Share this hotel
Facilities
Property facilities
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Pets allowed
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Facilities for disabled guests
-
Ironing service
-
Non-smoking throughout
-
Shared lounge/TV area
-
Heated pool
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
Food delivered to guest room
-
Screens / Barriers between staff and guests for safety
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Access to nearby indoor pool
-
Golfing on site
-
Fitness facilities (surcharge)
-
Internet access
-
Reception hall
-
Japanese garden
-
Swimming nearby
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Historic Charm and Modern Comforts
Luxurious Amenities
Convenient Location
Experience the perfect blend of history and luxury at the Best Western Plus Angel Hotel. Indulge in the brasserie dining, relax in the indoor pool, and stay fit at the gym. Enjoy free parking, WiFi, and a range of room amenities. Dine at the on-site restaurant, unwind at the bar, or explore the garden. Ideal for events and weddings, our hotel offers everything you need for a memorable stay. Conveniently located near popular cities and attractions, your next adventure is just a short drive away.
Book now and create unforgettable memories at the Best Western Plus Angel Hotel.
Please note that the car park is located at the rear of the hotel off Gladstone Road. You will be required to register your vehicle(s) registration number on the touch screen at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
-
Parking
Public parking is possible on site (reservation is not possible) and costs GBP 5 per day.
Location
Guest Reviews
Petit déjeuner mesquin
Des fêtes ont été organisées tard le soir faisant un bruit infernal dans un hôtel où il n’y a meme pas de double vitrage et où les murs sont fins comme du papier à cigarette .
Salle de bain archaïque
Je rajoute un très mauvais rapport qualité /prix
The lower floor and gardens are well thought out and an attractive area.
Rooms in the older section of the hotel are dated and have poor ventilation.
Take care you register your car! This place is in need of an overhaul, not just the building but the management too.
Staff are only as good as their training. Not to be blamed for their inability to do their jobs, as they are not trained. Shame on you management.
The restaurant was near empty in a town that was rammed. Every other restaurant was booked out.
Make sure you take all your belongings. Within a half hour of check out, forgotten items in a drawer had gone missing!
Great staff , friendly and meal was very nice
Swimming pool
Coat
Good location. Helpful reception staff.
Easy parking.
Swimming pool.
We were put in the old building, 2nd floor up, but when we entered the room, it was small, cramped, smelt and we couldn't even open the window....bearing in mind it was 34 degrees and we had a dog. She panted as soon as we walked in. I asked to change and was given a ground floor room in the new part of the building. This was much bigger and cooler, and had a fan....a godsend! The receptionist was great ang helpful. Room 105 was very noisey though. Next to the main door and another main door to the other block! Both spring back!! Just a warning.
Excellent location, comfortable big room, helpful staff, good breakfast
Nothing. in the middle of an exceptional heatwave would have loved aircon, but they did provide a fan
Awesome location. Literally is THE CENTER of the town. The car park was very good value for money at only £7.50 for 24 hours. Room was ok. It's a three star hotel that is also trying to be a restaurant, pub and community hub by the looks of things. Overall, chippenham isn't well served for hotels - so this is probably about what you'd expect. Not amazing but not terrible either.
The room was in a separate side building, had to walk through a beer garden to get to it - bit weird but, not terrible. It could have used a bit of a repaint and new windows. Bit tired and old fashioned. Holes in skirting boards, marks on the door. Wish it had a fridge. The lack of aircon was brutal though. There was a good fan, which I was glad of because it was 25 degrees when we stayed - but any hotter than this and I can tell it'd get uncomfortable at night. Bit pricey for what it was - but it was the last room available and there was a folk festival event on which I think jacked the price a bit.
Location was good . Staff friendly . Access was fairly easy .
No lifts although we did have ground floor room but stairs would have been tricky . Heating was either full on or off no temp regulation and no aircon. Limited complimentary milk tea coffee . Bed a bit lumpy.
Location great - in the centre of town. Simple standard room but clean and very comfortbale bed. Good linen. Parking is £7 for overnight stay, which is reasonable for centre of town. Pool area looked clean and was mostly empty.
Receptionist not very welcoming. Quite grumpy and felt like we were putting her out when we checked in.
Location
Nothing
Location in the centre of town is great.
The courtyard is very pleasant to sit in.
Management blamed inexperienced staff for some of the issues we encountered. We feel this was unfair on them. They clearly had not had the training and supervision from management to do their jobs.
Very evident was in the bar/dining areas. Due to large events in the area, the hotel was at full capacity. However, the bar and restaurant were very quiet. We were still on two nights of our three nights of our stay turned away from ordering food. Firstly rudely told, despite, observing others ordering and being served food in the lounge, we could not eat in there....there were menus on the table. The second night that they had stopped serving.
Although the manager pursued us as we walked towards a very busy but welcoming and accommodating restaurant metres from the hotel to apologize to us by blaming his staff, the whole experience left us very disappointed.
The room was ok. A cleaning issue resolved quickly but it was tired, in need of fundamental maintenance, the windows rotten, the floor in the shower felt unsupported when standing in the shower. The bed had been badly fixed at some stage too.
Everything
Nothing
Location
Light coming into bedroom from windows and under the door.
Your guide to the flawless travel experience
Popular Countries
Get our app
