Facilities

Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor furniture
Elevator
Conference space
Breakfast available (surcharge)
Smoke-free property
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Room condition problems

Categories

Cleanliness
7.51
Several reviews indicated cleanliness issues, including unclean rooms and maintenance needed.
Service
9.98
Staff were described as helpful and attentive, enhancing the overall experience.
Location
10
Location praised for being central and convenient, contributing positively to the stay.
Room Quality
8.47
Some reviews mentioned rooms being run down and issues with heating and water.
Amenities
8
Mixed feelings on amenities; specific items were missing like phones and fridges.
Value for Money
7.96
General sentiment of not being worth the money for some guests, especially considering the issues.
Food and Beverage
9.51
Positive notes on breakfast service and quality, enhancing food experience.
Overall Experience
8.99
Overall, guests had a mixed experience, with notable highs and some significant lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:52

Property Description

Rooftop Terrace and Complimentary Wifi
Take in stunning views from our rooftop terrace while staying connected with complimentary wireless internet access.

The Bastion Restaurant and Bar/Lounge
Indulge in delicious meals at The Bastion and unwind with a drink at the bar/lounge for a perfect dining experience.

Event Facilities and Smart TVs
Featuring event spaces and Smart televisions in all rooms, The Shankly Hotel promises a comfortable and convenient stay.

With a prime location just steps away from Liverpool's iconic attractions, book your stay at The Shankly Hotel for an unforgettable experience.

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 6861 reviews
Cleanliness: 7.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.51
Overall Experience: 8.99
N
Nadja • family_with_children • ch
8
Tolles Zimmer für kurztrip.
Pros:

Grosse Zimmer. Super Lage. Grosse Badewanne

Cons:

Wenn man länger bleiben würde, zu wenig Stauraum im Zimmer.

2026-07-25 • via Nuitee
M
Mike • couple • gb
7
Great location must be considered as a good central hotel
Pros:

The hotel is a little funky with a superb location. The roof top bar was a bonus.

Cons:

The property was great the reception staff member on check out was the tad grumpy however the baggage hold facility was appreciated.

2026-07-25 • via Nuitee
Y
Yemisrach • solo_traveller • gb
7
Not a good value for money!
Pros:

Located in the centre of the city with easy access to everything.

Cons:

The property appeared in our search with free parking but we had to pay £17 for one night stay. The corridors and the room had a musty smell which could be due to the age of the building. The floor was a bit dirty and not enough towels in the bathroom.

2026-07-25 • via Nuitee
E
Eleri • solo_traveller • gb
9
Good
Pros:

There was enough beds for everyone. We had a cool bath.

Cons:

The bath took ages to fill up. There were people loudly on the coridors at late night. Way too hot

2026-07-25 • via Nuitee
W
William • couple • ie
1
2026-07-25 • via Nuitee
S
Sarah • extended_group • gb
10
2026-07-25 • via Nuitee
M
Melanie • extended_group • gb
8
2026-07-25 • via Nuitee
S
Stephen • extended_group • gb
10
Pros:

Hotel was central clean & staff were friendly

2026-07-25 • via Nuitee
S
Shay • extended_group • gb
7
Cons:

Aircon only in the main room it was way too hot around the other areas of the room where the other beds were

2026-07-25 • via Nuitee
M
Marie • extended_group • gb
1
Wouldn’t stay again would have been better in a travel lodge
Pros:

Location

Cons:

Rooms floor and uneven
Wardrobe smelt musty
Needs renovating and updating

2026-07-24 • via Nuitee
V
Victoria • extended_group • gb
8
2026-07-24 • via Nuitee
S
SABA • solo_traveller • gb
10
Pros:

Loved the big jacuzzi baths and room decore. Location is ideal with lots of things to do.

Cons:

Matress wasnt the comfiest could have been more softer

2026-07-24 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

All of it

Cons:

Nothing

2026-07-24 • via Nuitee
A
ADAM • solo_traveller • gb
10
2026-07-24 • via Nuitee
H
Harry • extended_group • gb
10
2026-07-24 • via Nuitee
P
Paul • couple • gb
8
Would stay again
Pros:

All of it

Cons:

Nothing

2026-07-24 • via Nuitee
A
Amy • extended_group • ie
6
2026-07-23 • via Nuitee
A
Alan • family_with_children • ie
5
2026-07-23 • via Nuitee
A
Andrew • family_with_children • gb
10
2026-07-23 • via Nuitee
A
Antonella • extended_group • it
7
Carino
Pros:

Stanza molto ampia e abbastanza pulita. La posizione a due passi dal centro. L’aria condizionata perfettamente funzionante.

Cons:

Dalla camera si sentivano tutti i rumori esterni provenienti dal corridoio e ogni volta pareva quasi che qualcuno stesse entrando in camera. Il personale alla reception decisamente seccato e a tratti anche scortese.

2026-07-23 • via Nuitee