InTown Suites Extended Stay San Antonio TX - Leon Valley South

Hotels
7 (94 reviews)
6451 Bandera Road , San Antonio , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Private parking

Review Highlights

Pros:
Quite atmosphere
Clean and quiet areas
Cons:
Horrible new staff
Safety concerns

Categories

Cleanliness
5.5
The presence of poor staff at night and concerns about sex trafficking indicate significant cleanliness and safety issues.
Service
7
The service has declined from previous standards, particularly in the management of issues. However, past experiences were praised.
Location
7.5
Location was not explicitly criticized but concerns about safety were raised.
Room Quality
7.5
No specific mentions regarding room quality. Standard quality for this hotel tier.
Amenities
7.5
No specific mentions regarding amenities. Standard quality for this hotel tier.
Value for Money
7
Given the issues experienced, the value for money is perceived as lower.
Food and Beverage
7.5
No specific mentions regarding food and beverage. Standard quality for this hotel tier.
Overall Experience
6.5
Significant issues overshadowed positive comments leading to a negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:05

Property Description

Convenient Location
Located in the Northwest San Antonio district, InTown Suites Extended Stay San Antonio TX - Leon Valley South offers easy access to SeaWorld, The Shops at La Cantera, and Six Flags Fiesta Texas.

Comfortable Accommodations
Each air-conditioned room is equipped with modern amenities like a flat-screen TV, a fridge, and cozy bed linens. Enjoy a comfortable stay with all the essentials provided.

Nearby Attractions
Explore popular attractions such as The Alamo, Ripleys Believe It Or Not Museum, and Tower of the Americas, all just a short distance away from the hotel.

Experience convenience and comfort at InTown Suites Extended Stay San Antonio TX - Leon Valley South. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 94 reviews
Cleanliness: 5.5
Service: 7
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 6.5
B
Bethley • solo_traveller • us
7
2026-09-04 • via Nuitee
Z
Zachary • couple • us
1
2026-08-29 • via Nuitee
G
Gwen • family_with_children • us
2
I didn't stay
Pros:

The location

Cons:

I had requested a downstairs room, and they didn't have one, I was going to overlook that, but when I went to look at the room they gave me, it was utterly unacceptable, looked like the cheapest room they had, and when I told them I wouldn't stay in that room, and asked for a different room, they said they didn't have one, so when I refused to stay they changed me 35.00 to cancel my reservation. That is poor customer service 😢

2026-08-19 • via Nuitee
J
Jermaine • couple • us
10
Perfect extended stay
Pros:

Manager and staff were cool

2026-08-19 • via Nuitee
C
Christopher • family_with_children • us
4
Not a great place to stay.
Pros:

The only positive things I can write about for this hotel is at least there’s a place to lay our head and the manager is friendly.

Cons:

Everything was broken, leaking, or falling apart. The bathroom looked so terrible. The pipes leaked inside the wall, you could hear the water running. There was a bad mildew odor. The tub had very dark stains that even with a scrubber didn’t come out. Our bedside lamp had a short in the wire and popped while flickering on and off that we unplugged it for fear of catching fire. The fridge kept leaking water from the bottom. One of the eyes on the cook top didn’t work unless we wiggled it and even then was temporary before turning back off. You better bring towels, trash bags, toilet paper, and anything else you may need for an extended stay beyond 2 nights. They do not provide you with amenities beyond what’s already in the room on your first night. Our room had 1/2 roll of toilet paper and 3 towels that we were told upon checking in that we could do what we want with them as they do not wash or change them out. They make you take the trash to the dumpster and will charge you $50 if you don’t keep the room clean. Housekeeping is once a week and she just comes in to look. No sheets, no vacuum, no sweeping.

2026-08-13 • via Nuitee
S
Steven • couple • us
1
Pros:

Very dirty and mold. Smell like mold. They won't refund.

Cons:

They won't refund

2026-07-19 • via Nuitee
V
Vanessa • family_with_children • us
10
2026-07-09 • via Nuitee
T
Tre • solo_traveller • us
10
2026-06-05 • via Nuitee
M
Mooneyhan • solo_traveller • us
8
Hands on deck
Pros:

The main housekeeper cleaner always eager to put hands on things that you needed help with. She would go the extra step or extra stroke or 4or5 strokes whatever

Cons:

The showerhead just an o ring replacement

2026-05-31 • via Nuitee
T
Terhaar • solo_traveller • us
2
2026-05-30 • via Nuitee
A
abel • couple • us
10
family
Pros:

the area

Cons:

mattress on bed

2026-05-27 • via Nuitee
K
Katerina • solo_traveller • us
1
2026-05-27 • via Nuitee
D
Daniel • couple • us
10
2026-03-29 • via Nuitee
M
Miranda • family_with_children • us
9
Pros:

Very nice

Cons:

Towels to exchange back for clean ones.

2026-03-21 • via Nuitee
V
Vincent • family_with_children • us
8
2026-03-18 • via Nuitee
L
Lino • couple • us
6
2026-01-19 • via Nuitee
A
Alex • extended_group • us
10
2026-01-17 • via Nuitee
H
Hill • solo_traveller • us
3
My stay was uncomfortable.
Pros:

It was close to some of the stores I like.

Cons:

The room wasn't up. They come in your room when you not there The police always coming there for someone. Marijuana smell always came in my room.

2026-01-04 • via Nuitee
M
Mary Ann • family_with_children • us
1
2025-12-04 • via Nuitee
L
Luckey • family_with_children • us
8
2025-11-15 • via Nuitee