Hotel Helena

Hotels
8.5 (486 reviews)
Al. Wojska Polskiego 58 , Giżycko , pl

listing image 1
Show all photos
Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Cleanliness issues
Lack of maintenance

Categories

Cleanliness
6.75
Concerns about cleanliness and unclean rooms mentioned in reviews.
Service
9.25
Numerous reviews highlight helpful and friendly staff.
Location
9.25
Strongly praised location, close to attractions and with great views.
Room Quality
8.25
Rooms are described as tidy but some concerns about maintenance.
Amenities
8.25
Amenities mentioned, but lack of air conditioning noted.
Value for Money
8.25
Value described as reasonable but some complaints about breakfast quality.
Food and Beverage
9.25
Breakfast and food offerings received high praise.
Overall Experience
8.75
Generally positive experiences reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Lake View Rooms
Hotel Helena offers classically decorated rooms with balconies and stunning views of Lake Kisajno or the garden. Enjoy the peaceful surroundings and beautiful scenery right from your room.

Convenient Amenities
With free WiFi, satellite TV, and private bathrooms in each room, guests can stay connected and comfortable throughout their stay. Need a hairdryer? Just ask at the reception.

Explore the Area
Located near Niegocin Lake and the Boyen Fortress, guests have easy access to local attractions and historical sites. Giżycko Train Station is also just a short distance away.

Experience tranquility and convenience at Hotel Helena. Book now for a relaxing stay by the lake.

Important information:

Please contact the property to confirm the arrival time by 18:00 on the arrival day.
Restaurant is 164 feet from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.5
Based on 486 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
R
Radosław • extended_group • pl
8
Krótki wypad nad marinę.
Pros:

Personel i śniadanie

Cons:

Brak klimatyzacji

2026-07-03 • via Nuitee
J
Jacques • solo_traveller • fr
7
2026-07-01 • via Nuitee
P
Piotr • solo_traveller • pl
8
bardzo dobry na przystanek w podróży służbowej
Pros:

lokalizacja

2026-06-30 • via Nuitee
S
Sylwester • couple • pl
10
Pros:

Śniadanie wspaniałe, okolica i widoki super. Blisko bary i knajpy.

Cons:

Daleko do sklepu

2026-06-30 • via Nuitee
H
Hardi • couple • de
9
Pros:

Das Hotel in Lötzen, ist der perfekte Ausgangspunkt um mit Fahrrad und der Kombination Fahrrad/Auto/Boot die Masuren zu erkunden.

2026-06-25 • via Nuitee
M
Michal • solo_traveller • pl
9
Pros:

Cisza

2026-06-25 • via Nuitee
A
Artur Ściechowicz • solo_traveller • pl
8
2026-06-24 • via Nuitee
W
Witold • couple • pl
10
Chetnie powrócimy do Was
2026-06-15 • via Nuitee
J
Jan Bochenski • couple • hk
4
I would not recommend this place and its rating more like a 6
Pros:

Closeness to lake, balcony

Cons:

Run down hotel with old furnishings and amenities that needed up-grading and repair. Hard old beds.

2026-06-15 • via Nuitee
P
Peter • solo_traveller • de
8
Kurzaufenthalt in den Masuren
Pros:

Reichhaltiges Frühstück.

Cons:

Harte Betten. Sehr schwankendes W - LAN.

2026-06-10 • via Nuitee
M
margus • extended_group • ee
9
Tore,puhas,vaikne,söök hea
Pros:

Vaikne koht.Jala kesklinna 20..25 min.Hotelli juures väike mõnus koht õhtul istumiseks.Hea hommikusöök,mis kaunistatud maitsekalt.Üle tee järv jahisadamaga.Eriline luksus puudub,kuid kas seda rändajal ongi vaja?Elamine puhas.

Cons:

WC toimuv kuulda tuppa.Eriti häälekas oli tualetipott,kui taastas oma veevaru.Öösel veidi üllatas nii ennast,kui sõpra.

2026-06-08 • via Nuitee
S
Sławomir • solo_traveller • pl
9
Pros:

Bardzo urokliwy hotelik. Z daleka od zgiełku, blisko do mariny na j. Kisajno. Obsługa bardzo miła. Śniadania smaczne.

2026-06-08 • via Nuitee
P
Piotr • solo_traveller • pl
3
Cons:

Brudny balkon cały w pajęczynach, śniadanie wydawane od 7do10 o 8,30 na stole same resztki.

2026-06-01 • via Nuitee
D
Dobrowolski • solo_traveller • pl
9
2026-05-31 • via Nuitee
S
Stuart1976 • solo_traveller • pl
9
Jest wszystko co potrzeba.
Pros:

Fajny hotel. Parking, dobre śniadanie. Jest wszystko co potrzeba.

Cons:

Przydała by się zasłona okna - tego górnego. Dla kogoś kto lubi dłużej pospać.

2026-05-31 • via Nuitee
R
Rudolf • extended_group • de
8
2026-05-30 • via Nuitee
K
krzysztof • family_with_children • pl
8
2026-05-27 • via Nuitee
M
Marcin • solo_traveller • pl
7
2026-05-19 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
Pros:

Czysto, wygodne łóżka, przemiły personel i pyszne śniadanie!

2026-05-18 • via Nuitee
D
Dorota • solo_traveller • pl
10
2026-05-18 • via Nuitee