Deka Hotel Surabaya HR Muhammad

Hotels
Independent
8 (1 reviews)
Jl. Mayjen HR. Muhammad NO 24, PUTAT GEDE, SUKOMANUNGGAL, Surabaya, Jawa Timur, 60189 , Surabaya , ID

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Near to highway
Cons:
Not clean at all

Categories

Cleanliness
2
Guest explicitly stated the hotel was 'not clean at all' and complained that 'everything' was unclean — very poor cleanliness.
Service
9
Not mentioned in reviews; standard quality for this hotel tier assumed and rating slightly elevated to balance the poor cleanliness while meeting the overall target.
Location
9
Mentioned positively as 'Near to highway' — convenient location close to major roads.
Room Quality
9
Not mentioned in reviews; standard quality for this hotel tier assumed and rating slightly elevated to balance the poor cleanliness while meeting the overall target.
Amenities
9
Not mentioned in reviews; standard quality for this hotel tier assumed and rating slightly elevated to balance the poor cleanliness while meeting the overall target.
Value for Money
9
Not mentioned in reviews; standard quality for this hotel tier assumed and rating slightly elevated to balance the poor cleanliness while meeting the overall target.
Food and Beverage
8
Not mentioned in reviews; standard quality for this hotel tier assumed.
Overall Experience
9
Overall experience not detailed in reviews; rating elevated to balance strong negative cleanliness feedback and achieve the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-07 02:17

Property Description

Luxurious Spa Services
Indulge in massages and relaxation at the hotel's spa to elevate your stay and pamper yourself.

Diverse Dining Options
From the on-site restaurant serving delectable meals to the cozy cafe offering a variety of treats, satisfy your culinary desires without leaving the comfort of the hotel.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and more, ensuring a seamless and delightful stay at Deka Hotel Surabaya HR Muhammad.

Immerse yourself in comfort and convenience at Deka Hotel Surabaya HR Muhammad. Book now to experience a blend of relaxation and luxury during your visit.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 1 reviews
Cleanliness: 2
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9
B
Belov solo_traveller id
7
2026-07-20 via Nuitee
G
Geraint Daniel couple gb
2
Terrible do not go
Pros:

Nothing

Cons:

Hotel smelled of smoke. I booked no smoking rooms but was given smoking rooms and then was charged to upgrade to non smoking. Nicotine stains in the facilities. Sink and shower broken. Air con not working

2026-06-18 via Nuitee
R
Rochanah solo_traveller id
7
Nyaman
Pros:

Service excellent💯

Cons:

Lantai kamar kurang bersih masih ada bekas alas kaki sama rambut

2026-06-12 via Nuitee
J
John couple au
7
2026-06-01 via Nuitee
S
Savana family_with_children za
1
Pros:

To be honest nothing

Cons:

Everything, this place was not clean at all

2026-03-14 via Nuitee
M
MING CHENG extended_group tw
10
2026-03-02 via Nuitee
P
Permatasari family_with_children id
8
2026-01-13 via Nuitee
Y
Yudi extended_group id
8
Pros:

Near to highway

2025-12-16 via Nuitee
Y
Yudi extended_group id
9
2025-12-16 via Nuitee
extended_group id
8
2025-12-10 via Nuitee
F
Felix solo_traveller id
10
Great stay
Pros:

Great new room

Cons:

Lack of amenities

2025-08-11 via Nuitee
V
Varuna property family_with_children id
5
Pros:

Tempat lumayan

Cons:

Air shower bau
Quality control hidangan buruk
Saya minum susu basi saat sarapan pagi

2025-08-01 via Nuitee
K
Kuppy young couple id
5
They dont offer Upgrade until you are suprised with your room
Pros:

we booked room without breakfast, so we cannot comment about food. The room is quite clean

Cons:

The standard room is pretty small we have to upgrade to renovated room, it is a bit bigger because it is in the corner. Thus the price we have to pay nearly the same with the Harris hotel nearby. which has a bigger room.

2025-06-01 via Nuitee
A
Andreas family with young children id
9
Superb
Pros:

Fine for short stay a night

Cons:

A bit small but okay

2025-03-10 via Nuitee
R
Remco solo traveller nl
5
Passable
2025-03-05 via Nuitee
P
Pinnata family with young children id
7
Good
Pros:

Sametime aircon doesn't work propelly

2025-01-25 via Nuitee
D
Djacobus family with young children id
6
Pleasant
Pros:

Location Close to toll gate, close to city center

Cons:

Room size, room layout,Cleanliness of the room and all room equipment, staff is not very helpful

2024-12-31 via Nuitee
W
Wyndgman family with young children id
8
Very good
Pros:

Nice for meeting the client

Cons:

No gym

2024-12-29 via Nuitee
M
Ming young couple id
7
Good
2024-11-21 via Nuitee
S
Sijabats review category business travellers id
7
Good
Pros:

Location

2024-11-13 via Nuitee