Imperial Salford Hotel

Hotels
Independent
6 (355 reviews)
2 Cross Lane, Salford, England, M5 4AE , Salford , GB

Facilities

Free WiFi
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Free self parking

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Uncleanliness
Faulty amenities
Not worth the money

Categories

Cleanliness
4
Numerous complaints regarding unclean rooms and lack of proper cleaning.
Service
8.5
Staff received positive feedback for being friendly and helpful.
Location
8.5
Conveniently located close to public transport and local attractions.
Room Quality
5
Some rooms were described as comfortable, but many issues were reported.
Amenities
5
Basic amenities available, but many guests expected more.
Value for Money
5
Many guests felt the hotel did not meet expectations for the price.
Food and Beverage
6
Lack of breakfast options and minimal dining facilities mentioned.
Overall Experience
6
Mixed feelings with standout service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:31

Property Description

Discover the charm of Imperial Salford Hotel, ideally located in the vibrant heart of Salford.

Comfortable Accommodations
Choose from 26 stylish guestrooms that feature flat-screen televisions, coffee/tea makers, and essential amenities for a relaxing stay. You’ll feel right at home with our daily housekeeping ensuring every detail is attended to.

Connectivity and Convenience
Stay connected with complimentary wireless internet access throughout the hotel. For those driving in, free self-parking is available on-site, allowing you to explore the area with ease.

Perfectly Positioned
With major attractions like Old Trafford and Salford Quays just minutes away, our hotel offers a prime location for both leisure and business travelers.

Don’t miss out on an unforgettable stay at Imperial Salford Hotel - book your room today!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6
Based on 355 reviews
Cleanliness: 4
Service: 8.5
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 6
Overall Experience: 6
C
Chidiebele solo_traveller gb
1
Pros:

The location

Cons:

No refrigerator, the floor is very dirty

2026-07-24 via Nuitee
P
Pete Downing solo_traveller gb
3
Cheap, but not good
Pros:

It was cheap and the staff member was helpful

Cons:

I requested a different room as the room allocated downstairs had clearly been broken into relatively recently. Glass was still on the ground outside and the window lock was broken so not able to be secured effectively and window shielded from view
Re-allocated room on 2nd floor, carpet and toilet were dirty, and the bathroom in poor state of decoration though usable.
Generally not pleasant for location.
Smashed glass in emergency exit door to street
Busy main road on emergency service blues and twos route
Demolition of large building opposite started at 6 00 in the morning with cranes and crushers etc
No hangers in wardrobe
Towels were stained

2026-07-22 via Nuitee
S
Saqib solo_traveller pk
10
Pros:

Friendly staff

Cons:

All good

2026-07-16 via Nuitee
I
Iez solo_traveller gb
8
2026-07-13 via Nuitee
G
Gwyn Lloyd solo_traveller gb
9
Short stay
Pros:

Free parking on site. Great location. Staff really friendly. Different size rooms, well presented and clean. Not a 5 star hotel, but not a 5 star bill either so good value for money. Have stayed before and will again.

2026-07-13 via Nuitee
L
Lee couple gb
7
Was fine for a short over night stay- staff was helpful, provided parking and location was good for what we needed.
Pros:

Was clean and location was great for us and offered parking

Cons:

No mirrors, only one tea bag for two people, no where to hang clothes

2026-07-13 via Nuitee
W
Wallbank solo_traveller gb
8
Cheap and nice comfortable stay
Pros:

Was very clean and modern inside. Secure with cameras all around the building and car park.

Cons:

The building looks shabby from the outside but i think its all a work in progress

2026-06-30 via Nuitee
L
Logan extended_group gb
1
Really bad
Cons:

The room was filthy, mouldy, had broken appliances including shower doors that were not attached, moult ceilings, a smelly fridge that had a nappy behind it and a tonne of spiders. I don’t think the room was actually cleaned if I’m being honest. There was no staff at the desk most of the time. They conveniently only ended up there when we were heading out

2026-06-29 via Nuitee
C
Carolyn couple gb
5
2026-06-26 via Nuitee
L
Levi solo_traveller gb
10
Pros:

I really liked the service, the people are very attentive, very good.

2026-06-23 via Nuitee
K
Keisha family_with_children gb
3
Don’t stay here
Pros:

Apart from the very friendly staff nothing about the property is good.

Cons:

It was very unclean, outdated, and had a really funky smell in the room, bathroom was moldy and there were spiders everywhere. The walls were dirty aswell. I can definitely say you get what you payed for. The location is unsafe aswell just wasn’t a good place to stay.

2026-06-22 via Nuitee
W
Wisdom solo_traveller gb
1
2026-06-18 via Nuitee
M
Matthew extended_group gb
1
Not again
Pros:

Nothing disgusting room

Cons:

Full hotel smashed windows

2026-06-14 via Nuitee
S
Sarah couple gb
4
Wouldn’t recommend and wouldn’t stay again.
Pros:

The two staff we saw were friendly.

Cons:

Very dirty, even a clipped dirty thumbnail was left on the table. Stains all over the walls, floor, radiator, windowsill . Bedding was clean, but everything else filthy. No cups or glasses available.. although wouldn’t have used if they were to be honest. Wouldn’t stay longer than one night.
Noisy guest in next room.

2026-06-13 via Nuitee
S
Sodiq solo_traveller gb
8
2026-06-13 via Nuitee
C
CiaraS90 solo_traveller ie
5
Cons:

Tea facility had no cutlery

2026-06-10 via Nuitee
B
Bhavya solo_traveller gb
5
2026-05-25 via Nuitee
D
Daniel couple gb
3
Cheap + good location. Not much else positive.
Pros:

The location was good and the price for the stay was very cheap.

Cons:

There was no hot water in the room, the heating didn’t work. The main light in the room didn’t work. There were tea, coffee and milk in the room but there was no kettle which was peculiar. After we told the staff they said there was nothing they could do until after checkout time the next day.

2026-05-20 via Nuitee
S
sunil solo_traveller gb
5
Cons:

toilet was leaking and the sink doesnot have hot water.

2026-05-18 via Nuitee
J
jamie couple gb
1
Awful. Not even worth a cheap stay for a bed for the night. Unsafe, dirty, like a bad hostel
Pros:

Not much

Cons:

Dirty, stains on walls, leaks, everything broken or run down, dirty, police and ambulances on site etc

2026-05-18 via Nuitee