Jewel Sport City and Aqua Park

Hotels
Al Zahraa, Nasr City , Cairo , EG

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Good room size
Quiet environment
Cons:
Cleanliness issues
Distance from city center
Wi-Fi and amenities issues

Categories

Cleanliness
5.61
Some concerns about cleanliness mentioned in reviews.
Service
7.58
Staff were generally helpful, with specific praise for individuals.
Location
6.62
Easy access mentioned, but some complaints about being far from city center.
Room Quality
6.57
Generally good room quality, though bathroom finishes did not meet expectations.
Amenities
6.1
Facilities available, but some issues with the water park and TV programming.
Value for Money
7.06
Perceived as decent for the price paid.
Food and Beverage
6.11
Food and ambiance received praise, with some need for improvement noted.
Overall Experience
5.58
Mixed feelings about experiences with hiccups in service and issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Water Park, Outdoor Pool, and Fitness Centre
Enjoy a fun-filled stay at Tolip Sports City and Aqua Park with exciting water park adventures, a refreshing outdoor pool, and a well-equipped fitness centre to keep you active during your visit.

Comfortable Rooms with City and Pool Views
Relax in modern rooms featuring a flat-screen TV, air conditioning, and a minibar. Wake up to stunning city or pool views and enjoy the convenience of amenities like an electric kettle and a private bathroom with a hairdryer.

Dining Options and Family-Friendly Facilities
Indulge in a variety of local and international cuisines at the on-site restaurant or opt for 24-hour room service. With a large mosque, children's playground, and meeting facilities available, Tolip Sports City and Aqua Park caters to all your needs.

Book now for a memorable stay in Cairo at this conveniently located hotel!

Important information:

Please note that the rate for the ‘Special Offer - Egyptian and Residents Only’ room is exclusive for Egyptians and residents only. Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 5.61
Service: 7.58
Location: 6.62
Room Quality: 6.57
Amenities: 6.1
Value for Money: 7.06
Food and Beverage: 6.11
Overall Experience: 5.58
K
Khalifa • couple • ly
10
راحه نفسيه
Pros:

كل شي

Cons:

لا شي

2026-09-19 • via Nuitee
K
khalid • solo_traveller • sa
10
Pros:

موقع هادي وفندق نظيف وخدمه ممتازه انصح فيه خاصه للعوائل للاستمتاع بمرافق المنتجع

2026-09-19 • via Nuitee
I
Ibrahim • family_with_children • eg
6
2026-09-18 • via Nuitee
H
Haleema • couple • gb
7
2026-09-18 • via Nuitee
R
Rana • couple • eg
1
Cons:

There were several basic amenities missing from the room and bathroom: no shampoo, conditioner, or basic bathroom kit, no room service menu in the room, no telephone, and no hotel directory with important contact numbers. The balcony furniture was also torn and in poor condition.

What was even more disappointing was the follow-up from Guest Relations. Rania from Guest Relations contacted me to ask about my stay. I explained all of these issues and shared my feedback with her, but she completely ignored my message and never responded.

I believe that when a hotel asks for a guest’s feedback, the least expected is to acknowledge the concerns and respond professionally. Unfortunately, this was not the case, and it made the overall experience even more disappointing.

2026-09-17 • via Nuitee
H
Haroun Rachid • family_with_children • fr
9
It’s worth the price you will spend. Children will be happy.
Pros:

Aqua park and the swimming pool

Cons:

The staff was very friendly & professional, even security guard, Romany Fawzy on gate 05 was very kind and helpful.

2026-09-17 • via Nuitee
A
azizzo • solo_traveller • sa
7
Pros:

Nothing

2026-09-17 • via Nuitee
Y
Yasser.a • solo_traveller • eg
8
2026-09-16 • via Nuitee
S
suyeb • couple • gb
10
Pros:

Every thing is good special guest relation supervisor Rania she’s very kind

2026-09-16 • via Nuitee
N
Naseer • family_with_children • nl
10
الكلام قليل عليه
Pros:

تحفه

Cons:

المكان هدوء روعه

2026-09-15 • via Nuitee
M
mohamed • extended_group • eg
10
2026-09-15 • via Nuitee
W
Waiel • family_with_children • sa
10
2026-09-15 • via Nuitee
F
Farok • family_with_children • eg
10
احب اشكر جميع الموظفين والعاملين
Pros:

كل حاجه كانت في منتهى الروعه من موظفين واحب اشكر الأخت رانيا مسؤلة علاقة النزلاء

Cons:

كل حاجه كنت حلوه شكرا

2026-09-15 • via Nuitee
A
Ali • couple • jo
1
2026-09-15 • via Nuitee
A
aldossry • family_with_children • sa
10
Pros:

المكان جميل جداً للذين معهم اطفال لانه تابع له اكوا بارك جميلة ونظيفة واشكر العالمين بالفندق وعجبني جداً رائحة الفندق ،، الفندق انصح فيه من جميع النواحي اعطيه ١٠/١٠

2026-09-12 • via Nuitee
M
Majda • couple • sa
10
Pros:

كل شي ماعند نت ضعيف

2026-09-12 • via Nuitee
M
Mohamed • family_with_children • eg
10
2026-09-11 • via Nuitee
E
Eman • couple • ae
6
2026-09-10 • via Nuitee
H
Hani • family_with_children • sa
9
جيده جدا
Pros:

المسبح و أكوا بارك

Cons:

صعوبة التواصل بالهاتف

2026-09-09 • via Nuitee
A
ahmed • solo_traveller • eg
8
2026-09-09 • via Nuitee