Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (5855 reviews)
88 Charlotte Street , Birmingham , GB
+44 121 237 5600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Aparthotels with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.8
Based on 5855 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
K
Katie • family_with_children • gb
10
2026-10-31 • via Nuitee
N
Neil • family_with_children • gb
6
2026-10-31 • via Nuitee
H
Hafid • family_with_children • gb
10
2026-10-31 • via Nuitee
L
Loïc • family_with_children • fr
8
Cons:

Que la chambre ne soit pas faite durant le séjour.
À notre arrivée il y avait des cheveux dans les draps et la salle de bain était poussiéreuse

2026-10-30 • via Nuitee
W
Wana • extended_group • gb
9
2026-10-30 • via Nuitee
G
Gurjit • family_with_children • gb
8
Was ok , for parking too much hassle
Pros:

Clean , facility’s

Cons:

No parking option

2026-10-30 • via Nuitee
S
Sarah • family_with_children • gb
8
2026-10-30 • via Nuitee
T
Timothy • couple • gb
9
2026-10-30 • via Nuitee
M
Mohamed • family_with_children • ae
10
Thank you to Malika and her manager for their kindness, support, and helpfulness throughout my stay.
Pros:

Nice place , staff are supportive and kind specially Malika and her manger , they upgrade our room . We enjoyed our stay and will consider coming back soon

Cons:

What I liked most about my stay was the location and the supportive, patient, and helpful staff, who made the experience pleasant and comfortable.

2026-10-30 • via Nuitee
O
Oluwabanke • couple • gb
10
2026-10-30 • via Nuitee
W
Wamkelekile • family_with_children • za
8
It was pleasant and homely
2026-10-29 • via Nuitee
C
Christine • couple • gb
8
2026-10-29 • via Nuitee
A
Amna • family_with_children • gb
10
2026-10-29 • via Nuitee
H
Helen • family_with_children • gb
5
Good location but disappointed
Pros:

Great location for the city centre

Cons:

Beds and pillows were not very comfortable. The heating controls didn't work so we had to turn them off at the walls in order to not be hot. Shower was dreadful, basically just a trickle and impossible to wash in. Nothing provided to clean the kitchen with.

2026-10-29 • via Nuitee
M
McDonald • family_with_children • ie
8
2026-10-28 • via Nuitee
G
Graham • couple • gb
8
2026-10-28 • via Nuitee
M
MONIRA • family_with_children • gb
10
Pros:

Everything. Fantastic experience. Very helpful staff.

Cons:

Nothing

2026-10-27 • via Nuitee
N
Nagina • extended_group • gb
1
Cons:

Awful rooms not comfortable had to leave early due the uncomfortable beds! Do not waste your money if you want a good night sleep!

2026-10-27 • via Nuitee
A
Andrew • family_with_children • gb
9
Brilliant
Pros:

Great location. Nice place with good facilities. The room was good for a family stay. Kids loved it.

Cons:

Gym was rubbish.

2026-10-27 • via Nuitee
K
Kayleigh • family_with_children • gb
10
Pros:

The apartment was warm and comfortable and having 2 bathrooms was a big bonus

2026-10-27 • via Nuitee