Best Western Plus Angel Hotel

Hotels
Best Western Plus
7.8 (1559 reviews)
8 Market Place , Chippenham , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Cons:
Sewage smell in one room
High parking charges

Categories

Cleanliness
6.55
One review mentioned a room that had a sewage smell.
Service
8.55
Multiple reviews praise the staff for being friendly, helpful, and professional.
Location
8.55
Hotel is centrally located with easy access to transport and attractions.
Room Quality
7.55
Rooms are described as spacious and comfortable, though one had a sewage issue.
Amenities
8.05
Amenities included a comfortable bar and options for activities.
Value for Money
7.05
Pricing is considered high, but many felt worth the experience.
Food and Beverage
8.05
Food quality and breakfast received positive mentions.
Overall Experience
8.05
Overall very positive experiences reported, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Historic Charm and Modern Comforts

Luxurious Amenities

Convenient Location

Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.

Book now and create unforgettable memories at the Best Western Plus Angel Hotel.

Important information:

Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

7.8
Based on 1559 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.05
Food and Beverage: 8.05
Overall Experience: 8.05
D
Dago solo_traveller it
7
Buona posizione ma parecchio vintage
Pros:

Vicino a molte zone attrattive. Colazione buona, carino l esterno per mangiare

Cons:

Assurdo pagare il parcheggio avendo uno spazio molto ampio davanti.
La struttura è piuttosto vintage , alcune camere sono molto piccole. Manca l' aria condizionata nelle stanze ma ci sono delle ventole portatili

2026-08-07 via Nuitee
K
Kathryn couple gb
4
Poor
Pros:

It looked ok from the outside but was very tired inside.

Cons:

Very tired. No hot water on the Sunday. Very disappointing considering it was an expensive hotel.

2026-08-05 via Nuitee
D
Denise couple gb
8
I have been to the hotel 5 times now and would return. Just the hygiene in the bathroom needs attent
Pros:

Self service

Cons:

The dispenser holders in the bedrooms for shower gel were grubby.
Tiles in the shower need cleaning

2026-08-04 via Nuitee
P
Patricia solo_traveller gb
7
Overnight stay.
Pros:

Good location and the room was confortable.

Cons:

Food was not great and was expensive.

2026-08-03 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Everything!

Cons:

Dust on the fan in.our room but the room itself and the bathroom were very clean.

2026-08-02 via Nuitee
S
Smith solo_traveller se
10
Pros:

Lovely breakfast.
Very friendly and helpful staff.
Swimming pool and gym were great.
Big comfy bed and bathtub.

Cons:

No complaints.

2026-08-02 via Nuitee
S
S. solo_traveller nl
8
Fijn verblijf om de omgeving te verkennen.
Pros:

De ligging en het personeel

Cons:

Niets

2026-08-02 via Nuitee
P
patpI8248KR Solo travel Poole, Bournemouth, Christchurch and Poole, Dorset, England
8
A reasonable hotel
Pros:

Pleasant hotel, nice room, comfortable bed, and friendly staff. I did not eat there except for breakfast, which was fine on the Saturday, but on Sunday morning the croissants were stale. I did not have a car with me but people should be aware they charge £7.50 a day for parking, which when you have paid over £160 per night for B&B just seems an unpleasant add on.

2026-07-30 via Tripadvisor
V
V6424WFsusank Family
6
Family wedding
Pros:

Stayed for the weekend 1st room was very very small and very dirty asked to be move and our next room was fine except it was still quite dusty and could have done with a good thorough clean breakfast fine waiting staff could have been happier doing their job garden lovely except we had to clear tables ourselves take glasses back to bar where /staff were looking bored ,if they were my staff I would have not been happy when the tables were very untidy in the garden our lunch plates were still there when we left the hotel that evening ,asked for a taxi the next morning one girl was playing on her mobile and the other never acknowledged us unable to get a taxi think management need a meeting !!

2026-07-27 via Tripadvisor
K
Keith solo_traveller gb
9
2026-07-25 via Nuitee
A
antonius solo_traveller nl
4
Snel vergeten en volgende keer een ander hotel
Pros:

Eten was prima

Cons:

Smerige kamer en ramen die al eeuwen niet schoongemaakt zijn. Geen enkele dag is de kamer opgemaakt. Foutieve factuur, koude douche, verrotte kozijnen, geen airco.

2026-07-23 via Nuitee
N
N couple gb
7
Well located and comfortable
Pros:

Excellent location and good facilities

Cons:

Extra charge for parking, communication of staff at reception sub par

2026-07-23 via Nuitee
C
crane man solo_traveller ie
7
2026-07-23 via Nuitee
L
LUISA solo_traveller it
7
Pros:

il giardinetto interno la sera: molto tranquillo

Cons:

la camera era caldissima, senza condizionatore. Migliorabile la pulizia del bagno

2026-07-22 via Nuitee
M
mullinex couple gb
9
Would stay here again, nice hotel, lovely town.
Pros:

Stayed here several times now. Ideally situated in the town centre, on site parking, nice seating area for the bar outside, plenty of pubs in the town.

Cons:

Depending on the room, some beds can be a little more uncomfortable than others.

2026-07-22 via Nuitee
J
Julie couple gb
9
Clean, comfortable, modern. Dog friendly.
Pros:

Nice town centre location, modern, clean and comfortable facilities. Dog friendly. Good menu and lovely staff.

2026-07-21 via Nuitee
M
Maddison solo_traveller gb
8
Pros:

Good location, god parking and friendly staff

Cons:

N/A

2026-07-21 via Nuitee
S
Sam solo_traveller gb
6
2026-07-20 via Nuitee
A
andy couple gb
8
Great location ,very comfortable bed and generously sized room ,very clean and the staff very polite
Pros:

The location is perfect ,very easy to get around the town as is in the centre ,the rooms are very spacious and the bed extremely comfortable

Cons:

At breakfast the bacon ran out and was told they wouldn’t be replenishing ,other than that no complaints

2026-07-20 via Nuitee
O
Oliver couple de
5
2026-07-14 via Nuitee