Best Western Garfield House Hotel

Hotels
Best Western
8.8 (1871 reviews)
Cumbernauld Road , Chryston , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Value
Cons:
Noise Issues
Cleanliness Concerns

Categories

Cleanliness
8.8
Property was clean, but cleanliness could have been better.
Service
9.3
Incredibly friendly and helpful staff. Customer service was fantastic.
Location
8.8
Great location for visiting family, but noise from the bar was an issue.
Room Quality
8.3
Some rooms were spacious but noise issues and older beds detracted from experience.
Amenities
8.8
General standard amenities, but proposed upgrades for TVs and plug points noted.
Value for Money
9.3
For the price, can't be faulted, exceptional value with breakfast included.
Food and Beverage
8.3
Great food, but some items were lukewarm and not prepared to order.
Overall Experience
8.8
Overall enjoyable stay with some minor issues, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:26

Property Description

Convenient Location
Located just a short drive from Glasgow city centre, Best Western Garfield House Hotel offers easy access to both the city and the M8 motorway for further exploration.

Dining Excellence
Indulge in award-winning Lanarkshire ice cream and a variety of delicious dishes at the on-site bar and grill restaurant, complemented by a selection of fine wines.

Comfort and Amenities
Each room at Garfield House is equipped with modern conveniences like free Wi-Fi, flat-screen TVs, and tea/coffee making facilities, ensuring a comfortable stay for all guests.

Experience the best of Glasgow at Best Western Garfield House Hotel - book now for a memorable stay!

Important information:

Please note that the hotel is a very popular wedding venue, therefore some bedrooms may experience noise at the weekend. Pets Policy: Maximum 2 small dogs per room is allowed and dogs are only permitted in our standard rooms. £10 per dog, per night payable on arrival to the hotel. Please note that as the property is a listed building, it does not have a elevator. Ground floor rooms are available and subject to availability and guests can arrange this by using the Special Request Box when booking. Please note for bookings of 4 or more rooms a group policy will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.8
Based on 1871 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
C
christine solo_traveller gb
10
2026-08-08 via Nuitee
B
Bharti solo_traveller gb
6
2026-08-08 via Nuitee
A
Amanda family_with_children au
7
2026-08-08 via Nuitee
E
Elena Risco solo_traveller es
7
2026-08-07 via Nuitee
J
June solo_traveller gb
9
Nice Hotel. Good stay, walking distance from Stepps railway station, which suited me perfectly. Nice find in a quiet sub
Pros:

Close to where I needed to be for my work. Location easy to get to. Staff friendly and competent. Comfortable bed and good temperature throughout. Fan available in the room for hot nights. Bathroom clean and plenty of hot water.

Cons:

I noticed the view from my room not great but that didn’t really matter. Floorboards creaked a little.

2026-08-07 via Nuitee
C
Cécile couple fr
8
Pros:

Nous avons apprécié la localisation. (10 minutes de la gare à pied pour rejoindre le centre de Glasgow) ainsi que le petit déjeuner.

Cons:

Un petit réfrigérateur dans la chambre.

2026-08-06 via Nuitee
C
Christophe couple fr
8
top !
Pros:

Personnel efficace tant en réception qu'au bar/restaurant.
Chambre spacieuse et confortable.

2026-08-05 via Nuitee
N
Nick couple gb
8
2026-08-05 via Nuitee
G
Gillian couple au
9
Great stay, we had dinner in the restaurant and can definitely recommend.
Pros:

Room was large and bed comfortable. Great shower, fan provided because of the warm temperature. Breakfast selection was impressive and all good quality. Service and attention to detail was great.

Cons:

Nothing

2026-08-04 via Nuitee
G
Graham couple gg
10
2026-08-04 via Nuitee
S
Shamsul Harris couple my
9
It was a good place to stay if you are visiting Glasgow
Pros:

It’s clean with ample parking

Cons:

Nothing

2026-08-03 via Nuitee
A
Ali Imran extended_group qa
10
Everything was excellent with the traditional decoration and staircases made it very attractive
Pros:

Wooden Furniture and interior design and decor. Breakfast menu

Cons:

Nothing

2026-08-03 via Nuitee
M
Maria del Carmen solo_traveller es
9
Cons:

No hi havia ascensor

2026-08-03 via Nuitee
Z
Zanna solo_traveller qa
9
Very happy to return!
Pros:

Quiet area, good parking area, comfy bed, big room.

2026-08-03 via Nuitee
C
Courtney couple gb
8
Pros:

3 stars really doesn’t do this place justice – it deserves more. The reception and lounge area are lovely, and all the staff were welcoming, friendly, and helpful. Had a great stay and would definitely come back!

2026-08-03 via Nuitee
L
Lovatt solo_traveller gb
8
Overall, a good stay.
Pros:

A lot of choice at breakfast, especially on the cooked side. And it was nice that the cooked option was served to your table instead of being a self-service buffet, which is what I was expecting. The 'tower fan' provided in the room was also a nice touch. Hotel is a bit outside of the city centre, so for a non-driver like myself the nearby (10 minute walk) Stepps station was very handy.

Cons:

I found that the window in my room wouldn't close completely, and there was quite a lot of traffic noise from the nearby dual carriageway. I'm glad I packed earplugs!

2026-08-02 via Nuitee
R
Richard solo_traveller gb
10
Excellent 3star rating does not do the place any favours it is better than that
Pros:

I could not fault anything it was really excellent will go for the upgrade of rooms next time to see what that is like breakfast excellent the place should have more than the 3 star rating in my opinion

Cons:

Nothing

2026-08-02 via Nuitee
J
Johanna couple de
5
Muffiges, kleines Zimmer in charmantem Hotel in der Nähe von Glasgow
Pros:

Nettes Personal, gutes Frühstück.
Sehr ruhige Lage und großer Parkplatz

Cons:

Extrem kleines Zimmer, welches leider etwas muffig riecht.
Preis Leistung stimmt nicht.

2026-08-02 via Nuitee
C
Catherine solo_traveller ca
8
Great
Pros:

Staff very friendly. A bit far out but easy to get taxis.

2026-07-25 via Nuitee
L
Lisa solo_traveller us
1
Don't bother staying here, unless you like sleeping in a sauna
Pros:

Would NEVER recommend. Room was 86 degrees with no air conditioning. Front desk staff claimed that all rooms were the same so nothing could be done, not even a room change. However when I asked another lodger about their room, they said that it was a decent temperature. We literally had to leave the front door and window open just to get the room temp down to 77 degrees. How can an entire hotel (lobby, recp., hallways) be air conditioned, but not the rooms we pay to sleep in! Will never be staying at another BW again.

Cons:

Staff and Room

2026-07-24 via Nuitee