Extended Stay America Select Suites - Kalamazoo - West

Hotels
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Extended Stay America Select Suites
7.2 (324 reviews)
1653 South 11th Street , Kalamazoo , us
+1 269-372-6300

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
Cockroaches present

Categories

Cleanliness
4.45
Guests reported multiple instances of cockroaches and unclean rooms.
Service
9.95
Numerous reviews praised the friendliness and understanding of the staff.
Location
9.95
The hotel is located in a convenient area, as noted by many guests.
Room Quality
5.45
There were reports of dirty rooms and old beds, affecting the overall experience.
Amenities
6.45
Basic amenities were lacking, including no shampoo and dirty kitchen facilities.
Value for Money
7.45
While cheap, guests felt the condition did not justify the cost, especially with cleanliness issues.
Food and Beverage
6.45
No breakfast provided as advertised, impacting the overall service expectations.
Overall Experience
7.45
Many guests expressed disappointment due to the cleanliness and condition of the rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:46

Property Description

Convenient Location
Situated in Kalamazoo, Extended Stay America Select Suites - Kalamazoo - West offers easy access to popular attractions like Waldo Stadium and Western Michigan University, making it an ideal choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a wardrobe, flat-screen TV, and complimentary toiletries, ensuring a relaxing and convenient experience for guests.

Nearby Attractions
With Gilmore Car Museum just 32 km away and Kalamazoo/Battle Creek International Airport a short 13 km drive, guests can easily explore the city and its surroundings. Experience convenience and comfort at Extended Stay America Select Suites - Kalamazoo - West.

Important information:

Housekeeping service is offered every 14 days.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.2
Based on 324 reviews
Cleanliness: 4.45
Service: 9.95
Location: 9.95
Room Quality: 5.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 6.45
Overall Experience: 7.45
P
Pamela • solo_traveller • us
9
Pros:

Quiet, secure, clean. Staff was 100% helpful and available. Highly recommend.

Cons:

Breakfast included.

2026-07-23 • via Nuitee
D
Deon • couple • us
1
Very horrible
Pros:

Roches

Cons:

Nasty

2026-07-21 • via Nuitee
R
Ronald • solo_traveller • us
3
Wasn't worth the money
Pros:

Nothing

Cons:

There were no towels or wash

2026-07-15 • via Nuitee
T
Theresa • couple • us
6
2026-07-14 • via Nuitee
W
William • solo_traveller • us
7
Pros:

Love to cook their

Cons:

I can't have much dog

2026-07-14 • via Nuitee
C
Clas • family_with_children • us
1
Cons:

that the staff had us waiting 30 mins to then tell us that they over booked and we didnt have a room

2026-07-13 • via Nuitee
D
Deon • family_with_children • us
1
I didn’t stay
Cons:

I was getting out shower roaches drop from towel and I have video I left me an my bby I’m still waiting on my refund wtfffff

2026-07-10 • via Nuitee
B
Bryant • solo_traveller • us
1
Pros:

nothing was not comforable

Cons:

the room was dirty my sister took a video of the room If I had any other choice I would not of stayed I was with out power from the st to the 8th I'm on oxygen ran out of tanks so I had to get a room. I'm on ss so I didn't have much for the room when as cheap as I could.

2026-07-09 • via Nuitee
C
Cheryl • solo_traveller • us
1
Will not go back
Pros:

Nothing

Cons:

Very dirty everywhere
Very noisy
Could not sleep

2026-07-06 • via Nuitee
W
William • solo_traveller • us
10
Cons:

Couldn't have my dog

2026-07-06 • via Nuitee
L
Lemaster • couple • us
5
2026-07-05 • via Nuitee
D
Dorne • couple • us
9
Pros:

Everything and the young Lady that worked that night was exceptional

Cons:

That I couldn't stay longer

2026-07-05 • via Nuitee
C
Charles • couple • us
1
2026-07-04 • via Nuitee
M
Marsha • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Aisha • solo_traveller • us
1
The hotel was overbooked so I did not stay. I sat in the parking lot for 30 minutes at 10pm looking
2026-07-02 • via Nuitee
N
Newcomb • solo_traveller • us
1
Pros:

I like that most of the staff was very nice and helpful

Cons:

Need a key to enter thry any foor...so if u forget urs ur screwed also no front desk after 10pm... lastly I stayed hete for over a werk and everything was fine until the last day I woke up to maintenance pounding on my door at 8:30 am now i did oversleep so thank god I got woke up but he was claiming my rooms smoke detector was going off ...now I know for a 100% fact there is no way I dont smoke and I was there Aalone. Now like 2 days before they came and knocked on my door asked to come in and I let them they said oh wasnt u then ok thank u walked out didnt say another worrd...until today.... so I go dwn to thr desk and the GENERAL MANAGER.... whom ive never had any kind of problem with before was very rude saying she knew I took the detector down which what sense does that make think smarter not harder and that I needed to checkout by 11. So I packed my stuff and left but I ahoukd have asked y thr maintenance man walked atraight yo thr detector popped it right off and bam wouldn't u know it wires cut.... either one of them dod it or it was already cut ik for a fact they went In my room when I wasnt there what they were doing idk first room I went I to was dirty hair everywhere blinds disgusting.... the second room where this haooened was nice and clean but how dare u accuse me of smoking ina room when I dont smoke period and how d a re u not listen to wtf im saying I paid more than than enough to be comfortable and not have to worry about sum false accusations frm management!

2026-07-01 • via Nuitee
O
Obie • couple • us
7
2026-07-01 • via Nuitee
W
William • solo_traveller • us
10
Cons:

That I couldn't have my dog

2026-06-30 • via Nuitee
N
Nakeyta • solo_traveller • us
1
Don't Waste Your Money
Pros:

Nothing

Cons:

Hotel should be closed down.

2026-06-24 • via Nuitee
R
ROSHONDA • solo_traveller • us
1
Pros:

Nothing

Cons:

I waited for almost 30 minutes to check in to only be told that they just sold the last room to the people in front of me.

2026-06-21 • via Nuitee