Hotel Grand Central

Hotels
7.5 (1629 reviews)
22 Cavenagh Road / Orchard Road , Singapore , SG
+65 6737 9944

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Small rooms
Poor breakfast options

Categories

Cleanliness
7.5
Some concerns about the cleanliness and maintenance of rooms.
Service
8.5
Staff were described as friendly and helpful, typical for this type of hotel.
Location
9.5
Numerous reviews highlighted the excellent location near shopping and transport.
Room Quality
6.5
Reviews mentioned small room sizes and issues with old facilities.
Amenities
7.5
Amenities rated lower due to lack of modern features and facilities.
Value for Money
6.5
Perceived as overpriced for the offered quality.
Food and Beverage
6.5
Breakfast options were deemed poor and unvaried.
Overall Experience
7.5
Mixed feelings from guests, combining good location with notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:37

Property Description

Centrally Located Luxury Hotel

Stylishly-Decorated Rooms with Modern Amenities
Each room at Hotel Grand Central features energy-saving technology, a 39-inch LED TV, filtered water dispenser, and LED lighting. Guests can enjoy coffee/tea making facilities, a safety deposit box, and en suite bathrooms with rain showers and complimentary toiletries.

Convenient Facilities and Services
Guests can benefit from free WiFi, meeting rooms, and business facilities. The hotel also offers a rooftop swimming pool, a fitness room, and a 24-hour front desk for luggage storage. The property's proximity to major MRT stations and popular attractions makes it an ideal choice for travelers.

Book your stay at Hotel Grand Central now to experience luxury and convenience in the heart of Singapore's shopping district.

Important information:

1. Maximum additional 1 child 6 years old and below per room can share the existing bed with parents. Take note that no free extra bed is given. 7 years old and above is required to pay for extra bed. Please check the extra bed charges with hotel directly

2. Please check with hotel directly for maximum permissible group size per room. We seek your kind understanding that it is subject to the latest Safe Management Measures

3. Guests and visitors must pre-register at the Front Desk before presenting themselves in the room. All visitors are not allowed to stay overnight and must leave the premises by 11pm. Hotel reserves right to refuse entry for guests' visitors if they are not pre-registered.

4. No booking is required for use of swimming pool and gym. However due to the situation continues to evolve, we seek your kind understanding that there is a capacity limit and we may not be able to fit your preferred time. Please check the status with our front desk directly upon your arrival.

5. Children 5 years old and above will be charged for breakfast. Please check the breakfast charges with hotel directly.

6. Parking at the hotel is not available. You may park at Hotel Chancellor@Orchard just located besides us and charges apply. Please check the parking charges with hotel directly.

7. Local calls and International calls are chargeable. Please check the charges with hotel directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

7.5
Based on 1629 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 7.5
E
Eugenio C Ricas • solo_traveller • fr
7
2026-10-28 • via Nuitee
J
Juan • solo_traveller • it
7
Cumple aunque todo es comprimido.
Pros:

Buena cama y buena relacion precio-calidad.

Cons:

Gimnasio muy chico y muy poco equipado. Baño en la habitacion tambien muy chico, poco espacio.

2026-10-28 • via Nuitee
M
Mariela • couple • nz
7
2026-10-27 • via Nuitee
J
Janusha • family_with_children • mu
8
Pros:

Location is great. I came back for a second checkin as i left for few days for a cruise. Left my lugguage for these few days and got it back with no issues. It is a paid service though.

Cons:

Some rennovations noise in the afternoon

2026-10-27 • via Nuitee
J
Janusha • family_with_children • mu
8
Pros:

Location is great. Near Orchard rd and mrt. Staff also really nice and helpful. Room was clean and they do provide lots of amenities.

Cons:

There is currently some renovations going on and in the afternoon there have been some noise.

2026-10-27 • via Nuitee
M
Michelle • solo_traveller • au
8
Good location and comfortable rooms, but disappointing communication and lack of consideration for guest inconvenience.
Pros:

The hotel was conveniently located, with easy access to shopping, restaurants and public transport. The rooms were comfortable and the staff were generally pleasant and helpful.

Cons:

We were disappointed to only be informed upon arrival that construction works were taking place at the hotel. This should have been disclosed prior to our stay, allowing guests to make an informed decision when booking. Although work generally commenced around 9am, drilling directly above our rooms made it impossible to enjoy a sleep-in or a relaxing morning.

We also experienced an issue with mice in two separate rooms on consecutive nights, requiring room changes. While staff arranged alternative rooms, relocating late in the evening was particularly inconvenient.

Despite these disruptions, no discount, compensation or gesture of goodwill was offered. While we appreciated the assistance provided by staff, we felt the hotel could have handled the overall situation more professionally, particularly regarding advance notification of the construction works.

2026-10-27 • via Nuitee
C
Clayton • couple • au
7
It was okay but a little expensive for what was provided
Pros:

It was comfortable

Cons:

Cost was high for what the accommodation was. The was a mouse in the room, for which they swapped rooms for us. There was construction going on in the hotel which was quite noisy. Breakfast was not worth the extra cost

2026-10-25 • via Nuitee
C
CHIEHLUN • couple • tw
8
2026-10-23 • via Nuitee
M
Martin • solo_traveller • at
7
2026-10-22 • via Nuitee
A
Aryan • family_with_children • au
8
2026-10-21 • via Nuitee
A
Annerieke • extended_group • nl
7
In general a good location and without any construction work it was definitely worth its value.
Pros:

It’s located very central, close to a lot of shoppingmalls and busstations.
It was clean and tidy.

Cons:

Small, and during our stay there was maintenance in the building. We didn’t use our alarms to get up, done by the drills.
There was no prior notice about construction work when booking.

2026-10-20 • via Nuitee
X
Xie • couple • tw
9
Pros:

地點方便

2026-10-19 • via Nuitee
M
Michael • family_with_children • au
8
Very good; stayed here many times, will be back.
Cons:

Renovation taking place - some noise during day time. Fitness centre was below expectations.

2026-10-19 • via Nuitee
D
Davidos11 • family_with_children • cz
7
2026-10-19 • via Nuitee
L
Lisa • family_with_children • au
7
Pros:

The front desk and house keeping staff were lovely and helpful

Cons:

The breakfast was a little disappointing. The pool area was welcomed, but the deck surrounds could do with a revamp.

2026-10-18 • via Nuitee
M
Marc • extended_group • nl
8
Prima ligging vlak bij grote winkel straat en met de
Pros:

De kamers waren prima goed bed nette badkamer

Cons:

Het zwembad is verouderd de planken eromheen zijn aan het rotten de douche en de wc zijn ook sterk verouderd. Prima hotel als ook het zwembad wordt gerenoveerd

2026-10-15 • via Nuitee
L
Lisa • family_with_children • au
5
Overall a fair hotel but not worth the price we paid.
Pros:

The staff were very friendly and approachable. The hotel is in a very good location, close to MRT, bus and shops. Access to the pool was limited in the evening as it closed at 8pm. There were very limited chairs on the pool deck with only 4 being available, and this was hard to navigate around when pool times were busy.

Cons:

The shower had a lot to be desired for with black mould on tiles and in the grout areas. This needs to be thoroughly looked at for health and safety issues.

2026-10-15 • via Nuitee
S
Sebastian • family_with_children • pl
7
2026-10-14 • via Nuitee
M
Mosharraf • family_with_children • es
8
2026-10-14 • via Nuitee
A
ANDREA ALEJANDRA • extended_group • ar
10
Cumplio muy bien las expectativas
Pros:

Lo que mas nos gusto fue la atencion, ubicacion y limpieza, las camas y el baño super comodos... sin duda volveria. nosotras no hicimios ninguna comida en el hote. estuvimos 3 noches

2026-10-11 • via Nuitee