Tertianum Residenza Al Parco Appartements & Restaurant

Hotels
8.6 (1070 reviews)
Via San Gottardo 8 , Locarno , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Excellent location
Good breakfast
Pleasant ambiance
Cons:
Poorly marked paths
Expensive parking

Categories

Cleanliness
8.49
Guests mentioned that rooms were very clean and well-maintained.
Service
8.76
Staff were described as friendly and accommodating.
Location
9
The location was praised for its proximity to the train station and city center.
Room Quality
8.45
Rooms are spacious and well-equipped, though some furnishings are slightly outdated.
Amenities
8.48
Good amenities including a large balcony and a pool, though parking was considered expensive.
Value for Money
8.34
Generally good value for the services provided, though parking fees were noted as high.
Food and Beverage
8.69
Breakfast offerings were well-received, with a variety of fresh options.
Overall Experience
8.56
Overall, guests had a very pleasant stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:31

Property Description

Independent Living Solutions for the Elderly
The 3-star superior Tertianum Residenza Hotel & Ristorante Al Parco in Muralto offers a unique living experience tailored for the elderly. With a focus on independent living, the hotel provides a comfortable and secure environment for older guests to enjoy their stay.

Relaxation and Leisure Facilities
Guests can unwind and rejuvenate in the hotel's large private garden with a terrace, take a refreshing dip in the indoor pool, or pamper themselves at the on-site beauty parlour. These facilities offer a perfect retreat for those looking to relax and indulge during their stay.

Convenient Amenities and Dining Options
From free WiFi access in public areas to rooms equipped with modern amenities like flat-screen cable TVs and balconies, the Tertianum - Residenza Al Parco ensures a comfortable stay for all guests. Additionally, the on-site à la carte restaurant and bar provide delicious dining options, with the convenience of breakfast in the room for a leisurely start to the day.

Experience comfort, relaxation, and convenience at Tertianum Residenza Hotel & Ristorante Al Parco - book your stay now for an unforgettable experience!

Important information:

Please note that on public holidays the reception closes at 12:00. If you expect to arrive later, please note that keys can be pick up at the on-site restaurant.

Please note that Residenza Al Parco is owned by Tertianum AG, which offers independent living facilities for seniors.

For arrivals after 22:00, please use the night bell at the main entrance located at Via San Gottardo 8.

"Children aged 0–3 stay free of charge. Children aged 4–17 are charged CHF 70 per child."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children 12 years old stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 18 per day.

Location

Guest Reviews

8.6
Based on 1070 reviews
Cleanliness: 8.49
Service: 8.76
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.34
Food and Beverage: 8.69
Overall Experience: 8.56
E
Esther • solo_traveller • ch
10
2026-05-30 • via Nuitee
T
Tatjana • solo_traveller • ch
10
2026-05-26 • via Nuitee
K
Karin • extended_group • ch
10
Luxuriöses Appartment, riesig und in schöner Anlage
Pros:

Top Appartment
Sehr gross, 2 Zimmer, Riesenloggia
Sehr schöne Anlage
Zuvorkommendes Personal
Wenige Minuten vom Bahnhof, perfekt für öv.
Super Frühstück

Cons:

Alles topp, einzig W-lan mässig

2026-05-25 • via Nuitee
M
Matthias • solo_traveller • ch
8
2026-05-23 • via Nuitee
K
Kurt • couple • ch
9
2026-05-23 • via Nuitee
G
Gabriela • solo_traveller • ch
9
Pros:

Fantastisch schöne Gartenanlage. Grosszügige Zimmer, zentrale Lage beim Bahnhof, feines Frühstück und herzlich zuvorkommende Gastfreundschaft.

Cons:

Manchmal etwas laut vom Verkehr her. Möbiliar z.T. etwas in die Jahre gekommen.

2026-05-22 • via Nuitee
B
Barbora • family_with_children • ch
9
Amazing for families looking to relax
Pros:

- Amazing park you could walk in, or relax (no cars, very little people during our stay)
- inside pool used for physiotherapy, but could be used outside of therapy. We went twice in the evening, and were alone, warm water for a toddler, even some swimming equipment was there
- huge two bedroom apartment with a bedroom (very comfortable bed) and a living room with TV
- bigger bathroom
-bathrobe and slippers,
- kitchen with basics (spoons, hand towel, glasses, etc, big fridge
- huge terasse
- even though we had windows to the train station (very nice view of the lake) - we didn’t hear any trains in the night
- 5 min to train station

Cons:

- there were few ants in our apartment (kitchen), nothing serious, only here and there one

2026-05-21 • via Nuitee
M
Michèle • solo_traveller • ch
9
2026-05-20 • via Nuitee
M
Michael • solo_traveller • ch
8
Pros:

Sehr freundliches Personal an der Reception und auch im Restaurant

2026-05-20 • via Nuitee
C
Christian • family_with_children • ch
10
Genialer schöner ruhiger Ort sehr nahe vom Bahnhof und Zentrum von Locarno.
Pros:

Sehr nahe beim Bahnhof. Das Frühstück war sehr gut. Das Personal war extrem freundlich.

2026-05-19 • via Nuitee
M
Mariia • family_with_children • ch
10
Ideal stay for a family (couple, or solo, or whatever))
Pros:

We stayed at this hotel as a family with two small children and had a wonderful experience. Everything exceeded our expectations.

The rooms are spacious, elegant, and very comfortable. Our room overlooked the lake, the city, and the train station, yet it was impressively quiet thanks to the excellent sound insulation. Even with the windows open, I personally slept perfectly well. For guests who prefer complete silence, I’m sure rooms facing the park would be ideal. The hotel is very large and seems to offer rooms for every preference.

The location is also fantastic, just a short walk from the station.

We chose the half-board option and highly recommend it. The restaurant was excellent: delicious three-course dinners every evening and a very good breakfast. Overall, the hotel is very family-friendly, with thoughtful infrastructure for guests traveling with children.

One of the highlights is the huge park on the hotel territory . The entire property is immersed in greenery, creating a peaceful and relaxing atmosphere.

They also have an indoor pool with very warm water, that is open until late. Kids enjoyed that a lot!

Everything was impeccably clean, and the staff were consistently kind, attentive, and welcoming.

We also appreciated how stroller-friendly the entire property is!

Our children were genuinely happy during the whole stay, and so were we.

The only thing worth mentioning is that this is a very quiet and peaceful hotel. Many guests are retirees, so travelers looking for nightlife or constant entertainment might find it a bit too calm.

As a small suggestion, it would be nice to have a few more lactose-free options at breakfast, although this was not a real issue for us.

Overall, we were extremely satisfied and would absolutely recommend this hotel to families, couples, and solo travelers alike. A truly wonderful place.

2026-05-19 • via Nuitee
A
Astrid • family_with_children • de
9
2026-05-19 • via Nuitee
N
Natascha • solo_traveller • ch
10
Pros:

Tout

Cons:

Rien

2026-05-18 • via Nuitee
C
Camille • family_with_children • ch
9
2026-05-17 • via Nuitee
M
Melanie • family_with_children • ch
8
2026-05-16 • via Nuitee
S
Stefan • solo_traveller • ch
8
2026-05-15 • via Nuitee
D
Daniel • extended_group • ch
8
Es hat gepasst für uns .Waren nur zum Frühstück und schlafen da.
Pros:

Die Gebäude sind in die Jahre gekommen. Es ist alles sauber und gepflegt doch die Badezimmer sind nicht mehr zeitgemäss. Die Pflegeprodukte in den Bäder sind schlecht und nicht ausreichend.
Das Frühstück war fein und der Service sehr nett.
Die Bedienung an der Hotelempfang ist ehr nett und zuvor kommend.

Cons:

Die Parkgarage ist sehr eng und es hat wenige Parkplätze.
Könnte optimiert werden mit einer neuen Einteilung der Parkfelder.

2026-05-11 • via Nuitee
J
Josef • solo_traveller • ch
9
Pros:

Sehr sehr gutes Essen und freundliches Personal, super Lage

Cons:

Insgesamt alles sehr gut aber etwas in die Jahre gekommene Zimmer

2026-05-11 • via Nuitee
A
Alexandra • couple • ch
8
Empfehlenswert,
Pros:

Sehr freundliches Personal, großes Zimmer, sauber, perfekte Lage

Cons:

Zmorgen war Basics, nicht aussergewöhnlich

2026-05-10 • via Nuitee
R
robert • couple • de
8
Nett aber kein besonderes Erlebnis
Pros:

Toller kleiner Park, sehr zuvorkommendes und freundliches Personal, Stadtnahe Lage

Cons:

Es fühlt sich wie ein Altersheim an

2026-05-10 • via Nuitee