Palazzo Salgar

Hotels
9 (2120 reviews)
Via Nuova Marina 120 , Naples , it

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Cons:
Bathroom facilities issues
Possible discomfort with bedding

Categories

Cleanliness
8.39
Cleanliness was generally good, but there were some issues mentioned with the bathroom facilities.
Service
9.36
Staff is consistently described as kind, attentive, and public praise was given for their efficiency.
Location
9.4
Positive comments about the strategic location, close to public transport and attractions.
Room Quality
8.35
Rooms were reported as clean and generally well-kept, but some mentioned issues with bed comfort and shower setup.
Amenities
8.38
Good breakfast options noted, though some guests highlighted areas for improvement.
Value for Money
9.34
Guests felt the experience was worth the price, especially with service and offerings.
Food and Beverage
9.39
Breakfast was praised for variety and quality, enhancing the overall dining experience.
Overall Experience
9.36
Most reviews convey a strong sense of satisfaction with an enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:09

Property Description

City Views from Every Room

Experience the breathtaking city views from every air-conditioned room at Palazzo Salgar. Whether you're relaxing in your room or starting your day, the picturesque cityscape will always be in sight.

Abundant Buffet Breakfast

Start your day right with an abundant buffet breakfast offered every morning at the hotel. From fresh pastries to hot coffee, indulge in a variety of delicious options to energize you for the day ahead.

Convenient Location for Exploring

Located just a 5-minute walk from Piazza Mercato Square, Palazzo Salgar offers easy access to Napoli Harbor and Napoli Centrale Train Station. Explore the nearby attractions with ease during your stay.

Book your stay at Palazzo Salgar now to enjoy these fantastic amenities and more!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 35 per day.

Location

Guest Reviews

9
Based on 2120 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
K
Karen • family_with_children • us
6
Never be back! What a dirty, nasty, area. Trash and dog poop all over the sidewalks, rat in trash
Pros:

Breakfast was good
Quick service when called for help
Great help at front desk for directions and suggestions
Room was clean
Stocked mini-bar

Cons:

The bar area and lack of advertised drinks that were not available
The surrounding area was filthy, nasty and extremely dirty!!!
Low spa offerings
Weak on the supplies- soap, shampoo etc

2026-07-18 • via Nuitee
D
Dauteur • solo_traveller • fr
10
2026-07-17 • via Nuitee
L
Louise • extended_group • gb
8
2026-07-14 • via Nuitee
L
Louise • extended_group • gb
8
Great value friendly staff
Pros:

Hotel itself is lovely great value friendly staff

Cons:

Location didn’t feel safe when out of hotel

2026-07-14 • via Nuitee
M
Marta • couple • pl
8
Dobry
Pros:

Dobra lokalizacja, blisko portu. Pyszne śniadania.

Cons:

Pokój w 4 - gwiazdkowym hotelu jak w 2 - gwiazdkowym. Stare pokrętła w prysznicu i przy umywalce, zużyte szafki. Plusy za kołdrę i mini barek i pyszne śniadania.

2026-07-14 • via Nuitee
N
Norbert • couple • mt
9
Pros:

The staff is super friendly. The bed was very comfortable and the bathroom very big. The breakfast was excellent.

2026-07-13 • via Nuitee
M
Munao • family_with_children • it
7
Pros:

Struttura di gran gusto, posizionata in una ottima location soprattutto se si deve raggiungere a piedi la stazione ferroviaria o il terminal traghetti per le isole del golfo.
Camera spaziosa e silenziosissima, che favorisce un ottimo riposo notturno.
Staff cordiale e gentilissimo.
La colazione SUPERLATIVA, credo la migliore mai avuta in un hotel.

Cons:

Mi spiace dirlo, ma la bellissima struttura pecca in alcuni piccoli dettagli, soprattutto la doccia.
Sistema di apertura/chiusura e regolazione temperatura dell'acqua molto complesso e poco funzionale.

2026-07-13 • via Nuitee
N
Nataliia • family_with_children • ru
9
Отличный отель в странном районе
Pros:

Великолепный персонал! Вежливые, предупредительные, готовые придти на помощь по любому поводу и без малейшего раздражения!
Хорошие завтраки - выбор еды на любой вкус, много фруктов и разнообразной выпечки.
Из окна вид на Везувий. Хорошая звукоизоляция в номере. Удобная кровать.

Cons:

В номере не было ни одноразовых тапочек, ни гигиенического набора. Только шампунь, гель для душа и шапочка.
Максимально неудобно расположены вешалки для полотенец - в узкой щели за перегородкой ванны.
Около раковины минимум места, буквально для зубной щетки. Всю остальную косметику пришлось ставить на подоконник.
У отеля хорошее расположение на набережной, до многих достопримечательностей без труда можно дойти пешком, но стоит отойти от отеля на пару шагов - вокруг невероятная грязь, спящие бомжи, вонь от мусора. Возможно, это просто специфика Неаполя, но нас это шокировало.

2026-07-12 • via Nuitee
G
Guarino • couple • gb
8
Pros:

Very happy with the breakfast , room good and location.

2026-07-11 • via Nuitee
J
JulieG3112 • Family • Barrow-in-Furness, Lake District, Cumbria, England
10
Probably the best city break we have had
Pros:

Naples certainly did not disappoint and was probably the best city break we have had and we’ve had a lot. From the amazing architecture, spectacular views, delicious food, the ease of access to the islands and its wonderful charismatic people it exceeded our expectations on every level. A big part of that was our stay at the Palazzo Salgar. The hotel was super clean, the location very convenient for exploring the city, the fresh pastries and Illy coffee were a great start to each day and the roof top terrace provided the perfect spot to cool down and reset at the end of each day. However it was the staff of the hotel that made our stay most enjoyable. Their level of customer service was exceptional - providing solutions with care when my daughter felt claustrophobic. Following, what I thought was a slight inconvenience of being locked out of my room due to battery failure - delivering a basket of fruit as an apology they could not do enough to ensure we were comfortable. We’d like to thank Michaelo in particular for his advice, recommendations and checking in with us each day. There is so much we still want to explore in Naples so we will definitely make a return journey and will certainly chose this hotel again

2026-07-10 • via Tripadvisor
D
Dauteur • solo_traveller • fr
10
Pros:

Nous avons passé 3 bonnes nuits Très bon emplacement.
Merci a Michael et ses collègues a l accueil et au restaurant

2026-07-10 • via Nuitee
M
Maciej • solo_traveller • pl
9
2026-07-09 • via Nuitee
S
Sabrina • family_with_children • it
9
2026-07-09 • via Nuitee
A
AngelaMaria • solo_traveller • br
9
2026-07-08 • via Nuitee
R
Roland • family_with_children • fr
7
2026-07-08 • via Nuitee
K
Karen • extended_group • us
7
Pros:

We were provided a box breakfast since our flight was so early. The staff was courteous and helpful.

Cons:

We wanted to walk to go eat for dinner, but felt uncomfortable walking in this area. I wore white socks and they were filthy from the floor, so floor could have been cleaner.

2026-07-06 • via Nuitee
O
OSCAR • couple • es
10
Excepcional
Pros:

Excelente trato del personal e instalaciones impecables.

2026-07-05 • via Nuitee
8
844raewync • Family
10
Great Reception Staff
Pros:

The best breakfast I had while in Italy! Spacious room - we were upgraded which was cool. Nicola at reception was very helpful giving us advice and answering our questions about Naples. Nothing was a problem to make us feel welcome and explain where to go and what to do during our 24 hour stay in Naples.

2026-07-04 • via Tripadvisor
עומר • couple • il
9
2026-07-04 • via Nuitee
J
juan carlos • family_with_children • es
6
2026-07-04 • via Nuitee