The Dean Court

Hotels
•
The Inn Collection Group
8.7 (4961 reviews)
City Centre, Duncombe Place , York , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location (near Shambles, York Minster, tours)
Friendly and helpful staff overall
Clean, well-decorated rooms with comfortable beds
Good amenities (valet parking, portable AC/fans, coffee/tea, dog treats)
Popular with repeat guests and families
Cons:
Some rooms are small/cramped and showers tight
Noise from traffic/tourists and issues sleeping in very hot weather
Breakfast described as mediocre or limited by several guests
Restaurant closes early and bar area is small
Extra charges (parking) and expensive drinks reported by guests

Categories

Cleanliness
9.2
Multiple reviewers commented rooms were clean, well decorated and maintained; overall cleanliness is a clear positive.
Service
9
Staff frequently described as friendly, helpful and welcoming with good valet/car service; isolated report of a rude check-in agent lowers a perfect score slightly.
Location
9.6
Overwhelmingly praised as excellent — central, opposite York Minster, minutes from the Shambles and amenities; guests repeatedly highlighted not needing a car.
Room Quality
7.6
Mixed: many guests found rooms comfortable with comfy beds and good decor, but several mentioned small/cramped rooms or bathrooms, noise and issues with heat/AC units.
Amenities
9.2
Good range of amenities noted (valet parking, portable air conditioner/fans, coffee/tea/hot chocolate, dog treats, family-room facilities); generally seen as strong.
Value for Money
8
Perceived as generally fair by returning guests, though some called out extra charges (parking) and pricey drinks which reduce perceived value slightly.
Food and Beverage
7.6
Food receives mixed feedback: some praise for breakfast and dinner, but multiple comments about disappointing or mediocre breakfasts, limited fruit/pastry selection and an early restaurant closing time.
Overall Experience
9.4
Overall stays described as enjoyable, relaxing and a go-to hotel for many visitors due to location and staff; positive family and special-event stays common.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:53

Property Description

Luxurious Accommodation near York Minster

Elegant Dining and Lounge
Indulge in a delicious breakfast with stunning views of York Minster or relax in the elegant lounge with a variety of beverages and snacks.

Comfortable and Stylish Rooms
Each uniquely decorated room at The Dean Court offers a TV with DVD player, work desk, and modern private bathroom for your comfort.

Book your stay at The Dean Court for a luxurious and convenient experience near York's top attractions.

Important information:

Please note that cribs are free of charge, and only available in Standard Double and Twin rooms – not in Small Double rooms.

Guests who are 16 years or older are not suitable for the hotel's extra beds and must book their own bedroom.

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Location

Guest Reviews

8.7
Based on 4961 reviews
Cleanliness: 9.2
Service: 9
Location: 9.6
Room Quality: 7.6
Amenities: 9.2
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 9.4
S
Sarah • extended_group • gb
8
A great hotel for seeing York for a couple of days
Pros:

Location and staff friendliness

Cons:

Parking was challenging

2026-09-19 • via Nuitee
D
Dr Rowena • family_with_children • ke
5
It has the most amazing staff and the most convenient location but rooms are definitely not value
Pros:

Location
Friendly staff

Cons:

Outdated, rooms bland, ac noisy and it’s vent leaves window pried open air becomes very dry. Carpet dated and needs deep cleaning.
Bed springs uneven worn out n uncomfortable, same as beddings and pillows.
Only bathroom is updated.
No refrigerator in the room. Small rooms.

2026-09-18 • via Nuitee
G
Gray • solo_traveller • us
9
This was an excellent hotel and good value
Pros:

Proximity to the York Minister

Cons:

Stairs

2026-09-18 • via Nuitee
N
Nicholas • solo_traveller • gb
8
Great location, lovely staff - restaurant could be better
Pros:

Location, location, location - possibly best in York, adjacent to the Minster which you can view from the breakfast room. Staff and customer service were excellent during the weekdays, nothing was too much trouble. Room comfortable and clean. The breakfast is good with lots of options

Cons:

Restaurant food (which was excellent on my first stay a couple of years ago) not great quality - also it’s a menu is from the 1970s (e.g. chicken supreme and prawn cocktail), neither were particularly pleasant. This is possibly what their customers want, but it needs to be of a higher standard. I ordered flatbread and hummus as I have an issue with digesting thick crusty bread - I was served two small (warmed) slices of crusty bread and a bowl of hummus which was still there when I had consumed my bread. York has so many fantastic eating places, so I did eat out on two nights - and would do this again when next visiting.

I felt the room and passageways needed a bit of an overhaul: carpets and paint work/decor all looking a bit tired. Also, if you have any mobility issues you need to clearly flag this. There was no lift in the wing/room I was in, so I had to climb three flights of stairs along a narrow corridor. I am a relatively fit 65-year old, so it wasn’t an issue, and I had assistance with my bags on arrival - but if you struggle with stairs the rooms on this wing would not be suitable.
Finally, second time I have arrived on a Sunday evening, and there appear to be less staff on, particularly in restaurants, where they all seemed a little hurried and stressed.

2026-09-17 • via Nuitee
J
John • solo_traveller • gb
6
It was acceptable
Pros:

Location

Cons:

Facility

2026-09-17 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

Lovely position, clean, food and service was great and all the staff were lovely, friendly and helpful 😀

2026-09-17 • via Nuitee
A
Andrea • solo_traveller • gb
10
Pros:

The food, location and room was nice

Cons:

Too hot even with 2 cooling systems, stayed in September, so not sure if the room was over the kitchens as heating was not on

2026-09-17 • via Nuitee
J
Julie • couple • gb
10
Really lovely stay in the center of york
Pros:

room was lovely and big enough for me and my sister with twin beds x

Cons:

We did not realise breakfast was included so we missed out on that x

2026-09-16 • via Nuitee
R
Rod • couple • ca
6
Enjoyed the location and meals but was terrible for sleeping.
Pros:

Location. Good restaurant on site. Room size was excellent.

Cons:

Ineffective air conditioning unit was very noisy. Had to open window to cool room and street noise was all night. Bed was extremely uncomfortable.

2026-09-15 • via Nuitee
R
Richard • solo_traveller • au
10
Pros:

Very pleasant staff and fantastic location.

2026-09-14 • via Nuitee
D
Dieser Pescel • extended_group • ar
10
Excelente
Pros:

El personal fue excelente, siempre con buena voluntad y una sonrisa. Explicaron el funcionamiento de todo e incluso intentaron hablar en nuestro idioma; español. Eso se aprecia un montón!
La habitación realmente muy amplia y bella, cómoda para tres personas y con todo tipo de accesorios que uno pueda necesitar.
La ubicación excelente y la vista desde la calle es mágica (toda la ciudad es mágica).

2026-09-14 • via Nuitee
J
James • couple • gb
9
2026-09-13 • via Nuitee
A
Ann • couple • gb
8
2026-09-12 • via Nuitee
A
Alan • couple • gb
6
Central location was a big plus.
Pros:

Breakfast OK but not exceptional. Evening meals were from a nice varied menu.
Location was ideal for what we wanted to see - all within walking distance.

Cons:

Room was small and tired looking. Bed was small. It was appreciated that we were given a room fairly close to the lift.

2026-09-12 • via Nuitee
S
Stephen • extended_group • gb
8
Nice staff, Tiny room for the money
Pros:

Staff were really nice, breakfast was good.

Cons:

The room was tiny and not value for money.

2026-09-10 • via Nuitee
J
Jeff • extended_group • us
9
2026-09-10 • via Nuitee
L
Linzi • couple • gb
10
2026-09-08 • via Nuitee
J
julie • couple • gb
10
Fantastic
Pros:

Beautiful hotel and location
Staff fabulous shout out to the breakfast staff who were fantastic infact all the staff we met were amazing
Breakfast was 10/10
Room lovely with a view to die for.
10/10 stay.
Food in the dining area was also great

2026-09-08 • via Nuitee
K
Kathleen • solo_traveller • gb
3
My stay was below par but location of hotel is ideal.
Pros:

Location and most staff helpful.

Cons:

Room decor tired and worn. Bannisters on stairway nearest breakfast room badly chipped and in dire need of repainting. Entrance steps both outdoors and indoors and lobby area covered in leaves and debris for duration of my stay. Lift noisy.

2026-09-07 • via Nuitee
S
SergioMoreta • family_with_children • nl
9
2026-09-07 • via Nuitee