Terrace Green Hotel and Spa - Free Airport Shuttle Service

Hotels
8.7 (657 reviews)
No. 11/A St. Jude Mawatha, Jude Ln , Negombo , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious food
Cons:
Noise issues
Inconsistent room quality

Categories

Cleanliness
8.56
Clean and new, but some noise issues noted.
Service
9.03
Friendly staff who were accommodating and made guests feel welcome.
Location
8.77
Very central location, ideal for airport transfers.
Room Quality
8.32
Rooms are comfortable but some variations in quality noted.
Amenities
8.55
Good amenities but wifi issues reported.
Value for Money
8.71
Good quality for the price offered.
Food and Beverage
8.86
Excellent variety and quality of food reported.
Overall Experience
8.83
Very positive feedback overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:10

Property Description

Luxurious Dining Experience
Indulge in exceptional traditional and western cuisine at our on-site restaurant, offering a delightful culinary journey for our guests.

Rejuvenating Spa Retreat
Pamper yourself with Ayurveda and Spa facilities, designed to provide a rejuvenating body treatment and a tranquil escape from the hustle and bustle of everyday life.

Comfortable Accommodations
Relax in our well-appointed rooms featuring modern amenities such as flat-screen TVs, private balconies, and plush bathrobes. Enjoy the convenience of free WiFi throughout the property for a seamless stay.

Experience the perfect blend of relaxation and luxury at Terrace Green Hotel & Spa. Book now for an unforgettable stay!

Important information:

As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain the Visa to enter the country.

The property will assist you with all this information.

The details will be sent to you via a message post-reservation.

The complimentary Airport pick-up or Airport Drop-off does not operate between 25 December and 15 January. During the period we arrange the service for a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.7
Based on 657 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.77
Room Quality: 8.32
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.86
Overall Experience: 8.83
R
Raewyn solo_traveller nz
10
2026-07-25 via Nuitee
N
Neva couple tr
9
Kesinlikle tavsiye ederim.
Pros:

Resepsiyondaki görevli çok ilgiliydi, her şeyi çok güzel organize etti. Havalimanı transferimiz tam zamanında bizi aldı. Odamızdan bavulları almak için haber vermemizi istediler, arar aramaz geldiler. Tüm personel çok güler yüzlüydü.

Cons:

Sivrisinek çoktu.

2026-07-24 via Nuitee
G
Greet couple be
8
2026-07-23 via Nuitee
A
Abdel couple be
1
Worst night/stay ever!!
Pros:

Location is ok, already stayed here. However we had the worst experience ever.

Cons:

We checked in at 3:00 p.m. and immediately noticed that the air conditioning was not working. Before we went out for a walk, we informed the reception desk, but we were told that it simply needed some time to cool the room. The Wi-Fi was also not working.

When we returned from our walk, the air conditioning was still not functioning. After dinner, the room had become unbearably hot. The hotel sent three different staff members to inspect the air conditioning, but the whole process took more than 1.5 hours. Since we had to wake up at 3:00 a.m. for an early flight, getting some sleep was extremely important to us.

During this time, we had to sit in the hallway with our luggage for over 1.5 hours, sweating while waiting for a solution. Eventually, we were informed that the issue could not be fixed and that we would be moved to another room. However, changing rooms took another 30 minutes.

The young man at the front desk did his best to help us, and we appreciate his efforts. Unfortunately, the overall way this situation was handled was completely unacceptable.

We also tried to contact the hotel manager, but he did not even bother to return our call. In our opinion, this is not the level of professionalism you would expect from a manager.

When we finally received our new room, we had to wait an additional 20 minutes because the safe could not be opened and the staff had to find the key.

In the end, we only managed to get 2–3 hours of sleep before having to leave for our flight. This experience caused us a great deal of unnecessary stress and disappointment, and it significantly affected what should have been a comfortable stay.

2026-07-23 via Nuitee
R
Russell solo_traveller au
9
2026-07-20 via Nuitee
D
Dowding couple gb
10
Pros:

The room was very nice. The restaurant is one of the best in Negombo.

Cons:

No complaints.

2026-07-17 via Nuitee
J
Joseph couple ca
9
2026-07-07 via Nuitee
A
Abdel couple be
9
Very good stay
Pros:

Great location

Cons:

No elevator but they help you with your luggage

2026-07-06 via Nuitee
D
d’Amonville couple fr
8
Très agréable
Pros:

L’accueil
La propreté
La literie

Cons:

L’annonce d’un transfert gratuit de l’aéroport à l’hôtel alors que c’était finalement payant

2026-07-04 via Nuitee
K
Kathrin solo_traveller de
10
2026-06-09 via Nuitee
L
Leonid solo_traveller ru
9
Pros:

We really enjoyed our stay at Terrace Green Hotel. The staff was very friendly, caring and always ready to help, which made us feel very welcome. We especially appreciated the hotel’s close location to the ocean — it was wonderful to be so near the beach.

The room had everything we needed for a comfortable stay, and the airport transfer was very convenient and almost free, which was a nice bonus. Thank you for the warm hospitality — we would be happy to stay here again!

2026-06-08 via Nuitee
M
Melvyn couple gb
10
It was lovely stay
Pros:

The property was very close to restaurants and other surroundings , the welcome was very welcoming the staff are amazing , only stayed 1 night here but the experience was lovely room was lovely spaces and the juccuzi was fabulous , also we enjoyed a lovely dinner at the salt restaurant downstairs very good food and service 😊

Cons:

Only downside I say is the flood just outside hotel made it hard to walk out of the hotel without risking getting your shoes totally wet

2026-06-05 via Nuitee
A
Alexander solo_traveller ru
9
Уютный отель с прекрасным рестораном!
Pros:

Отличный отель! Доброжелательный и отзывчивый персонал. Супер ресторан на первом этаже (открытая кухня), очень часто завтракал и ужинал в нем. Номер и ванная комната со свежим ремонтом. Удобная локация, вдали от шумных дорог, но в пешей доступности от моря и инфраструктуры.

Cons:

В номере есть сложности с настройкой телевизора, в частности работоспособность пульта, самостоятельно решил эту проблему установив приложение и управлял с телефона.

2026-06-04 via Nuitee
M
Marie couple ae
7
2026-06-04 via Nuitee
S
Seda couple tr
10
Since our flight was rescheduled, we could only stay for two hours at most, but both the room and hotel facilities, as w
Pros:

Since our flight was rescheduled, we could only stay for two hours at most, but both the room and hotel facilities, as well as the staff’s warm hospitality and support, were absolutely excellent. It was the best place we stayed at. I’d like to log in again. I highly recommend it. Since our flight was moved up, we couldn’t eat our meal, so they packed it for us—they were very considerate.

Cons:

-

2026-06-03 via Nuitee
Y
Yingcong couple cn
7
Not a bad choice
Pros:

The staff were friendly and welcoming throughout our stay. The hotel is located within walking distance of the main road, making it reasonably convenient while still being in a quieter area. The property also has its own restaurant, which appears to be quite popular, although we did not have the opportunity to try it during our short stay.

Cons:

The biggest disappointment was the airport transfer arrangement. The hotel advertises free airport pickup, which was one of the main reasons we chose this property. However, the free service requires guests to call the hotel upon arrival and then wait approximately 30 minutes for a driver to be dispatched. The alternative is to pay an additional USD 5 for a driver to meet you directly in the arrivals hall with a sign. While the service is technically available, the way it is presented can be somewhat misleading. For international travelers arriving late at night, having to make a phone call and wait outside the airport can be inconvenient, especially since no messaging option was offered. In addition, the hotel is located on a side street, and although it is close to the main road, the walk can feel a bit isolated after dark.

2026-05-30 via Nuitee
M
Manuel couple es
10
Pros:

Todo en general, pero destacaría por encima del resto el restaurant dado que la calidad de la comida nos pareció absolutamente excepcional.

Cons:

Nada

2026-05-30 via Nuitee
M
Michael solo_traveller de
8
2026-05-29 via Nuitee
R
ROBERTA solo_traveller it
9
Pros:

Struttura molto bella e pulita. Posizione ottima

2026-05-26 via Nuitee
L
Lydia couple au
8
Ideal stopover from airport
Pros:

Shuttle from airport very convenient. Staff very friendly

2026-05-24 via Nuitee