveller • us
9
Clean, comfortable and centrally located.
Pros:

The property is clean, comfortable and is centrally located. It’s next to the train station, restaurants ands shops.

Cons:

The shower has plenty of hooks and towel bar to hang personal items. However, some bathroom does not have hooks or shelves for your personal items.

2026-09-08 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-09-08 • via Nuitee
S
SANG JI • solo_traveller • kr
9
Pros:

Kichen is always clean and right next to the train station and supermarcket. Very convenient. And room is very comfortable. Even share the shower & bathroom, not busy and clean. I recommend this hotel to others.

2026-09-08 • via Nuitee
L
Lisa • extended_group • ca
10
2026-09-08 • via Nuitee
H
Hanne • solo_traveller • dk
5
2026-09-07 • via Nuitee
G
gunilla • solo_traveller • se
8
2026-09-07 • via Nuitee
L
Li • couple • my
10
2026-09-07 • via Nuitee
S
Sakutaro • solo_traveller • jp
10
Pros:

スタッフが大変親切。
ベッドもとても清潔でふかふかで寝心地が良かった。
なんと言っても立地が良く、駅やゴルナーグラートやcoopまで歩いて1分もかからない距離にある。

2026-09-06 • via Nuitee