Extended Stay America Select Suites - Kalamazoo - West

Hotels
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Extended Stay America Select Suites
7.2 (293 reviews)
1653 South 11th Street , Kalamazoo , us

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Cockroaches present

Categories

Cleanliness
4.45
Guests reported multiple instances of cockroaches and unclean rooms.
Service
9.95
Numerous reviews praised the friendliness and understanding of the staff.
Location
9.95
The hotel is located in a convenient area, as noted by many guests.
Room Quality
5.45
There were reports of dirty rooms and old beds, affecting the overall experience.
Amenities
6.45
Basic amenities were lacking, including no shampoo and dirty kitchen facilities.
Value for Money
7.45
While cheap, guests felt the condition did not justify the cost, especially with cleanliness issues.
Food and Beverage
6.45
No breakfast provided as advertised, impacting the overall service expectations.
Overall Experience
7.45
Many guests expressed disappointment due to the cleanliness and condition of the rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:46

Property Description

Convenient Location
Situated in Kalamazoo, Extended Stay America Select Suites - Kalamazoo - West offers easy access to popular attractions like Waldo Stadium and Western Michigan University, making it an ideal choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a wardrobe, flat-screen TV, and complimentary toiletries, ensuring a relaxing and convenient experience for guests.

Nearby Attractions
With Gilmore Car Museum just 32 km away and Kalamazoo/Battle Creek International Airport a short 13 km drive, guests can easily explore the city and its surroundings. Experience convenience and comfort at Extended Stay America Select Suites - Kalamazoo - West.

Important information:

Housekeeping service is offered every 14 days.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.2
Based on 293 reviews
Cleanliness: 4.45
Service: 9.95
Location: 9.95
Room Quality: 5.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 6.45
Overall Experience: 7.45
T
Thynosha • solo_traveller • us
8
2026-05-21 • via Nuitee
B
Breanna • couple • us
10
2026-05-11 • via Nuitee
E
Eric • solo_traveller • us
6
2026-05-10 • via Nuitee
M
Mckee • solo_traveller • us
9
2026-05-04 • via Nuitee
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Pamela • solo_traveller • us
6
2026-05-02 • via Nuitee
M
Michael • solo_traveller • us
1
2026-04-28 • via Nuitee
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Lyndy • family_with_children • us
1
I’m very disappointed in showing up to my hotel room with my three children and not being able to stay where I pre-plan
Pros:

Nothing and we did not even stay there. They canceled our booking when we arrived, I’m in the process of getting my refund from you guys.

Cons:

Extremely dirty did not have the rooms that we booked. That was extremely rude and did not help the situation at all. We drove an hour and a half away for my son‘s wrestling tournament just to find out that they did not have the rooms that I requested because they were overbooked and canceled and we had to find a hotel last minute for the second year in a row

2026-04-28 • via Nuitee
B
Brian • family_with_children • us
1
Pros:

Never made it too the property. They called and canceled my reservation

Cons:

Never made it too the property. They called and canceled my reservation

2026-04-28 • via Nuitee
T
Tuohy • solo_traveller • us
4
Room wasn’t made up at check-in and the tv didn’t work
Pros:

Location

Cons:

Lobby is to small and the building has a lot of echoing noises

2026-04-01 • via Nuitee
R
Roy • solo_traveller • us
8
2026-04-01 • via Nuitee
D
Dax • family_with_children • us
5
Good price. Place needs to be cleaned better and upgrade the beds.
Pros:

Price

Cons:

Housekeeping needs to do a much better job of cleaning. Floors were bad. Ended up with floor dirt in our beds. You can look around and see they do not sweep or mop the floors well enough Beds were clunky. Made allot of noise whenever you moved around.

2026-03-30 • via Nuitee
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Malone • extended_group • us
1
Pros:

I did not like anything with that place. Staff was good, but the place was absolutely TERRIBLE. The parking lot was cleaner than the place.

2026-03-28 • via Nuitee
R
Racheal • couple • us
7
2026-03-26 • via Nuitee
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Jamuel • family_with_children • us
10
Enjoyed my stay
Pros:

Very nice

Cons:

Love it

2026-03-23 • via Nuitee
C
Carynn Alvarez • solo_traveller • us
3
Not worth it.
Pros:

Front desk staff were pleasant and friendly.

Cons:

The room wasn't clean. The window had been left open.So when I walked in the room was freezing. There was a stuck cheese puff on the middle of the floor. A bar code sticker from what must have been a piece of fruit stuck on the wall. There was hair on the cups they gave you for water. The people above me sounded like they were living in a roller rink. The front desk said , oh , they must have kids , but was assured that quiet time was after nine. They were quiet until about 12:30 at night.And then the party started , until around three a m. At that point I did not feel comfortable complaining to the front desk.As people who do not care about others at that time of night who are trying to sleep are not going to be quite with someone simply reminding them that there are other people in the same space. It's a hotel other people a

re there trying to sleep.

2026-03-15 • via Nuitee
N
Nichol • solo_traveller • us
10
2026-03-13 • via Nuitee
C
Camaj • solo_traveller • us
4
2026-02-24 • via Nuitee
A
Angela • couple • us
7
Pros:

Comfortable & clean

Cons:

Nothing

2026-02-12 • via Nuitee
U
Ursula • couple • us
7
Pros:

Friendly staff

Cons:

Loud neighbor

2026-01-27 • via Nuitee
S
Sharnika • couple • us
3
2026-01-21 • via Nuitee