Palazzo Hotel Kulai

Hotels
7.8 (449 reviews)
5006 Jalan Kenari, Bandar Putra , Kulai , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Fax/photocopying
Minimarket on site
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food Variety
Cons:
Parking Issues
Room Quality
Initial Odor in Rooms

Categories

Cleanliness
7.51
Many reviews mentioned cleanliness positively, though some expressed issues with room odors.
Service
8.48
Staff was frequently praised for their friendliness and service.
Location
8.52
Location close to attractions and food options was positively mentioned.
Room Quality
6.97
Mixed comments regarding room quality, especially with windowless rooms and some odors.
Amenities
8
General amenities like lifts were noted, though parking was a concern.
Value for Money
7.46
Some reviews suggest there are better value options given the limitations.
Food and Beverage
8.01
Reviewers enjoyed the variety of food options available.
Overall Experience
7.48
Overall experiences were mixed, with some enjoying the stay while others noted major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:37

Property Description

Convenient Location
Strategically located near popular attractions such as Palm Villa Golf Course and Johor Premium Outlets.

Comfortable Accommodation
All rooms feature a flat-screen TV and private bathroom, with some units offering a separate seating area.

Easy Access to Dining and Attractions
Numerous dining options within walking distance and close proximity to Legoland, Hello Kitty Town, and other key destinations.

Book your stay at Palazzo Hotel for a memorable experience in Kulai, Johor.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.8
Based on 449 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.48
T
Thajul • solo_traveller • my
8
2026-09-15 • via Nuitee
M
Mahaletchumy • solo_traveller • my
10
2026-09-06 • via Nuitee
H
Hadi • couple • my
8
Pros:

Easier and manageable

2026-09-04 • via Nuitee
S
Shiew • solo_traveller • my
7
2026-09-03 • via Nuitee
S
Shiew • solo_traveller • my
8
2026-09-03 • via Nuitee
K
Kaisah • couple • my
4
2026-09-01 • via Nuitee
N
Norfarizan • solo_traveller • my
8
2026-08-31 • via Nuitee
N
NORLELA • couple • my
10
Terbaik.. bangga sebagai anak johor. Teruskan amalan terbaik bagi pelancongan negeri Johor
Pros:

Bersih dan selesa

Cons:

Tiada isu

2026-08-29 • via Nuitee
R
Ruzana • extended_group • my
6
Ok
Pros:

Dekat area Stadium Mini Kulai

Cons:

Ok

2026-08-26 • via Nuitee
E
Eric • family_with_children • my
10
2026-08-14 • via Nuitee
F
FAZIZ HAKINI • solo_traveller • my
8
2026-08-08 • via Nuitee
S
Seran • solo_traveller • my
1
2026-08-07 • via Nuitee
M
Muhamad Hassan • couple • my
1
2026-08-07 • via Nuitee
W
Wiena • extended_group • my
10
2026-08-05 • via Nuitee
N
NOOR AFIZAH • solo_traveller • my
9
2026-08-02 • via Nuitee
M
Mohd Rosdi • solo_traveller • my
8
2026-07-24 • via Nuitee
K
Khairil azrie • solo_traveller • my
3
2026-07-20 • via Nuitee
A
Asyraf Ammar • solo_traveller • my
10
2026-07-14 • via Nuitee
N
Noorhaslinda • solo_traveller • my
9
Pros:

Hotel ini bersih sangat..bantal, selimut dan tuala berbau wangi.. walaupun 3 tingkat tapi ada lif..staff sangat membantu kerana last minute kami terpaksa tukar booking kami dan mereka menyelesaikan masalah kami dengan baik..waktu menunggu untuk check in dan check out pun sekejap sahaja.. terima kasih atas layanan baik sepanjang kami berada di sana...

Cons:

Tiada

2026-07-06 • via Nuitee
J
Jeffrey Bin Cheong • extended_group • sg
7
Will be back for my next trip to Kulai.
Pros:

Location and the ease of parking.

Cons:

Nothing

2026-07-06 • via Nuitee