Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Comfortable room
Lovely ambiance
Cons:
Some issues with dinner quality
Room temperature complaints
Staff rudeness noted

Categories

Cleanliness
8.73
Clean room mentioned in several reviews, but some inconsistency noted in room setup.
Service
9.4
Staff repeatedly described as friendly and attentive.
Location
9.24
Great location noted multiple times, especially for scenic views.
Room Quality
8.69
Rooms generally comfortable but some room size and comfort issues mentioned.
Amenities
8.72
Good amenities overall, but some feedback on pricing.
Value for Money
8.58
Value questioned in a few reviews, particularly for food and drink prices.
Food and Beverage
8.53
Breakfast praised highly, but some negative experiences reported regarding dinner.
Overall Experience
9.3
Overall positive experiences with several reviews indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:21

Property Description

Scenic Location in Norfolk Broads
Hotel Wroxham offers a picturesque setting in the heart of the Norfolk Broads, with some rooms providing stunning views over the River Bure. Perfect for both leisure and business travelers, being conveniently located just 8 miles from Norwich city centre.

Dining Experience at Waterside Terrace Bar and Restaurant
Indulge in a culinary journey at the Waterside Terrace Bar and Restaurant, where guests can savor a range of delicious meals from bar snacks to a 3-course set menu. Enjoy dining while overlooking the charming views of Wroxham, the 'capital of the Broads'.

Versatile Venue and Entertainment Options
Hotel Wroxham is not just a place to stay but also an ideal venue for business meetings, seminars, and social gatherings. With its private pleasure cruiser available for hire, tailored trips are guaranteed. Additionally, guests can unwind with live music, comedy shows, and barbecues during their stay.

To experience the beauty and convenience of Hotel Wroxham, book your stay now.

Important information:

Small to medium size dogs are welcome at an additional charge. Allocated rooms for pets are limited and only one pet per room is permitted.
Kindly note that pets should not be left alone at any time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for £25 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for £25 per person per night when using an available extra bed.
    People 13 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1902 reviews
Cleanliness: 8.73
Service: 9.4
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 9.3
R
Rolison couple gb
3
Room too hot, unhelpful staff
Pros:

The location and resturant

Cons:

We booked for 3 nights but only stayed 2. The room was far too hot and stifling at night. The weather wasn't that hot, it was just there was no ventilation. The fan provided didn't help.
We paid for our dog to stay, the room should never be made available for dogs, they must know there's an issue with heat at night.
When we complained we were told it's a listed building so there's nothing they can do. I really question this as it's a '70's build with no insulation.
We would definitely noit recommend this hotel.

2026-07-03 via Nuitee
J
Jamie solo_traveller gb
10
Lovely
Pros:

Everything

2026-07-03 via Nuitee
J
Jill solo_traveller gb
8
A lovely hotel and the breakfast was really good, views over the river are great. No air conditioning made the room ver
Pros:

Good breakfast and lovely outdoor terrace

Cons:

The stairs to the rooms have little depth and no lift

2026-07-02 via Nuitee
E
Eleanor solo_traveller gb
8
Disappointed
Pros:

Position.It is in a lovely spot on the Broads.The staff were very friendly and the hotel is very dog friendly.Our room had dog bed and doggie goodies

Cons:

Unfortunately our room was not what we were expecting.While the bed was comfortable and extras like quality coffee,tea etc .The room was quite compact, the bathroom tiny, the shower was so neat I could barely turn around.This night away was a surprise birthday treat from my husband and wasn' t up to our expectations.

2026-06-30 via Nuitee
A
Amanda solo_traveller gb
9
2026-06-30 via Nuitee
B
Brian solo_traveller gb
6
LOCATION GOOD /BREAKFAST GOOD/BED COMFORTABLE/ -EXPENSIVE /NO AIRCON --CANT SLEEP /HSE DEFICIENCIES
Pros:

STAFF VERY PLEASANT /BREAKFAST WAS VERY GOOD /BED WAS VERY COMFORTABLE /CONVENIENT FOR TOWN/RAIL

Cons:

1)THE PROPERTY IS FELT FLAT ROOFED -AND OFFERS ZERO INSULATION FROM ANY TEMPERATURE EXTREMES -MY ROOM WAS VERY HOT THERE WAS NO AIR CONDITIONING -ONLY A FAN I HAD TO KEEP MY DOOR OPEN TO GET ANY VENTILATION --SEVERAL GUESTS I OVERHEARD -SAME EXPERIENCE --ONE SLEPT IN HIS CAR --ANOTHER LADY SAT NEXT TO THE FIRE EXIT OPEN DOOR -FOR THE PRICE -£197 /NIGHT ID EXPECT BETTER
2)THE FIRE ESCAPES NEED TO BE LOOKED AT BOTH HAD HIGH STEPS DOWN SO ANY FRAIL OCCUPANT MAY STUMBLE IN THE PANIC TO EGRESS
3)SEVERAL OBSTRUCTIONS --A LONGER AND CHAIRS BLOCKED EXIT ON THE OUTSIDE
4)NO HANDRAIL ON EITHER EXIT STAIRS
5)EXPOSED ELECTRICAL JUNCTION BOX ON A LIGHT ALONG THE ROOF EXIT
6)SLIPPERY FIRE EXIT ROOF SURFACE
7)MY ROOM HAD A SMALL BATH WITH SMALL SCREEN -IT WAS VERY DIFFICULT TO STEP INTO THE BATH TO GET A SHOWER -A CERATIN SLIP HAZARD -IF THE SCREEN WAS NOT CAREFULLY POSITIONED SHOWER WATER WOULD GO ON THE BATHROOM FLOOR -A SLIP HAZARD --I BELIEVE THERE ARE OTHER ROOMS WITH SHOWER TRAYS ONLY
8)A FEW -''UNEVEN STEPS '' SIGNS -and the GUAGES -ie the HEIGHT OF THE STEPS ISNT BULDING REG STANDARD ESPECIALLY ON THE FIRE EXITS

2026-06-29 via Nuitee
J
Julie couple gb
6
Pleasant, comfortable and clean. Staff could do with engaging with their guests
Pros:

Room was very clean and serviced every morning. Breakfast (included) very good and restaurant good but a bit pricey. The decor in the main entrance, dining room and patio all very good with plenty of seating areas. Lots of boats mooring and holiday makers coming in for drinks and meals which gave the bar area a good atmosphere

Cons:

The staff, although effecient and pleasant had no personality. No chat or pleasanturies. Very sombre apart from the Spanish waiter and a young chap waiting on tables. The receptionist could not even be bothered to stand or address me when she was giving me my final bill and was quite brusque. Not acceptable.
The bar area in the evening the locals would come in for drinks and the language was terrible. My husband and I were sat around the corner having a last drink and the 'f....' word was very audible and literally every other word!! Not what I would expect from this kind of establishment.

2026-06-29 via Nuitee
J
John solo_traveller gb
10
Pros:

Lovely stay friendly staff excellent food

2026-06-26 via Nuitee
A
Alan solo_traveller gb
9
Great for a short break
Pros:

Excellent staff and great food. Location brilliant.

Cons:

Upstairs and rooms hot and stuffy

2026-06-25 via Nuitee
D
Drew couple gb
9
Pros:

Lovely location, great food and very friendly staff.

2026-06-24 via Nuitee
K
Kevin couple gb
7
Lovely hotel but for expensive room should have a fridge and needs air conditioning
Pros:

Lovely people excellent food room was nice view was excellent

Cons:

Paid top money for best room no fridge so if you’re taking medication would be a problem and no air conditioning

2026-06-24 via Nuitee
P
PAUL couple gb
5
Was mixed with friendly staff but slow service at mealtimes, breakfast was really good but not the evening meal experien
Pros:

The restaurant and bar area was very nice and being next to the water had a nice ambiance to it

Cons:

The restaurant service was slow but having to send my steak back twice because it was medium to well done and then rare when I asked for medium rare was poor for a hotel that charges the prices they do

2026-06-23 via Nuitee
A
Alex couple gb
3
Overpriced, extremely hot, do not recommend
Pros:

The pub/bar area was nice, and cosy to relax with board games and TV for the football etc.

Cons:

Very overpriced in general. Outdated facilities.

For the price, I really don't recommend staying here.

Most importantly, AIR CONDITIONING has to be installed here for summer stays. Until they have AC installed, please avoid if you can.

Our room was a non water view room and it had no ventilation whatsoever. The room trapped heat and no matter what we did to get rid of it, with the window fully open, fan on top of the chair and luggage and wet towels draped everywhere for cooling; it was still over 30 degrees in the room at all times, even when it was 20 degrees over night. When I asked for another fan, I was told there isn't one and that was the end of it.

The breakfast was fine and the service was great, but the plates and cups were dirty often.

A pint was more expensive than London, this one still baffles me.

The bathroom was probably less than one square metre, I barely fit in there so if you're over 6 foot, bear that in mind.

2026-06-22 via Nuitee
D
Dave couple gb
10
2026-06-21 via Nuitee
C
Colin couple gb
8
2026-06-21 via Nuitee
J
Jane couple gb
8
Enjoyable stay with good food and friendly competent staff.
Pros:

Breakfast were very good a nice selection and cooked well. Staff were always friendly and helpful. Bed were really comfortable, shower gel,shampoo etc were high end and beautiful. Bottled water provided each day as well as various tea, coffee and biscuits.

Cons:

The room was exceptionally hot, a fan is provided but with the excessive temperatures of the last couple of days it was difficult to sleep. In fairness to the hotel it was made clear there was no air conditioning when booking…… that was my only slight downside.

2026-06-21 via Nuitee
S
Samantha couple gb
10
2026-06-19 via Nuitee
M
Marion solo_traveller gb
10
2026-06-18 via Nuitee
N
Nick couple gb
10
2026-06-17 via Nuitee
A
Anthony couple gb
10
2026-06-17 via Nuitee