Kensington Hotel

Hotels
5.5 (1186 reviews)
18 Durley Chine Road , Bournemouth , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Non-smoking throughout
Outdoor furniture
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good location
Cheap price
Cons:
Poor cleanliness
Lack of service

Categories

Cleanliness
3.96
Numerous reports of dirty rooms, hair in beds, and unclean bathrooms.
Service
5.93
Lack of staff presence noted, but standard for lower-tier accommodations.
Location
8.97
Convenient for events and transport; generally favorable sentiment.
Room Quality
4.42
Rooms are basic with issues noted, but clean and manageable for short stays.
Amenities
3.45
Limited amenities available, issues with cleanliness in supplied items.
Value for Money
5.91
Very cheap option; expected lower quality but some feel it's still not worth it.
Food and Beverage
5.96
Not specifically mentioned or relevant, considered standard quality for this hotel tier.
Overall Experience
5.43
Mixed experiences; some enjoyed the value while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:48

Property Description

Prime Location near Award-Winning Beaches
Located just a 10-minute walk from Bournemouth's renowned beaches, The Kensington Hotel offers a charming stay with bright, traditionally furnished rooms featuring private bathrooms.

Modern Amenities for Comfort
Each room at The Kensington is equipped with a flat-screen TV, private bathroom, and free high-speed fiber Wi-Fi. Some rooms even boast comfortable seating areas for relaxation.

Convenience and Accessibility
Enjoy the convenience of free parking at The Kensington and explore Bournemouth's city centre just a short 10-minute walk away. Don't miss out on visiting Bournemouth Pier and the International Centre, both within easy walking distance.

Ready to experience seaside comfort and convenience? Book your stay at The Kensington Hotel now!

Important information:

Please note that parking is limited and is on a first-come, first-served basis.

Kindly note that the hotel is currently undergoing a partial remodeling. Some rooms may experience low water pressure due to the age of the building but a new water/heating system will be installed soon.

When booking for 6 people or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 1186 reviews
Cleanliness: 3.96
Service: 5.93
Location: 8.97
Room Quality: 4.42
Amenities: 3.45
Value for Money: 5.91
Food and Beverage: 5.96
Overall Experience: 5.43
K
KALPANA • extended_group • gb
3
Bad experience
Pros:

Room size

Cons:

No bath soap, no room service only give get new towel. No 24 hours reception

2026-05-30 • via Nuitee
L
Lulzim • family_with_children • gb
3
I will never book again with them
Pros:

Nothing

Cons:

The check in time are not same as you have on booking website, no one in reception all night, the emergency number didn’t work. The window didn’t lock, no draining point on the bathroom, only 4 small towels left for use for a family of 4, 2 of them i had to use to dry the bathroom floor because otherwise we will slip. No shampoo, tv didn’t work, bloody stain look like on the curtain.

2026-05-30 • via Nuitee
B
Baltag • family_with_children • gb
4
2026-05-30 • via Nuitee
I
iqbal bhatti • solo_traveller • gb
8
Pros:

room was clean and Tidy. Beds Were Comfortable.

Cons:

there was No staff when you needed.

2026-05-30 • via Nuitee
J
Jackson • extended_group • gb
2
Would not stay here again if staying in the area longer
Pros:

Thankfully was only using as an overnight stop over. So not much to comment here except it was cheap

Cons:

Invisible staff. No facilities ( "when does the bar open?" "June"). Kettle did not work. No hot water for a shower. Room felt unclean.

2026-05-29 • via Nuitee
R
Reddy • solo_traveller • gb
6
Pros:

Nothing

Cons:

Customer service

2026-05-28 • via Nuitee
H
Hawrot • family_with_children • gb
8
2026-05-28 • via Nuitee
S
Szidonia • family_with_children • gb
3
Very old and dirty hotel
Pros:

Nothing

2026-05-27 • via Nuitee
V
Vanessa • solo_traveller • gb
8
Pros:

Beds were comfortable and able to fit 5 people in room with 3 beds for kiddies and double for adults. Shower was great. Free parking

Cons:

The door frame between the bathroom and bedroom had little spikes from the frame so be careful when stepping out. No breakfast

2026-05-27 • via Nuitee
V
victoria • solo_traveller • gb
5
2026-05-26 • via Nuitee
I
Isabel • family_with_children • gb
3
2026-05-26 • via Nuitee
P
Pawel • family_with_children • gb
10
Pros:

Nice start and clean rooms

Cons:

The kettle was dirty inside, black stuff floating inside after boiling

2026-05-26 • via Nuitee
B
Brennan • solo_traveller • gb
3
Pros:

We liked bournemouth

Cons:

The room very cold and the heating we were told! only came on between 8pm & 10pm which was very strange
They was no offer to accommodate us at all
Also lots of noise during the early hours of 4am 6am
Which ruined are supposedly quite weekend away.

2026-05-25 • via Nuitee
K
Kimberly • family_with_children • gb
3
The smell from the room unfortunatly ruined the stay
Pros:

The room size was large and comfortable beds.

Cons:

There was an awful smell to the room, it woke me up several times and being on the floor level we were unable to keep the windows open all night. Such a shame as the room was a great size but the smell lets it down. It needs looking into

2026-05-24 • via Nuitee
A
asa • family_with_children • gb
7
2026-05-24 • via Nuitee
P
Peter Hamilton • extended_group • gb
8
Basic but fine
Pros:

Basic but fine for a short stay. The room was clean and the hotel within walking distance of the town centre and pier etc

2026-05-22 • via Nuitee
J
Justin • couple • gb
7
Very uncomfortable
Pros:

Location

Cons:

Very dated, old worn furniture, toilet seat very lose, only half a loo roll, shower door didn’t shut properly, double bed was VERY hard

2026-05-14 • via Nuitee
J
Joseph • extended_group • gb
6
2026-05-11 • via Nuitee
F
Finley • extended_group • gb
6
2026-05-10 • via Nuitee
A
ANDRZEJ • solo_traveller • gb
6
2026-05-09 • via Nuitee