Hotel Helena

Hotels
8.5 (513 reviews)
Al. Wojska Polskiego 58 , Giżycko , pl

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Cleanliness issues
Lack of maintenance

Categories

Cleanliness
6.75
Concerns about cleanliness and unclean rooms mentioned in reviews.
Service
9.25
Numerous reviews highlight helpful and friendly staff.
Location
9.25
Strongly praised location, close to attractions and with great views.
Room Quality
8.25
Rooms are described as tidy but some concerns about maintenance.
Amenities
8.25
Amenities mentioned, but lack of air conditioning noted.
Value for Money
8.25
Value described as reasonable but some complaints about breakfast quality.
Food and Beverage
9.25
Breakfast and food offerings received high praise.
Overall Experience
8.75
Generally positive experiences reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Lake View Rooms
Hotel Helena offers classically decorated rooms with balconies and stunning views of Lake Kisajno or the garden. Enjoy the peaceful surroundings and beautiful scenery right from your room.

Convenient Amenities
With free WiFi, satellite TV, and private bathrooms in each room, guests can stay connected and comfortable throughout their stay. Need a hairdryer? Just ask at the reception.

Explore the Area
Located near Niegocin Lake and the Boyen Fortress, guests have easy access to local attractions and historical sites. Giżycko Train Station is also just a short distance away.

Experience tranquility and convenience at Hotel Helena. Book now for a relaxing stay by the lake.

Important information:

Please contact the property to confirm the arrival time by 18:00 on the arrival day.
Restaurant is 164 feet from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WAW

Location

Guest Reviews

8.5
Based on 513 reviews
Cleanliness: 6.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 8.75
Z
Zdzisław • solo_traveller • pl
9
2026-08-14 • via Nuitee
M
Marina • extended_group • pl
9
2026-08-13 • via Nuitee
P
Patrycja • couple • pl
7
Pros:

Śniadanie nawet ok

Cons:

Nie można zagrać w bilarda w dzień

2026-08-12 • via Nuitee
A
Andrzej • solo_traveller • pl
9
Jest ok
Pros:

Czysto,dobre jedzenie,dobra lokalizacja

Cons:

Brak lodowki

2026-08-11 • via Nuitee
G
Grzegorz • couple • pl
9
2026-08-11 • via Nuitee
A
Agata • couple • pl
8
Pros:

Podobała mi się lokalizacja, widok z balkonu, możliwość zagrania w piłkarzyki, bilard itp., dostępność parkingu.

Cons:

Brak windy, niedostateczne zaciemnienie pokoju

2026-08-10 • via Nuitee
A
AGATA • solo_traveller • pl
10
Pros:

Cudowne usytuowanie,blisko do centrum ,a jednocześnie na uboczu.Czysto,personel bardzo uprzejmy, młodzi ,uśmiechnięci ludzie.Śniadania bardzo smaczne,duży wybór.

2026-08-09 • via Nuitee
D
Dariusz • solo_traveller • gb
5
2026-08-07 • via Nuitee
A
Agnieszka • couple • pl
8
2026-08-06 • via Nuitee
E
Elżbieta • couple • pl
10
2026-08-05 • via Nuitee
J
Jarosław • solo_traveller • pl
10
2026-08-05 • via Nuitee
M
Maria • solo_traveller • pl
8
2026-08-04 • via Nuitee
M
Maciej • solo_traveller • pl
9
2026-08-02 • via Nuitee
M
Michal • solo_traveller • pl
10
Pros:

Smaczne śniadania z dużym wyborem, czysto, bardzo mily personel

2026-07-24 • via Nuitee
S
Sikorski • couple • pl
7
2026-07-23 • via Nuitee
S
Sandra • solo_traveller • de
8
Pros:

Von unserem kleinen Balkon, konnte wir auf den See blicken. Der Frühstücksraum glich einem Festsaal. Das Frühstücksbuffet war reichlich und hielt hauptsächlich kalte Speisen bereit. Warme Würstchen und Spiegelei bzw. Rührei ergänzten das kalte Buffet, der Kaffee war gut und konnte durch drei Sirupsorten verfeinert werden. Die Auswahl beim Brot und den Brötchen war sehr begrenzt. Das Personal war sehr freundlich.

Cons:

Die Toilette ist lose und kippelt, wenn man nicht ganz still drarauf sitzt. Die Brausehalterung der Dusche muss richtig befestigt werden.

2026-07-23 • via Nuitee
P
Piotr • solo_traveller • pl
8
Pros:

Hotel jest uboczu Giżycka. Przy hotelu jest jest jedną z ciekawszych tam restauracji że swojskimi wędlinami i schabowym na pół talerza. 10 minut od hotelu jest port z dużą tawerną z dobrym jedzeniem i piciem. Do hotelu od centrum prowadzą dwie ścieżki nad kanałem, gdzie bardzo miło się spaceruje.

2026-07-22 • via Nuitee
M
Michał • extended_group • pl
8
2026-07-20 • via Nuitee
P
PROGAMER • solo_traveller • pl
8
Pros:

Było bardzo czysto

2026-07-16 • via Nuitee
G
Guido G. • solo_traveller • de
8
Pros:

Engagiertes Personal. Sinnvolle Lösungen ohne Renovierungsstau. Ein ehrliches 3 Sterne Hotel. Zimmer mit kleinem Balkon. Ruhig. Frühstück einfach aber OK.

Cons:

Keine überdachte Unterbringung für mitgebrachte Fahrräder.

2026-07-14 • via Nuitee