Staycity Aparthotels Birmingham City Centre

Hotels
8.8 (5855 reviews)
88 Charlotte Street , Birmingham , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise and maintenance problems

Categories

Cleanliness
8.01
Mixed reviews with some mentions of cleanliness issues, such as unpleasant smells and inadequate maintenance.
Service
9.48
Staff praised for being helpful, friendly, and efficient.
Location
9.52
Many comments highlight the excellent location near the city center and amenities.
Room Quality
8.47
Generally good but mentioned size limitations and some maintenance issues.
Amenities
8.5
Positive feedback about the kitchen facilities but some issues with furniture and cleanliness.
Value for Money
8.46
Mixed sentiments about worth given the quality, though some saw good value.
Food and Beverage
9.01
Not explicitly mentioned, but kitchen facilities noted positively.
Overall Experience
8.98
General satisfaction expressed in most reviews despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:56

Property Description

Convenient Location
Located just an 11-minute walk from Birmingham New Street Train Station and 500 meters from the ICC-Birmingham.

Fully Equipped Apartments
Enjoy spacious and stylish apartments with a fully equipped kitchen and modern amenities.

Nearby Attractions
Explore Arena Birmingham and SEA LIFE Centre Birmingham, both under a 10-minute walk away.

Experience comfort and convenience at Staycity Aparthotels Newhall Square - book now for an unforgettable stay!

Important information:

Guests are advised the same credit card that was used to make the booking will be required to take the payment.

For bookings of 5 or more apartments, different policies and additional supplements will apply, and the customer will be contacted by Staycity Aparthotels with more information.

Staycity Aparthotels is a Cashless business.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.8
Based on 5855 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
S
Shona couple gb
2
Wouldn’t stay again.
Pros:

Off street parking

Cons:

It wasn’t clean. Fixings came off the wall. The sofa bed was stained and not comfy at all. The access hatch in the bedroom made awful banging noises. A child was above us and just ran back and forth for hours. There was no cover over the fuse box. It came across as cheap but has 4 star so we hoped for a bit better. The toilet was hard to flush. Very bright lights outside the windows at night.

2026-08-29 via Nuitee
B
Boris family_with_children fr
10
Agréable
2026-08-29 via Nuitee
S
Skye couple gb
7
2026-08-29 via Nuitee
F
Farhana family_with_children gb
1
2026-08-29 via Nuitee
M
Muteen solo_traveller gb
10
Pros:

The staff was really nice and kind and very helpful. Felt like they actually cared rather than trying to take more money

Cons:

The room had a few issues with it

2026-08-29 via Nuitee
T
Teflon_Don couple gb
10
Pros:

Perfect location, short walk anywhere you wanted to be.

2026-08-29 via Nuitee
M
Maryam family_with_children gb
8
2026-08-29 via Nuitee
A
Antonio solo_traveller es
8
Pros:

Atención

2026-08-28 via Nuitee
E
Esa couple pk
10
Pros:

Clean, comfortable, open space and was an amazing experience

2026-08-28 via Nuitee
E
elaine couple gb
9
Pros:

The location was ideal for getting to the occasion we were attending and the railway station.
It was in a quiet street but in the city centre. Our room was quiet - no noise from other rooms, the corridor or outside, so we got a good night’s sleep.
The staff were friendly and efficient throughout. The room was clean, tidy and well equipped.
The bed was huge and very comfortable.
There is a lovely canal walk nearby and easy access to cafes and restaurants.

Cons:

Unfortunately the shower drain struggled to cope with the power shower and the soap/shampoo container in the shower area hadn’t been refilled. But I still enjoyed it.

2026-08-28 via Nuitee
N
Nadia solo_traveller gb
10
Pros:

The apartment was really nice inside. Had complimentary tea and coffee. Everything we needed for our little break away.

Cons:

The only thing I would maybe say is that it would have been nice to have a bedside table either side of the main bed.

2026-08-28 via Nuitee
J
Jaiswal family_with_children in
10
2026-08-28 via Nuitee
T
Tayjah couple gb
10
2026-08-28 via Nuitee
C
Clarissa family_with_children gb
4
2026-08-28 via Nuitee
E
Ejemen family_with_children gb
6
I wouldn’t go back there.
Pros:

I was happy my whole family stayed in one apartment

Cons:

The smell in the corridor, the parking wasn’t well explained by the staff and we got a ticket for parking on the road. I wasn’t happy with this overall.

2026-08-28 via Nuitee
T
Tim extended_group gb
10
2026-08-28 via Nuitee
J
Jesus extended_group gb
8
2026-08-28 via Nuitee
S
Steven family_with_children gb
10
Fantastic
Pros:

Room was spotless, plenty of space with a family bathroom and a bathroom off the bedroom, fully kitted out kitchen, loads of spare towels and bedding, helpful staff on the front desk. Fantastic value for money.

Cons:

NA

2026-08-27 via Nuitee
K
Kayleigh solo_traveller gb
8
Very pleasant
Pros:

It’s a very spacious and quite clean accommodation for staying in birmingham. my room came with living space, bathroom, kitchenette two tvs and a bed. I would 100% recommend. Security at night hours and 24 hrs reception, I came back to the place late and asked to extend check out time which was easily applicable at reception. The bed was clean and comfortable.

Cons:

Only issue is that although my bathroom was clean, the toilet had some issues with the flush.

2026-08-27 via Nuitee
J
Jed family_with_children gb
8
Perfect for the family, decent location and great customer service!
Pros:

This was the second time I have stayed at the Staycity Apartments and once again it all worked out. The staff were brilliant on arrival and made a special notice of our children, offered them Ice Cream and had some colouring for them.

We used the room for a central location for shopping ahead of the Gladiators experience at the NEC the following morning. I have also re-booked to go again later in the year when we attend a concert at the Utilita Arena.

Cons:

N/A

2026-08-27 via Nuitee