Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable accommodations
Cons:
Need for improved breakfast
Some room furnishings are outdated

Categories

Cleanliness
8.84
Reviews indicate cleanliness was consistently mentioned as satisfactory.
Service
9.31
The staff is described as friendly and helpful, exceeding standard quality.
Location
8.85
Location is generally good, though some noted distance from main attractions.
Room Quality
8.3
Some comments indicate that rooms appear a bit worn and could use improvement.
Amenities
8.33
Mixed feedback on amenities; while some are excellent, others need attention.
Value for Money
8.79
Overall seen as good value for the quality provided.
Food and Beverage
7.84
Breakfast options noted as needing improvement.
Overall Experience
9.31
Most guests expressed high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:08

Property Description

Garden Oasis and Culinary Delights

Hotel Santa Cruz in Huaraz offers a peaceful retreat with its garden, terrace, and shared lounge. Indulge in authentic Peruvian cuisine at the on-site restaurant and unwind with a drink at the bar.

Comfortable Rooms with City Views

Each room at Hotel Santa Cruz features a patio, private bathroom, and modern amenities including a flat-screen TV and hairdryer. Some rooms even boast stunning city views, ensuring a pleasant stay for all guests.

Convenience and Leisure Combined

Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. For leisure, guests can utilize the barbecue facilities, business center, or simply relax in the snack bar.

Book now to experience the perfect blend of comfort and convenience at Hotel Santa Cruz!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .

To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption.

Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.

This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIM

Location

Guest Reviews

8.7
Based on 115 reviews
Cleanliness: 8.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.31
B
Beatriz • solo_traveller • es
10
Huaraz, Naturalez e historia prehispanica
Pros:

El personal del hotel es muy atento, profesional y estan pendientes de todos los detalles para que la estancia sea lo mas agradable posible al huesped.

Cons:

En este momento no sabria decir

2026-09-04 • via Nuitee
A
Angel Daniel • solo_traveller • es
8
Pros:

The staff were kind, the views from our room and from saloon are very nice

Cons:

The pillows

2026-08-29 • via Nuitee
D
Dora • couple • pe
6
2026-08-27 • via Nuitee
M
Matthew • couple • gb
8
Pros:

Was very nice for this city

Cons:

We paid the airport transfer. Was overpriced but was okay with it due to the ease. However he turned up very late and has made getting to our flight rather stressful. I wouldn’t suggest booking the transfer with these guys.

2026-08-11 • via Nuitee
I
Ivan Marcelo • family_with_children • pe
7
2026-08-05 • via Nuitee
B
Ben Nicolson • solo_traveller • nz
8
Pros:

Staff were friendly, breakfast was good, room was decent size with balcony. Location is ok.

Cons:

Beds are a little worn in. Pillows provided were also the same. Location is a bit of a walk into town. I think it's a little overpriced for what it is.

2026-08-03 • via Nuitee
R
Ryan • couple • us
10
2026-07-20 • via Nuitee
C
CHRISTIAN H. • solo_traveller • ec
9
2026-07-06 • via Nuitee
J
Jeison • solo_traveller • br
10
2026-06-29 • via Nuitee
A
Alfonso • couple • es
10
La mejor opción para Huaraz!
Pros:

Hotel muy cómodo, limpio y excelente servicio del personal. A pesar de estar un poco alejado del centro, la ventaja es que no tienes el ruido y bullicio de la ciudad y puedes descansar. Sus camas son excelentes

2026-06-22 • via Nuitee
E
Efrain • solo_traveller • pe
7
2026-05-14 • via Nuitee
J
JACQUELINE MARGOT • couple • pe
10
2026-02-10 • via Nuitee
L
Luis moises • couple • pe
8
Muy buena opción
Pros:

Bonito, limpio y cómodo. Fueron bastante amables y el estacionamiento de fácil acceso. Las ropas de cama estuvieron excelentes para el frío de Huaraz

2026-01-19 • via Nuitee
Óscar • couple • pe
8
Me trataron bien
Pros:

La amabilidad de su personal

2026-01-19 • via Nuitee
S
Sara • solo_traveller • us
9
Bien no me quejo
Pros:

Que tiene una vista a las montañas impresionantes el nevado Huascaran el espectacular

Cons:

La ubicación está un poco lejos de todo

2026-01-18 • via Nuitee
D
Deborah • couple • ca
1
Cons:

Shysters

2026-01-13 • via Nuitee
J
jedson • couple • pe
8
Bueno
Pros:

La atencion de las personas del Hotel y buen desayuno

Cons:

la cama estuvo un poco dura.

2025-12-10 • via Nuitee
E
Elena • extended_group • pe
10
Muy buen hospedaje, habitaciones muy cómodas y excelente atención.
Pros:

Relación calidad precio y el servicio.

Cons:

Que no esté tan cerca de la plaza, sin embargo hay opciones cercanas para el almuerzo y la cena.

2025-11-24 • via Nuitee
A
AMPARO • extended_group • es
8
Pros:

El personal es muy amable y muy servicial.

2025-10-27 • via Nuitee
L
Libe • extended_group • es
6
2025-10-24 • via Nuitee