The Dial House

Hotels
9 (1190 reviews)
High Street, , Bourton on the Water , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Bar
See all facilities

Review Highlights

Pros:
Great location
Exceptional food quality
Caring staff
Cons:
Room maintenance issues
Small room size

Categories

Cleanliness
7.75
The room showed signs of poor maintenance; there was dust and water damage.
Service
9.75
Staff were highly accommodating and showed genuine care for guests.
Location
9.75
Perfectly situated in the heart of a busy town.
Room Quality
7.75
The rooms were cozy, but some issues were reported, such as size and amenities.
Amenities
9.25
Standard quality for this hotel tier; some amenities were lacking.
Value for Money
8.75
Mixed comments regarding value considering some amenities were below expectations.
Food and Beverage
9.75
Exceptional food quality, well-presented meals.
Overall Experience
9.25
Overall a lovely stay, despite minor issues with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Historic Charm and Tranquil Gardens
Experience the enchanting ambiance of honey-hued stonewall buildings and peaceful gardens at The Dial House Hotel. Immerse yourself in the rich history and serenity of this idyllic village retreat.

Central Location and Nearby Attractions
Explore the wonders of Bourton-on-the-Water with ease, as the hotel is conveniently located near attractions like the Model Village, St. Lawrence’s Church, and Cotswold Motoring Museum. Take a short drive to visit Blenheim Palace and Sudeley Castle for more adventures.

Boutique Luxury and Comfortable Retreat
Indulge in a boutique hotel experience that combines contemporary flair with comfort. Whether you're seeking adventure or relaxation, The Dial House Hotel offers the perfect sanctuary for your Cotswolds getaway. Book now for a memorable escape.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CVT

Location

Guest Reviews

9
Based on 1190 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.25
K
Kelly • couple • gb
10
Friendly and excellent location
Pros:

Everything

Cons:

Nothing

2026-09-19 • via Nuitee
C
Chris • couple • gb
9
Great stay
Pros:

One of the few hotels in Bourton that has its own carpark. Great location once you find it, a little tricky in the car on Sat nav. Great boutique hotel and restaurant

Cons:

Bourton can get very busy with tourists

2026-09-18 • via Nuitee
E
edgardo • couple • ar
8
Hermoso lugar ,ubicación perfecta y muy recomendable
Pros:

Excelente el servicio del restaurante

Cons:

La escalera para la habitación del segundo piso

2026-09-18 • via Nuitee
C
Caroline • couple • gb
8
Enjoyed it
Pros:

Didn’t have breakfast but the evening meal was superb

Cons:

Toilet was dirty in the room and needed flushing

2026-09-17 • via Nuitee
R
Rozinah • solo_traveller • my
10
Pros:

Attentive courteous staff who will make sure you enjoy your stay. Thanks Daniela.

2026-09-17 • via Nuitee
L
Lisa • couple • gb
10
2026-09-15 • via Nuitee
S
Sophie • couple • mu
5
Central
Pros:

It was very central. Main building is old and typical.
Staff were great

Cons:

Beds not comfortables. Mattress needs upgrade.
Drain in shower very slow to evacuate water.

2026-09-14 • via Nuitee
R
Reagan • couple • us
9
Wonderful boutique hotel in the heart of town
Pros:

Really cute, boutique accommodation in the heart of Bourton-on-the-Water. The accompanying breakfast was delightful and all team members we interacted with were helpful and pleasant. Chef was able to make some
modifications to the menu to ensure a safe dining experience for someone with celiac, so that was very much appreciated. The faint pattering of raindrops on the window panes painted a very special memory as the evening set in. Almost a magical experience in a sense.

Cons:

The access to the parking area in the rear is kind of tight, so larger vehicles would be more unwieldy to maneuver. No real complaints though.

2026-09-13 • via Nuitee
A
adam • couple • gb
10
Perfect position perfect room
Pros:

Was amazing and free parking was a great point. So close to main attractions

Cons:

Breakfast was beautiful. Room was stunning very hot had a fan but at 37degress it’s tough to keep any room cool. Still very nice. Staff so helpful friendly

2026-09-12 • via Nuitee
B
boqian • couple • jp
6
2026-09-12 • via Nuitee
A
Anthea • couple • gb
10
Excellent professional service. Perfect location for our visit.
2026-09-11 • via Nuitee
G
Georgina • couple • gb
10
Fabulous hotel!
Pros:

Fab location, lovely hosts and clean room.

Cons:

Loved everything! Only niggle was the fitting that held the smaller shower head was loose so fell out sometimes when showering. Nothing that would stop us returning it is a fab place!

2026-09-10 • via Nuitee
W
Warwick • extended_group • au
10
Brilliant Stay. So happy that we booked it.
Pros:

Proximity into Town Centre

Cons:

The shower pan wasn’t draining properly. Which meant short showers.

2026-09-10 • via Nuitee
D
Debbie • couple • au
9
2026-09-10 • via Nuitee
T
Tracy • couple • gb
10
Lovely stay
Pros:

We stayed in the coach house, it was a lovely room, quiet apart from the few deliveries. It was clean and the bed comfortable.
Housekeeping was great and kept the room clean and tidy throughout our stay.
The food was delicious we had breakfast.. always a great choice and cooked fresh. Lunch was again delicious. Dinner was a great experience and again superb.
Sunday lunch of a wonderful roast was beyond expectations.
The location of the hotel was ideal for us to spend a few days in and around Bourton.
Staff were friendly and always helpful throughout our stay.
A little on the dear side but was quite happy to pay for the standard of service, food and a lovely hotel. Loved it.

Cons:

Occasional deliveries early morning, not everyday and needed to be done! Heard only as it was outside the window.

2026-09-08 • via Nuitee
J
James • couple • us
7
2026-09-08 • via Nuitee
H
HELENA • extended_group • br
10
Excelente
Pros:

Decoração e localização

Cons:

Quartos muito escuros e sem ninguém para atender a noite

2026-09-08 • via Nuitee
S
Sabina • solo_traveller • it
10
The Dial House è un posto incantevole
Pros:

È una struttura perfetta sotto ogni punto di vista che ti consente di vivere un'esperienza autentica e immersiva nella campagna inglese senza rinunciare al confort e ai servizi più utili in un villaggio incantevole

Cons:

Era tutto perfetto

2026-09-06 • via Nuitee
J
Jo Patten • solo_traveller • au
10
Pros:

Such beautiful accommodation, we thoroughly enjoyed our stay! Hope to come back again sometime soon, very attentive staff & all finishes of a high standard including lovely linen. Great location, very central to everything in Bourton on the Water.

2026-09-06 • via Nuitee
V
Valerie • extended_group • us
8
Lovely hotel, prime location, friendly staff!
Pros:

Loved the location, the decor and amenities.

Cons:

Not having a shower was inconvenient. The lighting was very dim in the room and would have appreciated brighter ceiling lights.

2026-09-06 • via Nuitee