Best Western Plus Angel Hotel

Hotels
Best Western Plus
7.8 (1520 reviews)
8 Market Place , Chippenham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Sewage smell in one room
High parking charges

Categories

Cleanliness
6.55
One review mentioned a room that had a sewage smell.
Service
8.55
Multiple reviews praise the staff for being friendly, helpful, and professional.
Location
8.55
Hotel is centrally located with easy access to transport and attractions.
Room Quality
7.55
Rooms are described as spacious and comfortable, though one had a sewage issue.
Amenities
8.05
Amenities included a comfortable bar and options for activities.
Value for Money
7.05
Pricing is considered high, but many felt worth the experience.
Food and Beverage
8.05
Food quality and breakfast received positive mentions.
Overall Experience
8.05
Overall very positive experiences reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Historic Charm and Modern Comforts

Luxurious Amenities

Convenient Location

Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.

Book now and create unforgettable memories at the Best Western Plus Angel Hotel.

Important information:

Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 1520 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 8.05
K
Keith solo_traveller gb
9
2026-07-25 via Nuitee
A
antonius solo_traveller nl
4
Snel vergeten en volgende keer een ander hotel
Pros:

Eten was prima

Cons:

Smerige kamer en ramen die al eeuwen niet schoongemaakt zijn. Geen enkele dag is de kamer opgemaakt. Foutieve factuur, koude douche, verrotte kozijnen, geen airco.

2026-07-23 via Nuitee
N
N couple gb
7
Well located and comfortable
Pros:

Excellent location and good facilities

Cons:

Extra charge for parking, communication of staff at reception sub par

2026-07-23 via Nuitee
C
crane man solo_traveller ie
7
2026-07-23 via Nuitee
L
LUISA solo_traveller it
7
Pros:

il giardinetto interno la sera: molto tranquillo

Cons:

la camera era caldissima, senza condizionatore. Migliorabile la pulizia del bagno

2026-07-22 via Nuitee
M
mullinex couple gb
9
Would stay here again, nice hotel, lovely town.
Pros:

Stayed here several times now. Ideally situated in the town centre, on site parking, nice seating area for the bar outside, plenty of pubs in the town.

Cons:

Depending on the room, some beds can be a little more uncomfortable than others.

2026-07-22 via Nuitee
J
Julie couple gb
9
Clean, comfortable, modern. Dog friendly.
Pros:

Nice town centre location, modern, clean and comfortable facilities. Dog friendly. Good menu and lovely staff.

2026-07-21 via Nuitee
M
Maddison solo_traveller gb
8
Pros:

Good location, god parking and friendly staff

Cons:

N/A

2026-07-21 via Nuitee
A
andy couple gb
8
Great location ,very comfortable bed and generously sized room ,very clean and the staff very polite
Pros:

The location is perfect ,very easy to get around the town as is in the centre ,the rooms are very spacious and the bed extremely comfortable

Cons:

At breakfast the bacon ran out and was told they wouldn’t be replenishing ,other than that no complaints

2026-07-20 via Nuitee
S
Sam solo_traveller gb
6
2026-07-20 via Nuitee
O
Oliver couple de
5
2026-07-14 via Nuitee
M
mark solo_traveller gb
5
Disappointing
Cons:

Reception poor; staff just didn’t really care.
Arrived 9.10pm after long journey. No food at all available. Advice as to where to eat was very poor
No air conditioning in stiflingly hot room.

2026-07-14 via Nuitee
A
Ainsley solo_traveller gb
5
Sweat box in an old building that time is almost forgetting
Pros:

Good location, friendly staff, nice courtyard.

Cons:

Old building, rabbit warren of stairs. Ridiculously hot and no air conditioning

2026-07-13 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

A nice hotel I loved the courtyard garden

2026-07-13 via Nuitee
A
Alan Le Page family_with_children gg
8
Had it been a little cooler or the room had A/C i would have rated it 5star
Pros:

Very nice Hotel, great location, plenty of on site parking but could do with a little more information on how to locate the parking site. Breakfast was really good and the Garden area was very nice.

Cons:

With the current climate changes Air conditioning should be considered. The room was extremely warm and the fan supplied didn't really have much effect

2026-07-12 via Nuitee
V
Victoria solo_traveller gb
10
2026-07-12 via Nuitee
S
Sarah extended_group gb
8
Comfortable and convenient hotel in the centre of town.
Pros:

Town centre location, but wasn’t noisy at night. Large, comfortable rooms. Off-street parking connected to hotel - particularly useful as we had accessibility needs.

Cons:

Directions to parking were only provided after arrival, would have been easier to go directly there.

2026-07-11 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Good location, easy to park, comfy bed, helpful staff, reasonable space in room ( we have had more space on previous visits on the same class of room )

Cons:

The room was quite awkward with low beams, the shower sideways onto the bath wasnt great. Breakfast wasnt the best we have had , coisants were not fresh, very limited choice of fruit. Didnt try the cooked...too hot!

2026-07-09 via Nuitee
J
Javier couple es
7
Pros:

Bien en general la recepción bien

Cons:

Me hicieron pagar la cena antes de servirmela eso me molestó

2026-07-09 via Nuitee
R
Richard solo_traveller gb
5
Pros:

Good room. Hotel is lovely building

Cons:

I thought for the price there might be air con in room.....Hard to keep room cool, even with fan on.
Was hoping car park would be free unclear on Booking.com.) Breakfast a bit expensive, and not great (orange juice from concentrate? Coffee from auto machine

2026-07-08 via Nuitee