Crystal Hotel Hat Yai

Hotels
8 (526 reviews)
327 Kanchanavanich Road Songkhla , Hat Yai , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is great
Close to night market
Cons:
AC needed manual adjustment

Categories

Cleanliness
7.39
A little stressed by the AC though, not able to do manual adjustment.
Service
8.36
Standard quality for this hotel tier.
Location
8.9
Like that it's within walking distance of mall and night market.
Room Quality
7.85
Standard quality for this hotel tier.
Amenities
7.88
Standard quality for this hotel tier.
Value for Money
7.84
Standard quality for this hotel tier.
Food and Beverage
7.89
Standard quality for this hotel tier.
Overall Experience
7.86
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:29

Property Description

Luxurious Accommodation with Modern Amenities

Located in Hat Yai, Crystal Hotel Hat Yai offers a 4-star experience with an outdoor pool, fitness center, and free WiFi. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, some with pool views. Enjoy a meal at the on-site restaurant or a drink at the bar.

Family-Friendly Facilities and Activities

The hotel provides a children's playground and guests can engage in cycling around Hat Yai. The attentive staff, fluent in English and Thai, are available 24/7 to assist with any needs.

Convenient Location with Easy Access to Attractions

With CentralFestival Hatyai Department Store nearby and attractions like the Golden Mermaid Statue within reach, Crystal Hotel Hat Yai is the perfect choice for a comfortable and enjoyable stay in Hat Yai. Book now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Location

Guest Reviews

8
Based on 526 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
K
Kaan Mahmut extended_group tr
8
2026-08-11 via Nuitee
R
Rosnah couple my
10
Great place
Pros:

Great place & very clean

Cons:

-

2026-08-08 via Nuitee
M
Marina couple th
8
2026-08-07 via Nuitee
M
Madriann couple ro
8
Pros:

Good location, across the Hat Yai Central mall. Appreciated the Parking (both Underground and above ground), and the very good bar at ground level (nice coffee there).

Cons:

Breakfast - can be improved, please invest also in a professional coffee machine with quality coffee, the instant type is bad for heart.

2026-07-25 via Nuitee
A
Alang couple my
10
2026-07-23 via Nuitee
D
Daniel couple my
10
2026-07-15 via Nuitee
J
Joel solo_traveller sa
8
2026-07-15 via Nuitee
D
Daniel couple my
10
2026-07-15 via Nuitee
N
Nur Azarena solo_traveller sg
10
2026-06-18 via Nuitee
A
Abd Murad Mohd Sufian solo_traveller my
9
Pros:

The Pillow and breakfast

2026-06-17 via Nuitee
V
Vivegan extended_group my
10
Pros:

Everything Good

2026-06-10 via Nuitee
A
Azhan extended_group my
10
2026-06-08 via Nuitee
M
Mohd extended_group my
7
Great
Pros:

Locations

Cons:

Smoking area at down floor

2026-06-06 via Nuitee
A
Aslinda family_with_children my
10
The best
Pros:

The location

2026-06-05 via Nuitee
R
Raja Norazlin extended_group my
10
My stay at Crystal Hotel with my family was great. Enjoyed it. Recommended!!
Pros:

Location. Clean. Friendly staff. Good breakfast. Comfortable bed & pillows. Good aircond.

Cons:

None.

2026-06-02 via Nuitee
A
Aziemah couple my
10
Very good place, will repeat it
Pros:

Near town & nice room

2026-06-02 via Nuitee
E
Ellese couple gb
4
Would not go back, not suitable for tourists
Pros:

Closeness to the mall

Cons:

Pool area had very few sunbeds, service was insanely slow, english was very bad, would try to charge you for things like makeup on towels, food was very average and breakfast not suitable for westerners.

Rooms very basic and not exactly the cleanest, no wardrobe.

Hosted wedding venues but didnt have an iron for your outfits.

Constantly running out of food and soft drinks.

2026-05-28 via Nuitee
F
Fingleton family_with_children gb
8
2026-05-25 via Nuitee
H
Harrison family_with_children my
9
2026-05-19 via Nuitee
T
Thinnakorn solo_traveller th
9
2026-05-15 via Nuitee