Frensham Pond Country House Hotel & Spa

Hotels
•
Classic British Hotels
8.4 (172 reviews)
Bacon Lane, Churt, Farnham, England, GU10 2QD , Farnham , GB
44-1252-795 161

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value
Cons:
Needs updates
Inconsistent service at the bar

Categories

Cleanliness
7.9
While many reviews mention cleanliness positively, there is mention of the hotel looking tired, implying a need for improvement.
Service
8.9
Numerous reviews highlight the friendly and helpful nature of the staff, contributing positively to the service experience.
Location
8.9
The hotel is located in a beautiful area with lovely walks and positive remarks about its location.
Room Quality
7.9
Rooms are reported as comfortable and luxurious, but some mention a need for updates.
Amenities
8.4
Facilities like the gym and restaurant view are appreciated, making for a favorable take on amenities.
Value for Money
8.4
The pricing is seen as fair for the quality offered, with several reviews stating it is great value for money.
Food and Beverage
8.4
Positive comments about meals and breakfast contribute to a good sentiment in this category.
Overall Experience
8.4
Overall, the reviews suggest a very satisfactory experience with a strong recommendation for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Discover the serene charm of Frensham Pond Country House Hotel & Spa, nestled by the tranquil waters of Frensham Country Park.

Unwind in Luxury
Indulge in our full-service spa, offering rejuvenating massages, body treatments, and facials. After a day of relaxation, explore recreational amenities like our steam room or stay active in the 24-hour fitness center.

Culinary Delights
Savor exquisite British cuisine at Watermark restaurant or enjoy 24-hour room service for a cozy in-room dining experience. Start your day with our hearty English breakfast served every morning.

Convenience at Your Fingertips
Stay productive with complimentary Wi-Fi and access to our 24-hour business center. With meeting rooms available for events and free self-parking, every aspect of your stay is designed for your comfort and convenience.

Your ideal escape awaits—book your stay today!

Important information:

  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 172 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
M
Melane • solo_traveller • gb
9
Lovely stay overal, in lovely location. Weather a bonus
Pros:

Location excellent

Cons:

Toilets within hotel being refurbished therefore slight inconvenience to use spa toilet

2026-05-23 • via Nuitee
C
Carlie • solo_traveller • gb
10
2026-05-23 • via Nuitee
S
Stern • couple • gb
10
2026-05-23 • via Nuitee
L
Linda • solo_traveller • gb
9
2026-05-23 • via Nuitee
L
Luuk • couple • nl
7
Goed verblijf als je op doorreis bent.
Pros:

De ligging

Cons:

Vrij donkere kamer.

2026-05-22 • via Nuitee
C
Charles • solo_traveller • gb
7
Pros:

Location and room was spacious and clean

Cons:

Long wait for food, slow service and margarine instead of butter

2026-05-20 • via Nuitee
K
Kevin • couple • gb
10
Pros:

Beautiful location, large rooms , very comfortable bed , great service

Cons:

Nothing

2026-05-19 • via Nuitee
J
Jackie • solo_traveller • gb
8
Nice hotel
Pros:

Great size room and we'll equipped.

Cons:

2 things room was vold and no instructions on how to use the heating.
I was also disappointed as I paid for early check in as I needed to be at a wedding. Friends at the same wedding arrived at the hotel and ask to leave bags were told you can go to your room now arrived same time charged nothing.

2026-05-18 • via Nuitee
K
Karina • family_with_children • gb
4
Stayed for a nearby wedding so location good otherwise definitely wouldn’t stay again.
Pros:

Good selection at breakfast.
Comfortable bed
Quiet room

Cons:

Very slow bar service and bar not busy.
We were unaware that a refurb was going on when we booked. No atmosphere in hotel. Bar area needs soft furnishings. Dinner disappointing. Frozen pizza bases and a very small breast of chicken in a burger with hot coleslaw?! Very disappointing.

2026-05-18 • via Nuitee
L
Linda • couple • gb
10
Pros:

Room and breakfast excellent as were staff.

2026-05-17 • via Nuitee
B
Brian • couple • gb
7
2026-05-17 • via Nuitee
M
Michelle • solo_traveller • gb
2
2026-05-12 • via Nuitee
G
Gemma • couple • gb
9
2026-05-11 • via Nuitee
P
Pritida • solo_traveller • gb
7
Wonderful location with potential
Pros:

The location was brilliant, the hotel was in front of the lake and the walks around the lakes were wonderful.

Cons:

The thermal Spa was very disappointing. It was very small and some of the facilities were not working. Also the ventilation was poor there were not enough loungers for the users allowed in the thermal Spa.

2026-05-09 • via Nuitee
A
ash • couple • gb
10
2026-05-09 • via Nuitee
S
Susie Hitchcock • couple • au
8
Really enjoyed our 5 nights, and would recommend this hotel.
Pros:

The renovations being carried out did not cause us any inconvenience. The buffet breakfast was generous.
Our room was very spacious, bed extremely comfortable and the toiletries, etc, were very good quality.
The surrounding countryside was beautiful, and very peaceful.

Cons:

Access to the hotel requires your own transport as nearest bus stop is a quite a distance away along a narrow winding road.

2026-05-06 • via Nuitee
W
William • extended_group • it
9
Pleasant and quiet.
Pros:

All in all good value for what you pay. I would go back if I had to visit the area.....

Cons:

No real complaints...the fridge had been removed from the room.

2026-05-05 • via Nuitee
F
Francesca • couple • gb
10
A place of pure tranquillity!
Pros:

The location is out of this world.

2026-05-03 • via Nuitee
J
John • solo_traveller • gb
8
2026-05-02 • via Nuitee
S
steven • couple • gb
9
Lovely location, friendly staff, great facilities
Pros:

Location to Farnham and local walks

Cons:

Only one issue was that the usb charger ports didn’t work but adapters were supplied as soon as we informed the staff.

2026-05-01 • via Nuitee